Waterco Supatuf 100 Pool Pump

Pump fails after about 2 years. Just after warranty expires. This the the second one that has failed. I wish I had checked reviews before buying it. Show details

Pump worked well and 6 weeks after warranty expired, it died. Diagnostic , worn faulty bearings and cracks in unit. Swimart who installed, said they appealed for some good will and flatly denied. Very disappointed, not repairing as rather buy a new pump with good after sales service and support Show details

Expensive and unreliable – I bought a Supatuf Mk2 100ECO (installed by swimart) with the cost of $1500 and it only last less than 3 year. Swimart said the pump is un-repairable as it is a variable speed pump, and seems water has got into the electricals. Warranty is valid for 2 years and they told me to replace a new one. What a joke!!! Show details

Pump crapped out 2 weeks after waterco MK3 system did – Oh my gosh, just when waterco couldn't get any better (worse) Their pump has now died after 3.5 years. First it was the chlorinator, then the cell and now this. Haha what a joke. Stay clear! Original review Had this pool 3.5 years and nothing but issues. (Installed by Freedom in 2019) First few months the timer broke and had to be switched off… Read more

and on manually, so since then we have been using an external timer as the replacement cost was too much. Now we have the box flashing "no flow" and "low salt" even though there is flow and salt in the pool. I've cleaned the sensors, and even had electrician friend check that there's power and current with a multimeter. Some days (1/7) it's fine, others it's not and the pool starts to turn green. Absolutely frustrating. For the price you pay they need to have longer warranties. And with the rising cost of power I just cannot afford a whole new system. Will probably end up shutting down the pool now because of this. Reading the previous reviews it seems this is common and the manufacturer should be recalling this faulty product.

Purchased in May 2019 at Freedom Pools for $23,995.

supatuf 100 warranty – Purchased this pump new with 2 year warranty. Approx 16 months Pump developed screeching noise while pumping water. Initially told would be fixed under warranty provided I paid $66 up front for labour. Then told by Waterco they wouldn't honour the warranty. Told me overheating was only covered externally (whatever that means)???...very poor...won't buy again.

Does what it says. Budget pump – Pump has been working for 5 years. It does the job well. It has a loud and annoying sound. The price was low which is probably why the previous loser owners chose it.

Doesn't last, impellar and leaking in 1 year – The pump cost me $450. As soon as it's installed, the pump is running with very loud noise. Waterco sent someone to check the pump. No fault was found and I got charged $80 for labour. But the noise is gone. After 1 year, same loud noise again, it started to leak and impellar loose. According to the Waterco warranty, the labour is not… Read more

covered after 1 year, but the parts are covered for 3 years. So waterco quoted me $80 labour to get it repaired. This left me with a lot of questions. Did the first repair person fix something and told me no fault was found, so he can charge me the $80 labour fee? If the impellar breaks down every year, is there a point keep paying $80 labour every year? In the end, I decided not to get it fixed by waterco under warranty. When the pump dies I will switch to a different brand. This pump is not designed to last.