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Wavlink Travel Mini Dock WL-UG39DH2

Wavlink Travel Mini Dock WL-UG39DH2

MPNs: UG39DH2 and WL-UG39DH2
Wavlink Travel Mini Dock WL-UG39DH2
2.0

1 review

Positive vs Negative
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Gregr
GregrVIC15 posts
 

Build Quality Poor – Bought this product off Amazon. It stopped working after 14 months. The issue was a broken off USB port. The item had been well treated. After removing the circuit board it was found the broken off USB port had been very poorly attached to the circuit board. The port had anchor tabs that had not been soldered through the board. The tabs did not align with the holes so had not been soldered. The port was only surface soldered on. There was little chance it was going to last. I contacted Amazon, but as one could expect, no response, no acknowledgement of my email, nothing. Contacted the manufacturer (Wavlink) After the second attempt they did contact me and they did replace the dock. I checked the new dock. The port attachment to the board was unchanged. The manufacturer had the audacity to request I write a positive review. Their service response rated positive, the product quality is not up to acceptable standards. I would steer clear of this product.

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