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Westpac Choice
- 4 reviews
- 1 like
Terrible customer service at branch opening account
Logged a complaint 16 March21 at 9:43am on Westpac website to get REFUND of all the Monthly Service Fees collected on my choice Account and they are still debiting their monthly fees!
My choice account was opened at Bondi Junction branch where a staff told me, and I made her repeat it twice, that because I am above 55 years old, No monthly fees will be collected. Either she (provided her full name, date and time in my complaint) is a liar or a totally incompetent staff!
I called to close my account, unfortunately they force us to go to branches to close account, and I really do not have time nor the desire to be confronted again with their staff incompetence!
Christine
- Transparency
- Incentivised Review No
- 17 reviews
- 11 likes
Don't use this bank, they are fraud with criminally/scammers
I was scammers by internet used "Wish", and I ask the bank stopped to processing the transactions from this criminally, in my account, and I presented proves. The bank, customer services [name removed], refused today the stopped this criminal activity, because they have "Initial" my authority!? I presented proves that when I given this authority I don't was aware of they criminal activity, but the bank refused, even when I ask to considering this company prohibited to interference in any way with my account! The bank help the scammers not the customers, even I am for 25 years they customer! Shame of the bank!
- Transparency
- Incentivised Review No
- 13 reviews
- 9 likes
Great everyday account
I’ve had this account for 3 years, as a student on the youth account there is no fees. I love the Westpac app, it is very easy to use and you can pay on your phone.
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- Incentivised Review No
- 272 reviews
- 77 likes
The best transaction account ever
I have been banking with them since 2013 and they give the best interest on this account so I would recommend opening an account for your spending but only with a handy card not a MasterCard debit card.
- Incentivised Review No
Find out how Westpac Choice compares to other Transaction Accounts
Know better, choose better.
- 2 reviews
Excellent
I find this account ideal for having my salary deposited directly and being able to shop withdraw or make online purchases, pay my bills via Bpay and make fund transfers to other accounts. Nice to know I can link my ING Savings Maximiser to debit a specified amount from this account for my savings goals. I receive a clear and accurate statement online that I can view and print for my record. Overall I say this account is one of the best I've had so far.
Offers a Debit MasterCard for purchases wether local, international or online. Statements on...
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Details
| Category | Transaction Accounts |
|---|---|
| Monthly Fee | 5 |
| Foreign Transaction Fee | 3% |
| Standard Variable Rate | 2.5% p.a. |
| Card Type | Mastercard |
| Contactless Payments | Apple Pay and Google Pay |
| Release date |
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