Terrible response to long time customer!!
I recently placed an order as I have done for the past 8 years and there was a promotion for a free set of earbuds. I put in the correct code and ordered the items as I qualified for the free earbuds. When my order arrive 6 days later which is longer than normal there were no earbuds in the package. I contacted Wholesale Toners to see what had happened and was told rudely I must have made a mistake! I did not but no apology for their mistake. Will not use again. Very unhappy as no loyalty shown for my custom of 8 years. I feel let down by the response.
Fast efficient ordering
Always easy to reorder. Never had a bad product.
Love the lollies..
Would highly recommend this company to anyone that is thinking of ordering online. Price is always competitive. The product arrives within a short timeframe.
Many thanks for a great service.
- Verified customer
Always Good Service
We live in a remote area and deliveries from Wholesale Toner have always been good. Have used both genuine and non genuine canon cartridges. I think the genuine cartridges probably help with the life of the printers, but can cost nearly as much as the printer - always a dilema.
Incredibly fast delivery
I have dealt with Wholesale Toners for quite a while now, I would never go elsewhere! They always have the genuine cartridges I prefer, perfect for my use, prices are great and the speed of delivery is amazing.
Thank you Wholesale Toners.
I ordered new printer cartridges from Wholesale Toners on line on Wednesday afternoon, 30th July - they were delivered to my front door (in Junortoun Vic, near Bendigo) at 9.30am today, 31st July. What Service!! AMAZING!! The only disappointment this time was - no lollies in the box, don't you want me to put on weight?
Very Good Service, but quality of 'compatible' HP cartridges are BAD!!
The sale and delivery service of this company is fantastic! Have used them many times over. However, tried the 'compatible' HP cartridges last time, they were huge disappointment. Some colours are not working at all, as if it is empty cartridges.
- Verified customer
Best price, amazing service
I do check prices when toner is needed, and WT is very competitive on price. Occasional deals make them the cheapest. I have had no issues with service and items arrive quickly, tracked and in top condition. Their guarantee is well worth reading and made me purchase the first time.
Been using you guys for a long time. Will only be using genuine HP cartridges from now on.
Tried your non genuine last time & quite frankly they were rubbish .How ever your service is great.
Still have them tried them all colours were awful.
Problems with new website:
1. I could not edit both billing address & delivery address without retyping both when I only wanted to alter apartment number - messy
2. Had to go looking on how to allow cookies - most sites just ask you to click. I did not know how to do this so it took me so long to put credit card info in.
Have always had very good service from WT.
Print quality of the non-genuine cartridge is poor
Whilst the customer service is excellent, the product that I purchased to suit a HP officejet printer does not work well. I had a lot of difficulty even getting it to be recognised and print and eventually found a setting that stops sending info to HP which then allowed the cartridges to be recognised. However, since install I have an issue with print quality everyday and I need to clean the cartridges at least once sometimes twice/three times to get a uniform print. This uses extra ink from both the black and colour cartridges so any benefits ...of a cheaper price are gone. (The colour cartridge is genuine so this may contribute to the problem but that is not helpful to me when i don't need to replace the colour cartridge yet.) I will not be buying these cartridges again. There is nothing wrong with my printer heads or any other printer hardware. Probably the problem is that the manufacturers don't want you to use anything other genuine ink so my negative review is not against this company as they were very helpful.
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Questions & Answers
The big price differential between compatible and genuine: why?: is there any noticeable difference in quality such as drying and perhaps creating difficulty in picking up next sheet?
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