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Wine Selectors

Wine Selectors

4.5 from 336 reviews

Good value and broadening of our wine experience

Our experience over the 6 months we have been members of Wine Selectors has been delightful. We have opened our range of wine varieties and been very satisfied with the range and quality of wines we have received to date.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Hi Denis, thank you for your lovely review! It is so good to hear you're enjoying our wine varieties and we couldn't be happier to be a part of your wine journey! We hope you continue to enjoy your membership and have an absolutely fantastic weekend. Sincerely, Isabella from Wine Selectors

It is a trap. There is no way to modify or cancel the plan without speaking to the 'membership team'

It is a trap. There is no way to modify or cancel the plan from their web portal nor online chat.
Once you are on a plan you can modify the quantity but not reduce it to zero.
To modify this you must call their number and the person you speak to does not have authority to cancel. Instead, their 'membership team' must call you back to arrange cancellation.

I signed on originally as I was informed the wines would be from boutique Australian wineries. That they would be unavailable from major retailers and if they are, the ones supplied would be heavily discounted.

Upon receiving my first order I picked one at random, checked a major liquor retailer online and there it was - available and at the same price. I then checked another one, and it was also available but more expensive from Wine Selectors. Plus the delivery fee on top.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationWineselectors Online
1 comment
Good afternoon, Thank you so much for your feedback. I’m sorry to hear you haven’t had an ideal experience. We strive to learn from our customers and address all concerns and I’m happy to report we are looking at the possibility of a self-managed portal online. I’m also sorry to hear your weren’t satisfied with the pricing; we try really hard to be price competitive and work closely with boutique producers to get our customers the best possible price. Our Cellar Door Release wine subscriptions are always guaranteed at a minimum of 20% off RRP, so I would be more than happy to review the pricing for you. Once again, we apologise for the bumps you’ve experienced, and we really appreciate your honesty and feedback. Please send through a private message with your contact details and we can contact you to resolve any outstanding concerns. Sincerely, Isabella from Wine Selectors

All the hard work done for you

Have always had a great selection delivered, some you can’t find in the bottle shops. Plus the guarantee and money back if you don’t like a bottle is great. You don’t get that anywhere else!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationWine selectors
1 comment
Good morning Cherubb, thank you for your great review! We are so pleased you love the selection of wine we send - our Tasting Panel do have a difficult job! We look forward to continuing to provide you with many more delicious wines and excellent service in the future. Thanks for taking the time to leave a positive review. Enjoy! Cheers, Emmi from Wine Selectors

Great Wine - Great Service

A terrific range of wine with service standards to match. For more than 10yrs I've enjoyed great wine from across Australia; always delivered on-time and always well priced. Thank you!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
1 comment
Good afternoon Graeme, thank you so much for leaving this fantastic review! We are so thankful for your loyalty and support (more than 10 years is amazing!) and cannot wait to continue on this wine journey with you. We hope you have a wonderful weekend! Sincerely, Isabella from Wine Selectors

Easy supply of good wine

Excellent service great quality takes the guessing out of selection
I get 4 cases a year of mixed whites. Every case has been enjoyable and very reasonably priced. Sometimes I do feel that the individual bottles can be abit expensive though. I’ve been a member for years as the service is great.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Good afternoon Karen, thank you so much for your detailed review about our wines and service! We appreciate the effort you've made with your comments and will be passing them on to the appropriate sectors of the business. Thanks for being one of our valued members for many years; we look forward to the next few! Sincerely, Isabella from Wine Selectors

Its a great service

I thought I may find this service a little tedious but it has proven to be a great service and saves me time and money with a great selection to choose from any time

Product Quality
Customer Service
Return Claim MadeNo
Store LocationDelivered 3 monthly and direct debits are taken automatically
1 comment
Hi Dee, thank you for your lovely review. It is so good to hear that we were able to provide a great service for you and we couldn't be happier to be a part of your wine journey! We hope you have a fantastic weekend. Sincerely, Isabella from Wine Selectors

My family loved it so much that it was gone before I could even try it all

The wines were remarkable but that should not surprise as they were from the SW corner of WA. I have been enjoying wines from this region for about 40 years

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Good afternoon Peter, we are absolutely thrilled to hear our wines were enjoyed by the whole family! WA produces some great wines, and we hope to provide you with great drops from this region for many years to come. Have a wonderful weekend! Sincerely, Isabella from Wine Selectors

Great company

I have been a customer for 10yrs and have not really had a bad experience and always get wine. To top if off, there online recipes and magazine are fantastic

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Hi Scott, thank you so much for your feedback, ongoing loyalty and support! It really does mean a lot to us, and hearing that you enjoy our recipes and magazine is the cherry on top. We look forward to the next 10 years with you! Sincerely, Isabella from Wine Selectors

great choices of wine always

I have been receiving wines for over 10 yrs never had a bad batch yet keep up great work appreciate your choices in the variety of wines through out Australia

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Good evening Val, thank you so, so much for your ongoing loyalty and support these past 10 years. We are so happy to hear you're enjoying our wines and services and look forward to continuing this wine journey for the next 10! Have a great weekend Val. Cheers, Isabella from Wine Selectors

Great Australian wines with the best service imaginable

I have been buying from Wine Selectors for over 10 years and will definitely continue. I love their range of quality Australian wines, their prices are right, and even their social values are commendable. But for me, their greatest quality is their service... it's unbeatable! Need help, advice or flexibility, it's there. I unhesitatingly and wholeheartedly recommend them.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
1 comment
Wow Alan, your review has absolutely blown us away! Not only are we thankful for your ongoing loyalty and support these past ten years, we are ecstatic to hear how much you admire our service. Your lovely comments will be passed on to the appropriate sectors of the business. We look forward to the next 10, and hope you have an enjoyable weekend. Sincerely, Isabella from Wine Selectors

Great wine everytime

Always great wine and great service
Love when I have a chat with the people at the airport and taste a new wine
easy account management and tracking of orders and plans

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Hi Majella, thank you so much for your detailed feedback. We are happy to hear you enjoy our airport services and wines, and we look forward to providing you with more great service and wines in the years to come. Have a great afternoon! Cheers, Isabella from Wine Selectors

A Box of Goodies!

A Great service of wonderful wine!
Always personable & informed staff who ably assist with choices & decisions on what’s great value
Happy to recommend Wine Selectors to anyone who enjoys their wine

Product Quality
Return Claim MadeNo
1 comment
Good afternoon Jeannie, thank you for your lovely feedback! We are very happy to hear you enjoy our customer service and can trust our wine knowledge and experience. We appreciate your ongoing loyalty and support! Have a great week. Cheers, Isabella from Wine Selectors

I'm back for more!

Really enjoyed my first box of wine. Quality wine, couple bottle's I didn't rate but certainly better than some other wine clubs. So I'm back for more! I'm grading them as I go along so I can Buy a box of very special ones. Thank You.

Return Claim MadeNo
1 comment
Hi Carol, thanks so much for leaving this review! We are so happy to hear you found some quality wines you enjoy. Even though our esteemed Tasting Panel taste and rate thousands of wines, wine drinking is still such a subjective thing. We are glad you found some drops you love and are very thankful for your support. Have a great weekend. Sincerely, Isabella from Wine Selectors

Wine survey

I have found your wine club on the whole very good. One of the things I find very annoying is the absolute bombardment of emails. I have got to the stage where I am thinking of stopping your emails. However I have no problem of your wine .

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOn line
1 comment
Good morning James, thanks so much for your feedback. We are so glad to hear you enjoy our wine club! We aim to keep our customers in the loop via email when it comes to our great packs, deals and offers; if this is not to your liking, please feel free to change your email preferences to better suit your needs and frequency. We really appreciate your review and honesty. Have a fantastic day James! Sincerely, Isabella from Wine Selectors

My mother is addicted to wine now, thanks to Wine Selectors; my sister keeps knocking on my door

After trialing some wine tastings at the Easter show, we ended up joining the 12 week subscription to a case of wines. Each box is filled with region selection from a group of wine testers. It sounded too good to be true; but after going through 7 cases in the past 12 months (yes we ordered more along the way, it was that good) they definitely hold up to their marketing promises.

Product Quality
Customer Service
Return Claim MadeNo
Store Locationwineselectors.com.au
1 comment
Hi Mike, thank you for this fantastic review! We are so happy to hear you enjoy drinking our wines as much as we love selecting them! We look forward to providing you with many more great drops in future. Thanks again for taking the time to leave such a lovely review. Have a great week! Cheers, Isabella from Wine Selectors

Very convenient

A few years ago we started with the cheapest membership option and we found after a while, we preferred to go to Dan Murphy’s and pick our own wine for the same price which we knew were nice. We’ve now upgraded to the highest membership and have been happy with the quality of the wines provided. Wine Selectors know the types of wine we like and provide us with matching wines. Love the little info booklet which comes with each delivery!

Product Quality
Return Claim MadeNo
1 comment
Good morning, thanks for taking the time to leave your feedback! We are very happy to hear that after trialling some of our different membership options you found one you were very happy with. We hope to continue providing great wines for you for years to come! Have a fantastic day. Sincerely, Isabella from Wine Selectors

Perfect for entertaining

Every box that has been delivered to my door has been perfect to entertain friends with and enjoy over a meal. Every bottle has been delicious and the tasting and food pairing notes along with inspiring recipes makes it brilliant and so easy to do.
Thank you wine selectors for your guaranteed great service and for the support you give to the smaller and local wine makers out there.

Product Quality
Return Claim MadeNo
1 comment
Good morning Jude, thank you so much for leaving this detailed review! We love hearing that you not only enjoy our wines, but the wonderful little extras included in the cartons (such as the recipes and tasting notes). We also love supporting smaller producers, so it's great knowing customers such as yourself appreciate this aspect of our service. We hope you have a wonderful week Jude. Sincerely, Isabella from Wine Selectors

A pleasant experience

It's wonderful. I am trying wines that I probably wouldn't have known about before. The variety of styles is really good, as is the description and paring with food examples. The experience has been very exciting and a conversation piece!

Product Quality
Return Claim MadeNo
1 comment
Good morning Susie, thank you so much for your lovely feedback! We are so happy to hear you are enjoying your wine journey with us, and it's great to know our little extras (food pairing notes, etc.) are being well received! Thanks for your loyalty and support, it means a lot. Have a great day Susie. Regards, Isabella from Wine Selectors

I can choose what I want from my rack

Very happy with the wines, making me try some wine styles I would not normal purchase..
Very happy just need my in-law to start purchasing now so I can enjoy quaility while over there place for dinner.

Product Quality
Return Claim MadeNo
1 comment
Haha Graeme, thank you for your wonderful review and for making us laugh! It's great to hear you have been able to try some wine styles with us you wouldn't normally be exposed to, and yes, we agree, the in-laws should get onboard! Have a fantastic week. Sincerely, Isabella from Wine Selectors

our second try of Wine Selectors

We joined years ago - and left after a year or so because of the huge access to limitless wines from more and more local outlets.
We rejoined 3 months ago and so far received a dozen mixed wines. All really good without being outstanding. Looking forward to our next case to see if the standard can be improved - or at least maintained.

Product Quality
Return Claim MadeNo
1 comment
Good morning, thank you for your detailed review! We are happy to hear you have given us another shot. If there's anything you've been unhappy with, we have a 100% satisfaction guarantee policy to meet all your wine needs. Please send us a private message if you would like us to contact you and possibly replace your wines. Thanks again for your feedback, we hope you have a great week! Cheers, Isabella from Wine Selectors

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