Wine Selectors

Wine Selectors

 Verified
Wine Selectors
4.5

638 reviews

PositivevsNegative
90% · 57255 · 9%
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Return Claim MadeYes · No
Product Quality
4.6
Customer Service
4.5

Reviews

638 reviews
638 reviews
Marg
MargCentral Queensland, QLD4 posts
 Pinned

Fantastic wine!

I have been a member for a number of years now and am still impressed with the wine selection I receive from various regions around Australia. I have never had a wine I didn’t like yet but I know that wine selectors are always there for me if needed, just a phone call or email away. Once I had a delivery go missing, and wine selectors were great, immediately sending me a replacement shipment. One very happy customer here!
  • Return Claim Made: No
  • Store Location: Internet website
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Hi Margot - we love a happy customer! And great to hear our customer service team have been so attentive to you! We will be sure to pass this feedback along to the team.

Thank you for taking the time to leave us a review, we appreciate it!

Taylah - Wine Selectors

Mario M.
Mario M.
 

Fantastic wine and cheese masterclass- Perfect afternoon

Fantastic event and the perfect balance of information, fun, wine & cheese.
Paul and Peter ran a perfect event and we will be doing more in the future Show details ·  1
Arti
Arti2 posts
 

Cheese and Wine Masterclass - Good but couple of improvements could have made it better!

I had a lovely time with great range of wine and cheese.
Suggest a couple of improvements:
- Bigger slices of cheese
- Cheese to be accompanied by some lavosh would have been great
- I would have been happy with reducing number of cheeses to try and giving us some time back to have a few breaks and chat amongst ourselves.

Thanks Show details

Adam S.
Adam S.Perth, WA2 posts
  Verified

Avoid this company

Sent me wine I explicitly asked not to receive as I was away and they had sent me wine previously that I wasn’t supposed to receive.
Received emails whilst I was away which I would reply to and only got so far and different person would email me, returned from being away to a number of harassing emails and phone calls, I again tried to contact wine selectors to tell them I wouldn’t be paying for something I didn’t ask for and that had been left out in the sun in the same spot they left it so they could come pick it up I wasn’t paying for their error, I again received no response until I started receiving threatening letters from debt collectors! Show details
Pattycake
PattycakeIllawarra, NSW7 posts
 
Sarah
SarahSouth East Queensland, QLD21 posts
 

Worst customer service and very average wine selections

If I could give zero stars I would. Very average wine and the worst customer experience I have ever had to endure, incredibly rude. Show details
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Laurie K.
Laurie K.
 

Don't do it

Absolutely abysmal. My wife and I tried some sample wines at an event and signed up based on these tastings. The wines we received at home, and tasted so far (Tomich Hill pinot noir, L'artiste Tumbarumba pinot noir, the Lane sauvignon blanc) were absolutely diabolical. Couldn't even drink the pinots and managed the sauvignon with soda water. I can't believe these guys actually sell wine at 20 bucks a bottle that's worse than the cheapest stuff you find at the bottleo. Avoid at all costs. Show details
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Susan F
Susan F
 

An Excellent Saturday Afternoon

Delicious food, excellent wines, congratulations Wine Selectors on your Wines that Define Long Lunch. Above expectations Show reply
mark
markGreater Melbourne (Inner), VIC5 posts
 

Valrhona and wine pairing

Thoroughly enjoyed this quirky event. Learnt more about chocolate than wine. Very diverse wines and chocolates to try. There was a lot going on with wine tasting, chocolate tasting and then pairing the various wines. With the presenters providing lots of information and discussions with guests - it was hard to keep up. I thought Ruth was a little evasive on questions around ruby chocolate and cocoa international trading prices. Hosts really looked after us. Show details ·  2
Product Quality
Customer Service
Hannes v.
Hannes v.South East Queensland, QLD6 posts
 

Some false marketing, poor value wines, aggressive retention

When I signed up:
- The shipping fee was not mentioned
- I was told that I could cancel and manage my subscription online

The wine cost is $22/bottle which is average, but for me, not worth the cost. Some of them were no better than a $6 bottle.

When I cancelled just now, I didn't appreciate the argumentative attitude when I was asked why I was cancelling and gave my opinion.
Yes - you may believe that trying to retain membership is best for your customers, and I may disagree. There is no reason to argue that you are correct and I am wrong. Show details

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David
DavidGreater Melbourne (Inner), VIC2 posts
  Fair Incentive

A great way to experience a wide range of wines with confidence

I have been a customer for probably twenty years. The real joy is in never having a failure - all the wine has been a pleasure c some has been excellent value. Some wine worked out no cheaper than a discount bottle shop but others are excellent value. So when you buy a mixed dozen, you know that overall it is pretty good value. Great to be confident that any bottle that has been selected for you will be presentable at least. Some is excellent. But the best thing is the wide range of wines to which you are exposed and which you would never otherwise stumble upon. It's like having a team of experts to sort through all the candidates and provide you with a shortlist containing only worthy applicants. Show details ·  1
Customer Service
Karen Flier
Karen FlierSouth East Queensland, QLD3 posts
 

It's the best in wine flavours are the bomb

The wine is always the best choice for flavour and taste can't go past it Show details ·  1
Juli A.
Juli A.Greater Melbourne (Inner), VIC
 

Coonawarra Dinner in Melbourne

What a great night. Bringing Coonawarra vignerons to Melbourne for an evening of Radis Estate, Zema, Rymill and Jim Brand wines matched with excellent food at Matilda’s Restaurant. Scott Pickett’s team outdid themselves; and all for a very reasonable price point. Paul Diamond is a great host for these events and if you see an event like this you should not miss it. Show details ·  1
Nish
NishGreater Melbourne (Outer), VIC
  Fair Incentive

A lovely evening

A great evening with a fabulous mix of wine and food Show details ·  1
Sarah
SarahPerth, WA3 posts
 

Refuse to cancel membership

We have been trying to cancel our membership since the start of the year however continue to receive 3 monthly deliveries. We had finally had enough of the terrible service and demanded our most recent delivery be refunded. Wine Selectors have given us every excuse as to why it can't be done, and then later confirmed it would be done, however that was over a month ago and they are still giving us excuses and refusing to give our money back. We now have an unopened case of wine which we are happy for them to collect and refund. It had been a good service before this point, but I'm extremely disappointed at the absolute lack of any customer service. Show details
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