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WinesCentral

WinesCentral

 Verified
WinesCentral
3.6

79 reviews

Positive vs Negative
60%11%29%
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79 reviews
1 david  · still waiting for order and no contact from them. no one has made any attempt to contact me .thinking site is fake
4 John Stewart  · I can’t write a review as I am away but I have been advised my wine has arrived and I am very happy V with my sales person .
5 Kaz  · wine was delivered on time and lived up to expectations
2 Grace  · Ordered mixed wines order no.983640, received 12 bottles of Moscato.
5 Ken Hall  · After tasting the 1st bottle from first delivery did not hesitate to order another dozen Exceptional value would rate at about 94
5 Trevor Brooks  · James is great to deal with and very good service
Gary
GaryNSW
 

After being assured that I would receive a hand picked selection of great white wines for $120 I find I have received a stock standard mixed white selection from Dan Murphy. If I am to support a wine distributor on line I expect better than this. I am not a novice when it comes to wine and indicated that I would like some riesling but the order… Read more

only had one and was heavy on pinot gris and pinot grigio which I consider to be wines that are pleasant but not great. Please do not call me again as I have other distributors who offer a far superior range at similar prices.

WinesCentral
WinesCentral    

Hi Gary, We’re sorry to hear that the selection you… Read more

Peter
Peter3 posts
 

Ridiculously pushy on the phone in the initial call, from both the salesperson AND the person taking payment. No care of customer service, talking over the top of me, and the wine isnt that great either. I'll never order from Wines Central again.

WinesCentral
WinesCentral    

Hi Peter, We’re very sorry to hear about your… Read more

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Mike Rothaus
Mike RothausWestern Australia2 posts
 

The best service i have ever had from a company and staff that are willing to help with any query and provide the best product for you as well explainig about what you are going to recieve Show reply

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Reviews with attachments

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Christopher
ChristopherNSW2 posts
 

We VERY MUCH Enjoyed your "Dusty Duke 2023". We STRONGLY RECOMMEND Your Wine Merchant Distribution for ANYONE WHO LiKES GREAT TASTE of Wine at a FANTASTiC OFFERS. THANK You for this Transaction. Show reply

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Chas
Chas2 posts
 

Fairwinds Estate Chardonnay 2024 is a very good wine. Well balanced & lightly oaked. Show reply

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Richanson
Richanson3 posts
 

Arrived on time fruity young flavour enjoyed tonight with our meal Show reply

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Roger F.
Roger F.VIC5 posts
  Verified

The Limestone Peak Cab Sav is a quality wine. Decent age (2021) and appeals to our palate from some of the best cab sav country around (Napa and Sonoma County, California, as we're originally from the US). It has the depth to compliment a steak, and doesn't go over the top like some shiraz's do. Quite refined and well balanced. Show reply

Positive reviews

lisa F.
lisa F.VIC2 posts
 

I have been buying wines from Wine Central for about 8 years now. From the initial contact, I was offered to one person to deal with, and I organised the frequency of the calls. I let them know our preferences and if something they were sure we would love, turns up, to call. I recommend this wine service. Show reply

Craig B
Craig BWA8 posts
 

Very pleased with the wine that arrived. Good price and a good drop, no issues with the free delivery either. My only gripe is that when you ask to be taken off their phone list they don’t seem to want to do it … and keep ringing! Show reply

Josephine Walsh
Josephine WalshSA
 

Thank you once again for the wine delivery! You make the process so easy and manageable. I love the personal contact and information about the wine. The cartons of wine are so cheap, yet the wine is excellent. I will be a regular client about every 2 months. Thank you again!!! Cheers. Josephine Walsh Show reply

Negative reviews

Denise C
Denise CNSW
 

Thought we’d secured a bargain on 2 dozen bottles of red. 1 dozen arrived for collection at the local post office then that evening a delivery arrived by courier at our home with 6 bottles of cleanskin Grenache, no reference to my order and the label saying it’s a gift. Followed up with Eines Central the following day and they advised this was… Read more

part of our order. When I challenged the fact we ordered 2 dozen, not 28 bottles they advised they would follow up. I’ve heard no more, am 6 bottles short and on checking, could have bought the same cleanskins for under $9 each. I will never buy from them again.

WinesCentral
WinesCentral    

Hi Denise, Thank you for bringing this to our… Read more

maryconnell4
maryconnell4
 Not Published

Was tricked into buying wine, thinking it was another company that I order from. Still have not received my order nearly 3 weeks later. I asked for a refund but was assured that I would get them shortly. I have asked to be taken off their call list numerous times and have blocked their numbers but they still seem to get through obviously using a different number. I am getting calls every day!!

WinesCentral
WinesCentral    

Hi Mary, We're sorry to hear about your experience.… Read more

Sharlie
Sharlie
 

My previous order cost $109 for a dozen Fat Tree Cabernet Sauvignon. This order cost $139. I was told it would be the same price as previously so I am not happy with the increase in price when I was told the price was $109.

WinesCentral
WinesCentral    

Hi Sharlie, Thank you for reaching out, and we… Read more

Recent reviews

David Heilbronn
David HeilbronnSA
 

Nightcourt Shiraz was delivered whereas I ordered Dashing Jack Shraz

WinesCentral
WinesCentral    

Hi David, We’re very sorry to hear about your… Read more

Maureen Martin
Maureen Martin
 

Delivery is way below standard. Out of six cases of wine only two have been delivered. Maureen Martin

WinesCentral
WinesCentral    

Hi Maureen, Thank you for bringing this to our… Read more

Peter
Peter
 

Marvellous taste , love the people of Wines Central ,love the recommended wines Show reply

Lesley
Lesley5 posts
 

Wine is very nice and excellent value. Took some time to arrive but was made aware of yhat on purchase. Show reply

Elizabeth L.
Elizabeth L.QLD5 posts
 

Very easy to order - I use the same consultant. Fast and safe delivery and I live in Central Qld. Great range and advise. Show reply

Happy customer
Happy customer3 posts
 

Patience, knowledgable, engaging ..... all round great guy and experience always. Show reply

Billy T.
Billy T.
 

Great wines and support to make the purchase at a reasonable price Show reply

Thomas
ThomasQLD7 posts
 

The personnel are very obliging, helpful and knowledgeable. They always go the extra distance to ensure the product received is in accordance with your wishes. Show reply

Don J
Don J6 posts
 

Very nice win keep up the good work looking forward to more in the future. Show reply

John W.
John W.3 posts
 

A great drop of red even though it’s just a couple of years old cheers John Queensland Show reply

Anthony
Anthony
 

I cancelled the order as Saleman wouldn't listen and I felt I was now being harassed which I told him so. It appears I am being charged anyway.

WinesCentral
WinesCentral    

Hi Anthony, We’re very sorry to hear about your… Read more

Brenton
Brenton4 posts
 

Good information, quick wine delivery and an excellent red wine that lives up to its verbal description. The free freight was the final lure that secured my decision to buy. Without it - probably not. Show reply

Coffee Lover
Coffee Lover7 posts
 

I have not had good service lately even though I am told I am a valued customer. I have had 2 deliveries which are not the ordered wine and can not get them returned!!!

WinesCentral
WinesCentral    

Hi Coffee, Thank you for your review. We’re sorry… Read more

Rob W.
Rob W.2 posts
 

Delicious wine of outstanding quality which came at a very reasonable price. Show reply

Matthew B.
Matthew B.
 

Well priced and enjoyable quality wine, delivered within days. The wine was well selected for my tastes Show reply

ChrisS
ChrisSWA4 posts
 

Once I buy I get spam called numerous times a day. When I don't answer they rarely leave a message. So noe I block every number . occasionally I get a text which is great. Also twice my card has been compromised and it is only the wine vault that I have ordered online. Also the wine I order doesn't always arrive some other wine turns up. The more you spam the less I will buy. Terrible business sense.

WinesCentral
WinesCentral    

Hi Chris, Thank you for taking the time to share… Read more

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