World Wine

Couldn't be happier in my dealings with World Wine company. The French champagne I wanted is getting harder and harder to find and my usual source has dried up. But these guys found it somehow and it was delivered to me today in a very reasonable time frame. Communication was excellent and I will definitely buy through this company again.

I found exactly what I was looking for easily, the Torzi Mathews, I was after, proving hard to find where I live. Such a beautiful drop. Package arrived in excellent time, respectfully labeled, thank you world wine

Delivery was quick but I was not offered option of having it left by the back door if not at home. Going to the PO was difficult and meant collection delayed by several days because of PO opening hours.

Plus & Minus Prosecco is one of the best non-alcoholic options I’ve tried. While non-alcoholic still wines often disappoint, sparkling styles are far more successful—and this Prosecco is on par with the taste of mid-range alcoholic proseccos. It’s one of only three non-alcoholic sparklings I would recommend, and the price makes it a clear… Read more

standout. Purchased from World Wine, I bought it on sale for $11 per bottle, compared with most alternatives sitting closer to $20. I personally prefer the Prosecco over the Blanc de Blancs in this range, though that is likely a matter of taste.

If you’re looking to cut back on alcohol without sacrificing enjoyment, this is an excellent choice. World Wine offered very competitive pricing, great service, and timely delivery. Highly recommended.

First few deliveries were slow but arrived eventually. Their supply chain seems to be fraught with delays. They put up stock on their web site and once an order is placed they go off to the winery and seek supply. The winery send the wine to WW and then WW send the wine to us the customers. There also seems to be a disconnect sometimes as to what's available at the winery versus what is advertised on WW web page. Show details

Prices are ok, delivery is a problem with a long delay and emails necessary. In the end not all bottles arrived. I got a refund, though the time needed for taking photos, writing emails and the effort make this places only a third choice and as this is a repeat problem they lost me as their customer for ood Show details

Ordered on December 30th, no updates or response to my email sent a couple of days ago. Do not recommend. EDITED ON 04 02 2026: they responded to my email a few days after my initial review, with a lot of fluff but no real ETA. Went back and forth with them, received heaps of excuses and finally received the wine at the end of January 2026. I… Read more

would have appreciated if they were transparent from the beginning rather than giving me excuse after excuse for the delay.

Excellent service and support! I have had two separate deliveries with World Wine and they provided excellence service and value for money. Incredibly happy with my wine purchases. With my last order, I made a mistake with personal details and delivery address, and they were so helpful, spending time to ensure that my issue was resolved.

We ordered some Prosecco for Christmas from World Wine. It took three days for them to dispatch the wine. So an order placed on 16 December didn’t arrive until 1pm on 24 December. When I opened the box I found that 6 bottles of rose had been sent rather than the 6 bottles of sparkling that I ordered. Very disappointing to have such a late arrival… Read more

of the incorrect order when we were hosting 20 people for lunch the next day. Companies solution was for me to return the case to Australia Post as they found my order still sitting at their warehouse. Won’t be ordering from here again.

Overall efficient. It was disconcerting to get an email asking whether I received my order 4 days before it arrived! Chenin Blanc from Millton is lovely. The Pinot is Ok haven't tried the viognier as yet

Houghtons stripe sparkling Another replacement clean alcoholic beverage very well made and priced. I know I only review sparkles but I believe they are good for us. This one is from a very popular winery in the west.

This is the second time I’ve placed an order with World Wine and been told, days later, that the item was not actually in stock due to an inventory issue. In this case, it took six days to receive that notification. What’s even more concerning is that after emailing me to say the item was out of stock, the same product remained listed for sale on… Read more

their website. If an item isn’t available, it shouldn’t be advertised or sold.

Don't buy from them unless you want to risk not receiving anything.

Great wines BUT appalling delivery service. ARAMEX who is their delivery partner, failed to pick up a small order after 3 attempts and endless emails to Hans @ World Wine. Eventually, after 1 month of non-delivery, I had no choice but to refer the matter to PayPal and they enforced a refund and cancellation of the whole order. I have since ordered… Read more

the same wines from The Wine Collective who offer the kind of service one expects. Don't waste your time with these guys!!!!

Almost a month-long delay, minimal communication, and a completely out-of-touch ‘resolution’ I placed an order for a single bottle on 31 October, with World of Wine advertising a 4–10 business day delivery timeframe for 1–5 bottles. It is now almost an entire month later, and the order has still not been delivered and hasn’t even been physically… Read more

scanned by a courier.

What made this experience genuinely awful was the communication. I sent three separate emails asking for an update. Only one was replied to — days later — simply to inform me that my order had missed the courier pickup for that week. No tracking, no timeline, no real explanation.

After that, I followed up again and received another polite but empty response saying my concerns had been “passed to accounts,” with no actual resolution or update.

Then, after all of this, and after their delivery promise had been blown out to nearly 30 days, the “gesture of goodwill” they offered was… 5% off. Five percent. On an order that’s three times over their advertised timeframe, with no courier scan, and no way to know when (or if) it will show up. It was honestly insulting.

Even their most recent reply says a shipping label has been generated but the parcel still hasn’t been collected. Almost a month in, and they still can’t confirm where the bottle is or when it will be delivered.

This was supposed to be a small test order before placing a significantly larger purchase (~$8,000) for an upcoming event, and I am genuinely so glad I didn’t commit to more. The lack of transparency, the delays, the reactive communication, and the out-of-touch “discount” have completely undermined my confidence in this retailer.

If you need reliable delivery timelines, proactive communication, or even basic customer service, I strongly recommend looking elsewhere. People deserve to know how poor this experience was before placing an order.

Ease of order, had purchased previously 6 bottles to try then ordered a dozen this week, appreciated detailed info regarding how shipping lead time would work and as love the free delivery based on min spend

I have only been able to find this wine at one outlet in Sydney. I can now buy it conveniently online at World Wine for slightly cheaper, and delivery was prompt and without any issues.

My wife had purchased a bottle of the Fat Bastard Chardonnay and I quite liked it. I found that the cheapest price around was with World Wine, so ordered a dozen. It arrived within a week and I am happy with the wine. I am partial to a buttery chardonnay and this one fits the bill. It is from the US. Show details

Everything was good except the delivery, deliverer left it outside secured gated entry to property. He buzzed the intercom then left. If we had not had someone home it would have sat there and perhaps been taken by anyone else. We have a P.O.Box to avoid this situation, but your website would it accept it. Probably will not be ordering with you again. Show details

Due to issues outside of the Vendor's control, my shipment was delayed, however, I was provided with constant updates. Overall, a great experience and am now enjoying the wines that I purchased. I will most definitely use World Wine again!

OK so the bottle I ordered did take some time to deliver BUT I knew it was a rare hard-to-find french vintage .... and it did arrive. I think these guys are actually very good despite some negative reviews about delivery & communications. Really, I got updates from them when necessary (like when something had changed). Appreciate that these guys… Read more

don't stock everything they list... they are basically finders or hunter gatherers .. they do the hunting on your behalf... that takes time... Common products get speedy delivery... if after rarer species, prepare to wait a bit ... overall I thought there service and comms were very good (I dealt with a "Nicole" who was very efficient & courteous)

Long wait and poor communication – Review of World Wines I placed an order with World Wines at the end of December for half a dozen bottles of champagne and a couple of bottles of Prosecco. Unfortunately, my experience was far from satisfactory. My delivery did not arrive until early February, and that was only after multiple follow-ups. Despite several emails to the proprietor,… Read more

I kept receiving vague responses—either that my order had been dispatched or that they were waiting for a courier. No real action was taken until I filed a complaint with PayPal, at which point my order was finally sent.

The lack of communication, long delays, and poor customer service make this a company I cannot recommend. If you’re looking for a reliable wine supplier, I’d suggest looking elsewhere.

Late delivery – I ordered 6 bottles of sparkling pinot noir chardonnay for New Years Eve, unfortunately they didn't arrive until the 22nd of January. Very disappointing!