Not only this is a subpar service, I'm pretty sure one of their employees who had a argument with me sold or gave away my network details to malicious actors who hacked my IP cameras, laptops and mobile devices. Please stay clear of this company and it's products
YuppTV has been a very disappointing experience. The service does not deliver what it advertises. First, some advertised channels are either missing, unavailable, or not accessible despite being listed as part of the subscription. This feels like false advertising, as the channel lineup shown before purchase does not match the actual service… Read more
provided.
Second, the streaming quality is extremely poor. Even with a strong, stable high-speed internet connection, channels suffer from constant buffering, freezing, and delayed programming. Live content often lags behind real-time, making it frustrating and unreliable—especially for news and live events.
Third, customer service is unhelpful and slow. Issues are either ignored or met with generic responses that do not resolve the problem. There is no clear accountability, and follow-ups rarely lead to a solution.
Overall, YuppTV is overpriced for the quality it delivers. Between misleading channel listings, unreliable streaming, and poor customer support, I would not recommend this service to anyone looking for dependable live TV or international channels.
If I can give them a rating of minus 10, I would. This is the worst Company I've ever dealt with. Can't contact them on the phone. I rang their phone to register a complaint more than 4 times. Everytime I ring them, they put me on hold for more than 30 minutes saying that they are attending to other customers. I was never able to get through to… Read more
them. I have a premium package with them but can only access basic package and they want me to pay subscription for the rest of the packages. I don't understand why because I've paid for them. They are cheaters and fraudsters. I will look for other options when my time is up with them. Please don't, I repeat, do not go with them, if you do you'll regret.
Reviews with attachments
Poor seller stay away no resolution process – Poor service we signed up 2 days ago and hasn’t been working properly, they tried troubleshooting and today again same problem multiple times ask for remaining 12 months refund and to cancel service and they said do what can won’t refund they charge for whole year without providing service keep away and also don’t have most Hindi channels , the… Read more
sales guy [Name Removed] won’t transfer call to supervisor!!! What a shame I am going to ACCC with ticket number as they won’t give me a complaint id misselling and poor service no resolution or complaints process !! They claim to be legal but are totally illegal
Very bad experience – Flickering image , most of the channel don't work. Very bad experience
It's a total fraud company now – They can't contacted over the phone anymore. Some one from somewhere in the world sends prompt emails, but nothing gets done. Watch your credit cards. This new change was never communicated to me.
Doesn’t work on Smart Tv – I purchased 1 year Yupp Tv subscription however found out it’s doesn’t work on Samsung QLED smart TV,I called tech support they try to troubleshoot everything but still nothing worked. I purchased Yupp Tv subscription as my mother came to visit me in Australia for a month & she enjoys watching Indian channels but till now it’s not working,she is… Read more
flying back next week so this whole purchase is of no use & waste or money. Won’t recommend this as poor unreliable product.
Worst. Very very disappointed – I have been using it for the last 14 months. After paying the whole year subscription,they discontinued sun network, then some of the most viewed programs from Vijay tv like neeya naana did not broadcast in a country I live. I feel like a fool now. Don't go for it
Recent reviews
Worst Experience Ever – Avoid at All Costs! Absolutely disappointed and frustrated with this company. Every single day I had to message their customer service just to get basic info about the show my family wanted to attend. The support team is hopeless — slow, unhelpful, and completely disorganised. It turned something that was supposed to be… Read more
enjoyable into a stressful nightmare. DO NOT BUY ANYTHING from this company. They waste your time, test your patience, and make you regret your decision. You’ve been warned!
They are scammers, don’t subscribe it – They renewed the subscription without consent then cancelled it after I objected, however no refund was made. So I lost a years subscription money that I didn't even renew. Moreover, the app sucks and there is no cancellation link.
Repeated add blocks the program – Their ads( Remitly) always block the program and repeat the same ad multiple times. We are also unable to watch the program because their ads air right after it starts. It's quite disappointing
TERRIBLE STAY AWAY – Worst service ever, catch up doesn't work, and is location blocked,terrible video clarity, not upfront and honest about services which are available, won't give you a refund either, scamsters , just stay away and save your money,it's like you've been sold a bicycle for the price of car. Unfortunately there is no option to give minus 5 stars.
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Yupp tv is now a big scam , they will call you to take your money and then they will disappear – Scammers, deducted annual fees and then the subscription never got activated. There contact centre number is useless, no one ever responded. I am based in Sydney.
Terrible customer Service who is not invested to fix your problem – Worst Customer service experience. I have contacted them as my shrimad ramayan serial on my smart TV had no voice. Customer service team only works on what's app ( they don't answer.Anil Kumar was at all helpful) neither they call you to solve the issue . Terrible customer service. Stay away .....
False marketing & no delivery of service as promised – After renewing their subscription in 2023, within month Zee Tamil services stopped. They were telling all sort of reasons but it's gone. Less than renewing 2024 subscription in April, SunNXT is gone and asking to subscribe separately. All these channels are marketed as part of their subscription on their website. Further annoying is they hassle by… Read more
calling every day before the subscription due to end to renew it as there is a "special offer". But now SUNNXT is gone. Not worth for the money at all. Considering complaining to consumer affairs.
Greedy people. They don’t respect privacy lasws – YuppTV has increased their subscription by 30%. In addition to this they have introduced local advertising. Greedy! Some advertisements like Remitly are irritating and are played 3 or 4 times in an ad break of the main channel. Sometimes overlaps with the main content. This is NOT acceptable. We have paid big money to watch the main content not… Read more
their ads. It is not a free to air channel to tolerate their ads. They also do not respect privacy laws of Australia, and share our phone numbers to different businesses and scammers. Subscribers should jointly take some legal actin on them.
Yupp Tv refund and Customer Service – Once they have your money they never replied to any of your queries! Their channels are just not interesting and full of advert! Their apps keep having errors issues and they never replied to you! They are not genuine and are scammers ! Be mindful before paying anything to them as you will not get your money back they do not do refunds or partial refunds! What a waste of money and frustration!
Terrible service and not worth the subscription – The service is terrible. They now started playing ads when we play each channel which adds more to the existing pain. YuppTv will provide customers attractive annual subscription deals to provoke them to subscribe and from day 2 , they would never care to address any issues. They would again contact the customers at the end of subscription with an other attractive deal. Please don’t waste your time and money with these scammers.
Horrible – Worst service ever... Wanted to give negative rating if possible, specially for bengali channels, mist are rubbish and dies not work... You can't watch any movies, need to pay more,and no cancellation even next day....it feels like a scam, don't buy it.
Frauds, credit card thieves – AN absolutely disgraceful , fraud organisation. They have stolen money from my bank account twice just because I gave them my credit card once when I signed up. . No response on why they have deducted 400 dollars from my account, not once but twice, under the false pretext of renewing. THEY ARE SCAMMERS, lease dont give them your credit card number.
Scammers – Absolute scam. After many emails from them I replied and asked them to stop emailing me. Immediately I see a charge for $219 on my account. These people are scammers and I will be reporting them to government agencies in all countries they operate in. I have warned my friends and family to never use or engage with these scammers.
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Worst experience – Do not recommend at all ... don't waste your money like I did .. they sound sweet in the beggining and they lock you in for a year and nothing every works ... would give negative rating if I could.
Worst service, waste of money and time – Worst service. Waste of money.never ever buy this again. Not recommended for any one .if I would have minus rating option , I will vote for that one .
Fraudulent company – No phone contacts. Emails not responded. Very prompt to get a call for renewal of subscription. Thereafter, no service. Taken money with subscription for reception on two devices but only one is activated. Unable to contact Support by email or phone. This is a scam. Subscribers in Australia, be careful with this fraudulent mob.
What a waste of money – Taken the Paid subscription of Yupp tv.Service is very average.Non stop Yupp tv advertisements on top of channel advertisements are really annoying.Only upside is,you can watch it on Multiple devices via App.
scammers [Content Removed] – 2years n still not getting the service they promised when aske for refund it not on a policy channels nor working movies same all the time
Disappointed – We have been subscribing since YuppTV started its service in Australia. Whenever there’s a technical problem it takes them a few weeks to resolve that. Lately, since last 5-6 weeks we are unable to watch ZEE Bangla. I have been calling them or sending them emails with screenshots, but I get the same response that it has been escalated & it’s being looked into. We are thinking of unsubscribing from their services.
Poor service Channels disappearing without notice – We are a regular customer but I will not renew the service from this year. They removed Surya TV without any notice and asking more money to get the channel. They are a dodgy company that's why they are asking more money for what I have already subscribed for a year. Dont Subscribe, they are a rip off.
Worst service – Can't get SunNxt inspite of paying for a full year subscription. They will not refund me the money also or transfer my SunNxt subscription to other channels. Also, paid for Zee TV but, without any advance information they have disconnected it due to their business issues. No refund for services not provided. This Channel is a con. I will not recommend them even to my enemies !!!
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