596 reviews
- First Home
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- Second Home
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- Investment Property
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- Renovation
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- Refinancing
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- Home Construction
Every question was answered and I felt very well supported during the process. Every contact and interaction was pleasant and informative. This company will always succeed due to their before/during/after purchase and install Show details
I got a green loan for my solar and battery setup earlier this month and parker lane where easy to deal with and then after looking at all our credentials they called me shortly after the solar was installed to tell me that I'm a prime candidate for a green energy subsidy from the government that make our home loan a whole percent cheaper, couldnt be happier with their work. Thanks Parker Lane team! Show details
Parker Lane has helped me and my partner to secure our loan for our solar batteries. They’re extremely helpful and supportive in all aspects of the business. Highly recommended. Show details
Reviews with attachments
Karishma was on to every thing. She was nice to talk to and call or email me to update me on any changes Show details
Five stars isn’t enough six stars would be better, Even though our roof looks quite rusty, it was actually in rather extremely good condition. The Solar company was quite happy to install 16 panels on our roof. The team did a fantastic job and most impressed will definitely tell more people about their job and how well they presented themselves.… Read more
It was a very hot day today and I made sure that they were well hydrated with some water ice and apple juice of course. The young man who installed it were very polite and very professional They worked efficiently, they cleaned up thoroughly before they left and left the place neat and tidy as they found it. We are extremely happy with the results of the work that they carried out today. We are still renovating the house so mind the Photos but we are very pleased with the results and we can’t wait to see more results from how much power we use
So far, so good. Very thorough as to ensure neither party finds themselves at risk. Show details
Smooth process to getting a solar system – Parker Loan helped us get a loan for a new solar system. They made the process seamless, with constant communication along the way. Show details
Latest follow-ups
Service was quick and easy the only difficulty we faced was the customer service consultant had poor English and strong accent making communication a little difficult at times but we persevered and made it in the end Show details
Follow-up · Initially the service was great but the he harassment received afterwards to provide reviews has been disappointing. They don’t take no for an answer constantly call, text or email reminders this is nothing short of being in breach of the telecommunications act for using a carrier service to harass customers. All these emails and text came from… Read more
In-depth reviews
The entire team was extremely responsive and integral to helping us buy our home, 5/5 ⭐ – Dipesh, Travis and Karishma were all extremely helpful and understanding in helping us get our home loan. My partner and I were only looking at first to get a rough idea about what our steps could be in the next 12 months, but the whole team at Parker Lane were able to provide us with the information and support to help us go from far off idea to… Read more
home-owner in the span of six months.
They were incredibly helpful in following up all parties, keeping in touch with us at every stage of the process and helping us select the best products for us to be able to make our purchase. Our loan process was a little more complex, involving guarantors, but the team was extremely patient and understanding while we all navigated the forms and processes so we can't thank them enough for their follow up and guidance.
Parker Lane helped us navigate the costs of buying our first home, making sure we knew what we were getting into up-front so there wasn't any nasty surprises throughout. Thanks to their help, we had more than enough for settlement.
We were also extremely satisfied with the guidance we received to help us choose our loan. We went with a basic loan, no bells or whistles that really suited us. Travis was extremely patient when he sat down to help us choose, which we really appreciated. Through Parker Lane we were able to secure a rock-bottom interest rate, which will really help us get on top of paying off our home as soon as possible.
The service Parker Lane offers is vital to assisting young people in buying their first home. It's harder than ever to get into property right now, but with help from organisations like the team at Parker Lane it's actually possible.
Thank you so much everyone.
Started out with looking for a solar (green) loan, I ended up refinancing with Parklane - thats just how good they are – So my search for financing a solar project saw me make contact with parklane.com From the onset, I was hooked with the professionalisim, knowlegable and trust that parklane build in me. The Presentation pitch is all it took to ignite interest in the suitable fiancing otions they have for you. The Solar loan financing was flawlessly and it was at… Read more
the point where they should have said bye we got you what you were after, but parkalne went went above and beyond to adress my other financial concerns as they take time to know their client (Me). In comes Richard!
Richard was and has been amaizing to say the lest from the word go. He builds a relationship with you, not just making you feel like a number like the big banks do. He is extremely knowlegable. He walked my wife and I through the vairious options, worked out every dollar figure and took the guess work out of refinancing. Richard handled all the daunting paperwork and was consistent through the whole process with reguar progress updates. Thanks you parklane - especially Richard
Would I recommend parklane.com? I already did to 2 of my mates. Keep up the good work!!!!
Exceptional services ! – Parker Lane have been excellent in helping us navigate our way for getting our mortgage, as we have very difficult circumstances and no other mortgage agents could help us. Our morgage broker, Travis Tombs has done an amazing work on this. His knowledge of the industry and loan products, as well as dedication to helping find the right product… Read more
that suits our needs is unparalled. In addition to this, his work ethics and willingness to set up the call at whatever time suit us is a reflection of him truly undertstanding his customer needs (as we have a big time zone diffrence). He chased up what was missing without any delay and ensured the correct information was provided and ensuring we always on track with the process, eventhough during his Christmas holiday. That kind of services is beyong our expectation.
We are very satisfy with everything that Parker Lane has done for us and very happy we could do the settlement this week. The team we work was exceptional and they also have great management support. I would definitely recommend to anyone !
Positive reviews
The loan application was quite seamless based on our financial position. Even though the loan wasn't significant in size, dealing with support and customer service was very easy. Thanks to everyone. Show details
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It was very easy to communicate and Soniya guided though the steps. Would highly suggest anyone to get their such kind of finance sorted. Rates are very competitive. Didn’t feel any stress at all. Show details
Good experience good laid back friendly attertude which made the whole process less stressfull. The rate of the loan is very compettetive to othees I enquired too. Show details
Negative reviews
I had a very poor and stressful experience with this broker during my car loan process. Due to ongoing lack of clear and accurate information, I independently chose to contact the bank directly to obtain clarification on matters that should reasonably have been managed by the broker. Of significant concern was that a legally signed contract was… Read more
incorrectly interpreted, resulting in changes being made and the application being re-submitted. This caused avoidable delays, confusion, and additional stress. Throughout the process, communication was inconsistent and key details were mishandled, which undermined my confidence in the service provided. A broker is expected to offer expertise, accuracy, and reliable guidance — unfortunately, these expectations were not met in my experience. Based on the issues encountered, I would not recommend this broker to anyone seeking a transparent, competent, and dependable car loan service.
Terrible customer service. Waited 1 hour on hold before hanging up. Took 3-4 days for emails to be answered. Not helpful. Will pay off loan in 3 months as I do not want you to make money off this loan. Do not use this company.
Communication was great at the start and then as the loan process went on this dropped off. If communication had been better throughout the process I would have recommended them. Applying for a home loan is stressful and you shouldn’t be the ones following up the broker.
Recent reviews
Soniya and the team helped me with all my questions along the way and helped me get my loan approval across the line with a great rate, better than my own bank! Very happy with the service and would definitely recommend to others.
The Parker Lane team were really good to work with. Follow ups were quite good and we had no trouble getting our green loan approved in a very short time. Plus a direct contact from the CEO to proactively help us with any further benefits is also greatly appreciated!! I would highly recommend Parker Lane to anyone. Show details
Everything was very smooth from start to finish. I would recommend Parker Lane to any family and friends looking at getting a Green Loan! Congratulations to all the staff on their professionalism!
Easy, stress-free online process with one or two prompt clarifying questions via EMail after lodgmement and a quick compliance phone call just before final decision. Whole process took just under a week to get finance, from form filling to securing the loan successfully.
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The team were super easy to deal with, working round the fact I was not easily contactable at all times during the process. They worked to ensure I was kept in the loop and got a great deal. Highly recommend there services Show details
Melissa and Priya gave great support during the purchase of our new property. They answered all my questions, responding to emails and phone calls in a timely manner. Highly recommend Parker Lane! Show details
Working with the team at Parker Lane was a great experience. I secured an amazing home loan interest rate—better than I had anticipated—which made a real difference. If you’re on the fence, I’d absolutely encourage you to give Parker Lane a chance and see what they can do for you. Melissa and Priya were both excellent throughout the process—professional, responsive, and genuinely helpful. Show details
Great service front my first phone call. Application was easy & simple with the time for approval very short. Payment for loan purpose very quick highly recommend Parker Lane. Show details
Easy process, staff stayed on top of things with regular updates. The most pleasing thing was good old fashioned common sense, something that's very hard to come by these days. I had a minor issue when the solar installation was delayed, this affected the finance approval expiration date, but thanks to some common sense i did not have to re-apply. Well done Parker Lane.
Many thanks to the team at Parker Lane for assisting us with our refinance. Their team kept us informed on progress and proved great customer service. Whilst it is surprisingly a lot of effort I think it will be well worth it in the long run. We managed to get what I think is the lowest rate in this market Show details
Very well informed team. Courteous and Efficient. Patient and Undrstanding. Great service all round. Thanks to the team for a well co-ordinated process and finance approval Show details
Second time I’ve used Parker Lane the outcome was it outstanding yet again? I love their work. Would recommend it to anybody who wanted alone of any sort. Keep up the good work Parker Lane team regards Richard Show details
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