2,885 reviews
Mitch helped us through the entire process and was an absolute pleasure to deal with. More than happy to speak with Mitch in the future should we need his expertise again.
2nd time coming through Stratton, again easy, well run process, great brokers that take the hassle out of the loan admin for you. Thanks for a great and cruisy experience, if you dislike going direct to banks, this is worth a look at. Show details
Honestly the best loan process I've dealt with in decades. I'm long time self employed, Stratton streamlined it all, gave options quickly and turned around documents rapidly. Props to Antony for keeping on top of things. Show details
Reviews with attachments
The professionalism from this woman, was above and beyond ‘ Candace Lodding ‘ I could not have had a better experience than the one you provided for your Company mate! Stratton Finance such an incredible experience. Candace made everything so easy. I now know what a VIN number is, learnt a-lot from your expertise! Thank you. Show reply
Eddie was fantastic, very thorough and kept me updated on everything regarding my new car loan. I would highly recommend! Thank you! Show details
I have to say this was the smoothest experience I’ve ever had from any service. I reached out and 2 business days later had my settlement for my car loan confirmed. Dev at Stratton was amazing in managing the engagement with me ensuring the line of communication was open at all times (sorry for making you work a weekend!). I was in dire need of… Read more · 1
transportation and was able to get a fantastic rate, test drove the vehicle and picked it up within a week. I would highly recommend Stratton to find you the best rate on any loan.
Rhys was excellent to deal with zero complaints expert service. Got me into a new car with no fuss. Show details · 1
Jess made the entire process super simple. This is the third time we have worked with Stratton and would happily work with them again in future Show reply
Zubyr Ali has been awesome to deal with he's been responsive and helpful and very down to earth... Thanks for all your help Show details · 1
Eddie Williams was a great help in securing a new vehicle loan for me, giving me a good interest rate based on my situation and supporting me with difficult situations in regards to the purchase. I highly recommend Eddie from Stratton Finance! Show reply
Michael at Stratton Finance was outstanding to deal with. He took the time to understand my needs and came back with the best finance option available. He made sure that the loan options were not only competitive but perfectly tailored to my situation. Throughout the process, Michael was clear, responsive, and incredibly supportive, making what… Read more · 1
could have been a complicated experience feel simple and efficient. His professionalism and attention to detail gave me complete confidence in my decision.
Thanks Michael for your assistance on this purchase!
Great experience with Joel and the team at Stratton. This is my second time working with him, and once again he delivered excellent results. Fast, reliable, and consistent with communication throughout the entire process. Highly recommended! Show details · 1
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Lucy was amazing to deal with when buying my new car. Nothing was too hard and she took all of the guess work out of financing and answered the phone or contacted me as soon as possible Show details · 1
What a great employee Stratton’s got with Adrian Morrisbey I have recorded a video but let’s just say I wouldn’t consider contacting anybody else for financial reasons he is great at his job and it is a pleasure having him deal with these things his professionalism is through the roof and makes the hardest situation seem easy Show details · 1
We have been dealing with Heather from Stratton for over 5 years now and we can’t fault the service and customer service in which Heather provides she is always happy to answer any questions and provide advice on which way to handle the requirements we need. We love dealing with Heather and so glad we have found her. She is defiantly someone I’d recommended to anyone. Show details · 1
Heather was amazing and professional. She took a little longer to get us the best deal she could find. I highly recommend Heather and will certainly use her again. Show details · 1
Stratton Finance has been an absolute pleasure to work with! Their team is incredibly reliable and makes the entire process simple and stress-free for everyone. From start to finish, their professionalism and attention to detail stood out, ensuring that every step was smooth and straightforward. I highly recommend Stratton Finance to anyone looking for exceptional service and a seamless experience. Show details · 1
Eddie was the man! Did a fantastic job, was the best service and best rates hands down, thank you once again Eddie Show details · 1
In-depth reviews
Excellent experience with Stratton Finance!! I had a really great experience working with Mitch Mulach from Stratton Finance. From the start, Mitch was professional, approachable, and incredibly patient. He took the time to walk me through everything, answered all my questions (there were a few!), and made sure I felt comfortable with each step… Read more · 1
along the way.
The whole process was smooth, timely and well managed. When small hiccups came up, Mitch handled them calmly and efficiently without making them feel like a big deal. I never felt rushed or pressured — there was no pushy sales approach at all. Instead, he provided clear, factual information and let me make informed decisions.
What really stood out was how much effort Mitch put in to make sure everything went to plan. He did exactly what he said he would do and genuinely went above and beyond to get a good outcome. I felt supported the entire time.
I wouldn’t hesitate to recommend Mitch to anyone looking for a professional, stress-free lending experience.
I just wanted to give a massive shout-out to your team, and in particular to Joel. Every car loan approval process I’d been through previously was nothing short of a nightmare, with delays completely outside my control. That experience couldn’t have been more different here. Joel has now arranged two car loans for me, and both times the process… Read more · 1
from beginning to end was quick, painless and genuinely easy. With the most recent loan, even the vendor couldn’t believe the turnaround – the car was purchased on Sunday and cleared funds were received by lunchtime Tuesday. Based on past experiences, I didn’t think that was even possible.
Joel has been an absolute pleasure to deal with. He speaks plainly, sets clear expectations, is upfront about what’s possible and what isn’t, and then delivers. He under-promises and over-performs, which is rare these days.
I will be recommending your services to anyone and everyone who needs finance. Please pass on my sincere thanks to Joel – he’s a legend.
I had the pleasure of working with Rhys to secure financing for our new family car, and I couldn’t be more impressed with his service. From the start, Rhys took the time to really understand my unique financial position. Even though my situation had some complexities, Rhys was determined to make it work, and he absolutely delivered. He listened… Read more · 1
to all my needs and concerns, made thoughtful recommendations, and tirelessly worked behind the scenes to find the best options for me. I never felt pressured or rushed—Rhys was patient, transparent, and dedicated to ensuring I was getting the best deal possible. Thanks to his expertise and persistence, I now have the perfect car for my family, and I couldn’t be happier with the outcome.
If you're looking for a finance broker who will go the extra mile, no matter your financial circumstances, Rhys is the person to turn to. I’ll definitely be reaching out to him again in the future and highly recommend him to anyone in need of reliable, expert financial advice!
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Positive reviews
I recently had the pleasure of working with Ben and the team at Stratton Finance, and I couldn’t be happier with the experience. From start to finish, their guidance and support through the car finance process was outstanding. As someone who is time-poor, I really appreciated how seamless and stress-free everything was. The whole process just… Read more
flowed, with clear communication and no complications.
It’s not often you come across a team that makes things this easy — I would highly recommend Ben and the Stratton team to anyone looking for finance support.
Thanks again for such a smooth experience!
I had a great experience with my loan advisor Candace who did all the hard work needed to get me the loan I needed and stayed in constant contact all the way through. I’d highly recommend her if ever you are looking for that little bit more of a personal advisor. Show details
Max from Stratton Finance was amazing ! Excellent service and professionalism, Smooth and Easy process. Would highly recommend to anyone looking to get a finance… Show details
Negative reviews
I was promised lower repayments than what I ended up getting. The Stratton representative, Samuel McBain, did the calculations wrong. I trusted his judgement and didn't realise he was wrong until after all the paperwork was signed. We were very clear we wanted weekly repayments to be no higher than $240. Before signing, we enquired with Sam… Read more
about the proposed minimum monthly repayment being higher than this. He told us the minimum monthly payment ($1023.83) was times by 12 months ($12,285.96) then divided by 52 weeks, making weekly repayments $236.27. This is INCORRECT. The finance company he put us with (FirstMac) simply divides the monthly repayment by 4.
The result is a weekly repayment of $255.96.
When I tried to reach him after signing the agreement and learning this, he ignored me. No apology for his mistake.
Very disappointing. Will never put my trust in Stratton again.
I was not pumped about having to navigate the finance world and search through loan options, Jean from Stratton cut straight through, listened to what I needed and found a very good suitable product for me, great follow up and assistance all the way through to the loan approval, made it easy, new car on the way, so highly recommend. cheers UPDATE… Read more
- Was given misleading information, the product I was sold was chosen for a specific purpose and fast forward to me trying to utilise that facility both PLENTI loans and STRATTON were unable to assist and no one wanted to own the mistake, wouldn't recommend and ill get back to not doing reviews anymore after being burned on this one.
My experience with Stratton Finance, particularly with Nick, was extremely disappointing. He initially offered me a better finance quote than the dealership, so I declined the dealership’s offer based on his assurance — only for him to come back days later with a much higher quote. To make matters worse, he didn’t have the courtesy to inform me… Read more
upfront — he ignored multiple calls and messages, leaving me in limbo during a critical time.
I had provided all my details on Friday, including that I’m new to the country and currently on probation — something he was well aware of. Despite this, he proceeded with a quote that clearly didn’t align with the lender's (Pepper Money) criteria listed on their own website.
Another issue is the lack of transparency around fees. Both Stratton’s and the lender’s charges are high, and instead of disclosing them clearly, they try to disguise these costs in the monthly repayment figure.
Overall, this experience was unprofessional, misleading, and frustrating. If you're looking for honest and reliable finance advice, I would recommend looking elsewhere.
Recent reviews
Kevin Yin was our broker & his service was 2nd to none! He went above & beyond. Got us a great car loan deal, referred us to a car broker to find our car for a great price AND saved us over $1k on the insurance for the car. He was friendly, communication was clear & very prompt. It was a pleasure working with Kevin. Show details
I had an excellent experience with Steve Kerr at Stratton Finance Perth. Steve was very professional, easy to communicate with, and extremely prompt and efficient throughout the process. He organised my finance for 2026 Lexus NX350H completely hassle‑free, making everything smooth and stress‑free. I’d also like to thank Stratton Finance, as this… Read more
is my second car finance with them, and once again they delivered outstanding service. Highly recommend!
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