Dyson Hot+Cool AM04
Verified42 reviews
Dyson has recalled this product. For more information please go to: http://www.recalls.gov.au/content/item.phtml?itemId=1056753&nodeId=a6cb25525793f9817ba51e5a476d468b&fn=Recall%20Notice.pdf
doesn't cool 8x10 room after 2 hours of being on – turned on cold air 2 hours ago in my bed room it's on 10 the highest setting and my room is like a sauna 10x12 room should be cool or cold by now please advise Show details
Caught fire, found it is on Recall list AM04 Received Free Replacement Excellent Customer Service – Recall AM04 Thank you for registering your heater to be fixed. Here’s what happens next: 1. We’ll send you a box for your heater – so don’t worry if you haven’t got the one it came in. This box may take several days to arrive. 2. Once you’ve received it, pack your heater in the box. There will be instructions inside the box that will… Read more · 1
tell you how to return your heater to us. 3. We’ll fix your machine, give it a full service and clean it. We’ll then deliver it back to you with a new 2 year guarantee covering parts and labour. Just so you’ve got a record, here are your details: I registered on 19th February 2020. Sent 3 reminders, Called once but no response! Still waiting for replacement. Can you help please. Thank you.
Dyson Hot & cool – Absolute waste of money the heater worked fine prior to the recall after the recall it hardly blew any hot air I've had to buy another heater to replace the lethargic output of the Dyson I spent over $500 for a heater that is no better than the much cheaper sunbeam heater I bought at least that blows hot air and has a nice airflow unlike the lethargic Dyson would I buy another Dyson NO would I recommend it NO totally disappointed Show details
Hi Georgia, Thank you for your review. I am sorry to hear… Read more
In-depth reviews
great buy – I bought my AM05 not affected by the recall, which I checked through ''my dyson'' then ''my machines'' and it came back ok. :) this little Dyson fan is amazing, my room is the size of say.. 3 x what you'd see with a double bed and wardrobe and side tables in. YES this one little fan has heated my room comfortably. first day I had it, It… Read more · 1
stopped, I saw E1 on the display at the bottom. I google'd it, found a Dyson page, and said It only displays this if the cord is unplugged and plugged back in before the fan stops spinning (found I had knocked the cord just enough for it to do this 2 times). all I had to do was unplug it totally and wait a few seconds (you can hear the little fan inside spinning when its off and slowing down)
it doesn't blow warm/hot air for a long distance, however, id rather be warm then hot and sweaty, like I said the room is warm and comfortable, not like other heaters where your either boiling hot or you have to keep turning it on and off, this does it all for you.
the blades being non existant are already helping my allergies (no dust in my face from blades or grill as like old one)
The tilt option is great also and you only have to connect the base to it when opening the box, easiest instructions ive seen in my life, it blows air people it will make some sort of noise, the noise (not much at all) ive found has helped block out unwanted noises, helps me sleep better.
I give this little Black AM05 hot+cool fan, a 5 star.
I now have 3 Dyson Machines, DC29 Vacuum, Hand held Vacuum, and now this AM05 hot+cool fan.
the 2 year warranty put my mind at ease spending this amount on a fan. best warranty for any fan I could find.
im very happy with Dyson's service so far. The style is great, it was a good price for what its doing for me, 2 year gurantee :) i do wish it was slightly taller. but rather it have the tilt option instead of being taller.
not as good as id hoped! – My mum gave this heater/cooler to me as gift when i first moved into my new home, at first it was great, i loved it! very good since i had 3yr old i wanted something that was safe to have around her, after a few months it started to make a crackling noise but we just got used to the sound and didnt bother to worry about it but then after a few… Read more
more months, one night while watching tv i saw a blue spark come out of the part where the air goes in and could smell a burning smell so i quickly unplugged it and left it over night, the next day i plugged it back in and tried to start it but wouldnt start, none of the numbers were coming up either. i was extremely disappointed. so rung the company we purchased it off and they said to ring dyson, so rung the number that is placed on the bottom of the product but was told that it must of been our fault as i must not of been cleaning it probably which isnt true as i wiped it over with a damp cloth at least once a week or more often if i noticed dust on it as that is what the instructions in the book say. i think there may of been something wrong with it from the start. this could of been an amazing product and a great addition to our home but unfortunately i think i may have to throw it out! such a waste! i dont think ill be re-purchasing any dyson products anytime soon either! very disappointing! i like that there are no blades, takes up little room and when, keeps the room very worm and switches off once room has reached the degree you want it. i like the color on the display screen when on cool it is blue and when on hot it is red. dont like how it only goes down to 0 it should display lower like "-1" or "-2" and so on, would be great if it had a timer, would also be great if it had of lasted longer!
There is now a product recall on this model, external link
Absolutely amazing! But completely misunderstood by the general consumer – I absolutely love mine! Definitely the most effective heater I have ever owner. Light, clean, stylish and easy to clean! One thing to consider though, is that I have a very small home. Maybe a 6 x 6 bedroom and 10 x 10 living room (and obviously the doors to the rest of my rooms + the windows are shut, to heat up the rooms effectively). The… Read more · 1
bedroom heats up to a toasty temperature in about 15 minutes (sometimes too hot when it's set to 37 degrees), and the living room in the same amount of time. The theromo-stat is great too. At night, when I set a temperature, the machine will only operate to maintain that temperature, and not exceed it. I never have the air strength higher than about 4 in my bedroom because the room is so small, so noise is never an issue for me. However I do turn it up to 10 in the living area. Strangely it heats up the opposite side of the room it's on first, so I'll often find myself putting it on setting 4 or 5 and having it close by. When you turn up the "speed", the actual amount of air that is pushed out is consistently the same. When you turn it up, the strength of the air appears to be stronger, so it will heat up larger rooms by pushing the air back further. The osculation setting is a must! I do bear in mind that yes, it is just a fan heater, not a mammoth unit that is designed to heat an entire large OPEN home. I'm happy with its ability to heat only small rooms, as that's what I believe it's designed for: Heat only the space you're using. If you're all about heating your entire home and having RIDICULOUS expectations on this product, then get ducted air-conditioning for 10k instead. Yes, it's expensive, but we buy Dyson for the same reason why we might buy any other designer brand - the quality. Hope this helps! Everything!
Positive reviews
This is perfect! – It saved our lives and health during this winter. Very efficient, modern design and so quiet. Moreover, the timer function is very useful as you don't have to worry about going to sleep and turning it off. I would recommend it to everyone who likes nice gadgets and care about good-looking interior. Show details
Love it – I love this cools down my lounge room in summer and keeps it nice and warm during winter the power is amazing it's very quite what I love unless you have it all the way up it's so easy to use very light to move around the house functions very well love it want to upgrade to the newer ones Show details
Fabulous Heater and Fan – Love this fan. Very stylish, works as advertised. Newer models are quieter but I still find the AM04 a big improvement over a conventional fan as far as noise goes. As far as cooling goes, well it's a fan so it cools as well as any fan can, but it's not an air conditioner. Heating is excellent, at least in smallish room. Not cheap but definitely… Read more
feels well made, solid high quality plastics, handy little remote control that is curved and magnetised to sit on the top of the unit.
Negative reviews
Dyson Loud + Expensive – Honestly the Dyson Hot+Cool is way too pricey for what it does. YES it does blow heated air and cooled air but it is quite weak, if you put it on a stronger setting then it becomes incredibly noisy. The only good thing about it is that the actual product does not get hot so there is no way to burn yourself or others. Show details
If it only lasted more then a year – I brought my heater one year ago today. When i Took it out of the original box to use for the 2nd time and it will not blow hot air. I hope Dyson either replaces it or they fix it at no cost. Not satisfied with this product at all. Show details
Hi Janice, Sorry to hear about this. Please start by… Read more
dissatisfied – I originally purchased the model that was recalled and returned it for a refund not a repair. I later toyed with purchasing another after the recall had ended. I then purchased another supposed new model. The "new" model is noisy to the point of having to turn up the tv. It also does not heat any where like the first model that was recalled for… Read more
fire/overheating issues. The new model has a maximum heating level of 37 degrees C. When it is on the highest setting 37 it does not reach this temperature. I could place my hand in close proximity to the unit without any discomfort. I would suggest that Dysons fix was to turn down the maximum heating internally but show it as 37 on the unit. I've contacted Dyson and suggested this to them but as my new model was two weeks over it's warranty period refused to replace it or offer a refund. Very disappointed with Dyson and it's products. Save you money to pay your electricity bills
Hi there, Thanks for taking the time to review your AM04. … Read more (+4 replies)
Recent reviews
This product does NOT blow cool air – Just to be very clear... this is a 'fan' that has a heat element. It does NOT blow air any cooler than current room temperature. Dyson has marketed this product very cleverly to allude that it blows "cool air" as you would expect from an Airconditioner. It doesn't. If you're looking for a heater + 'fan' only then you'll be satisfied with your purchase. Don't be fooled (like me). Show details
Find out how Dyson Hot+Cool AM04 compares to other Standalone Fans
Know better, choose better.
Disappointed – Not fussed about the noise, don't notice how loud it is until you turn it off. It doesn't throw out much heat. Would never buy another dyson as so disappointed. seems to blow out barely warm air. I still need to have a blanket on me. Complete Waste of money. Show details
For the price tag it is a waste of money – Heating is ok, it heats a small room but the cooling is absolute terrible even in a very small room you have to stand right ontop of it, to feel it and does nothing to cool the room down. I would not waste my money, we have a cheap fan from Bunnings that does the job. Very very disappointed that we wasted our money on this product. Show details
Temperature? – I find this heater/fan good and fast at heating, one question however is the electronic temp settings, it seems the sensor is in the bottom of the unit, meaning to set, at say, 22 degrees, the unit will not shut down until floor level is at 22, meaning living level in the room reaches 27! The heater temp setting therefore is not the room temp!
Very disappointing – I have purchased a few Dyson products over the years and I've been happy with them (the vacuums) - so I was willing to spend the considerable sum for the fan/heater. The fan is SO disappointing - it's really weak - I've had much better results with a cheap $20 fan (just not as pretty). I contacted Dyson and I can take it in to their service… Read more
center, but I know there's nothing wrong with it - it's just not a great product. I'm not the first person who has said it. I've heard the heat works well. But really for that price!! I should have read the reviews before - but I just trusted the product.I would so not recommend buying this product. Really not great.
Disappointed with cooling – I complained to Dyson about the cooling which is useless, my cheap $10 fan does as well. The heating is very good. I expected more for an almost $700 fan Dyson would not do any thing about it. Would not recommend. Thought I would get more help from the company As I have bought other products from Dyson.
Meh – For some reason mine only works at 32 degrees any other temperature it makes a weird noise when you turn it on and the power lights red on the fan the heating function for me if it works which it kinda does on 99. Only last 5 seconds which stinks because this product is so beautiful
Hi Cody, Thank you for reviewing your machine. We are… Read more
Is it just mine – After seeing it advertised on QVC and also hearing reviews from other people, my wife and I decided to buy one for our family room. We've had it for a couple months and for some reason it just blows luke warm air and doesn't really warm the room up. It also is very limited in the distance of the air blown. I don't mind the noise, as long as it… Read more
would heat the room. Not sure if their is something wrong with it or if it normally blows air like that. Haven't tried to cool the air yet, so I'm not sure how that is. Looks awesome but wish it was warm air coming out.
Just ok... Not great but not terrible – I've had our Dyson for a little while now, the heating function has been great however is extremely noisy considering the advertisements made out it like it would be quiet. The cooling fan function however is extremely dissapointing and is too loud to use when on a high fan speed. A $15 kmart pedestal fan would do a better job on the cooling fan function.
Hi Rachel, I am sorry to hear you are unhappy with the… Read more
Loved it – We have two of these and both were exchanged by Dyson prior to the recall, because they both kept tripping, and then came the major recall! We must have been the first batch that they found the error in. Now we have machines that work perfectly FINALLY, love them. Show reply
Find out how Dyson Hot+Cool AM04 compares to other Standalone Fans
Know better, choose better.
Recall inevitable but Dyson can do better – Gave Dyson an almost perfect rating when I first got it. Sleek, bladeless sounded pretty techie. Recalls happen but the least the company could do is to offer alternatives while the unit undergo 'repair'. What does Dyson expect us to do for 4-6 weeks while the unit is away for repair, during this cold season? It isn't a cheap unit where one… Read more
can run out to the store to get a spare unit. I phoned twice suggesting they offer a loan unit or give a minimal discount 10-20% discount so we can get a unit to 'live' by for now (Dyson : you guys get to increase sales too!) but got an adamant negative answer. This is the most expensive portable heater around - the least they could do is offer a small sweet deal to pacify loyal customers. For the price I am paying, I expect better service. Bladeless Recall happens but Company showed no empathy for customer
Hi there, We understand and apologise for the… Read more (+1 reply)
Appalling Warranty Service – We have two of these units. They were recalled, OK things happen BUT. First they lost the units, then they extended the time to fix by another few weeks, then they refused to help when we called them and won't even give contacts names or details to raise complaints. Will never buy Dyson again, not worth the grief. We even had to buy other heaters… Read more
to get us through their leisurely recall period. Looks cool Really poor customer warranty service. They won't spend the money to correct the problem in a professional manner
Hi Dolf, I am sorry to hear you are unhappy with your… Read more (+1 reply)
BROKEN HEATER IN WINTER! – I was recently informed by Dyson that my new hot & cool fan has been recalled due to potential fire danger, which is good; if my new fan may burn down my house I'm glad they told me. However once they send me the packaging and postage label to send it to them and they carry out the required repairs (4-6 weeks) about 2 months will have passed and… Read more
we will be in the grips of winter. I saved to buy this product for winter and need this product as I am a pensioner so to be told I'll only have it back by the middle of June is unacceptable!
Additionally the heater works just fine but the 'cool' in the name hot & cool is not just misleading, it's a blatant lie! Heater works It doesn't 'cool', it just blows (oh, and has the potential to burn the house down!)
Hi Steven, To give some context, we have sold close to one… Read more
Not unhappy – I will admit that I purchased the Dyson AM05 hot/cool because of its looks, but I wanted an additional fan and a heater and I got this in one product. It sits in the corner of the room easily, takes up little space, is safe around children and looks good. While it is not a great fan (average to good) I have found that the heating to be excellent… Read more
and it quickly raises the temperature in a 7 x 6 metre room. Granted the fan is noisy when using the higher speeds but this can be adjusted once the room is warm and after that I don't really notice it. Is it worth the money...well probably not as I could of purchased two items which would have been as least as good and possibly better for less, but with space being an issue and not having to store an item in either winter or summer, it is a winner. Heats a large room well, it is easy to clean, one product all year and looks good Noise can be an issue and it would benefit from having a timer
Stopped working after 14 months – I would give this expensive 'fan' a big miss. I purchased this given its unobtrusive design and with a couple of young children I did not want to buy a heater which could be dangerous if knocked over. Having purchased in the middle of winter and eager to test out in a moderate sized living room I barely noticed any temperature increase even… Read more
after 1 hour of service on the maximum temperature and power. The only comment my wife made when walking in at that time was 'that's very noisy'. And it was the only major difference it made to the room, introducing a noise and luke warm breeze.
It fared a little better in my daughters bedroom, however again it was very noisy when switched on. In summer it wasn't too much better. Useless when trying to cool a room, however reasonable if used at close distance to cool down in the room. For $400+ you would hope for a bit better.
The following winter we did not use very often given the previous years experience and after a few months of inactivity we pulled it out to use one warm evening in spring, only to find it no longer worked. We tried a number of times but nothing. The light comes on and it tries to power up but after a split second cuts out. Just 14 months after purchase and a couple months out of the 12 month warranty, this prohibitively expense fan decided to pack it in.
The only saving grace was that I was in the market for a new vacuum cleaner and having previously thought that I would buy a Dyson, this horrid experience made it an easy decision to try Miele instead. Safe Expensive, noisy, inefficient, broken down after 14 months
Hi there, I am sorry to hear you're having trouble with… Read more
Very Disappointing – Bought this product because of the brand. I have a fantastic dyson vacuum cleaner. The heater does not adequately heat my small T.V room. As other purchasers have stated it is very noisy & there seems to be a cold airflow with the heating option. Unfortunately I put back another brand which was only $139.00 ( heater only) but when the salesman at… Read more
Bing Lee Pointed out the dyson.Because of the brand I thought yes I will put back the cheaper brand. Bad move I've done my money. Back to gas. Would definitely not recommend. Style Does not heat efficiently
The model I bought was actually the latest model AM05 bought 21st June. Still sitting here trying… Read more (+2 replies)
Love it.LOVE IT!! – Bought mine yesterday. It's very efficient for heating my computer room. Works like it says. I didn't buy it for the fan feature, I have a fan. Very beautiful looking, and I love the design. Might seem a small thing, but I like things to look good as well, and I have to look at it. It makes a bout the same noise as a fan heater, but I don't have… Read more
it on the highest setting, so it's quieter. Design, energy rating, efficiency. heats the room really well, not just my feet. Err, Umm, I would have liked a green one.
Disappointed - fan very noisy/blowy and not very warm – After paying $520 was disappointed regarding the noise of the fan and amount of warmth generated. I purchased because of the Dyson Brand relating to the vacuum cleaners. This heater could be improved as the amount of warmth is minimal. I am now using my Kambrook Thermo Guard which was under $100. Update: Just received a letter from Dyson -… Read more
re safety where machines have short-circuted and leading to a small fire - they are instigating a global recall of Dyson AM04 and AM05. So pleased I returned my Dyson Hot & Cold one week after purchase. Thanks to Product Review for giving us a vehicle to let people know the truth and experiences. Liked the look - as it is very neat and compact Too expensive for what it offers.
fantastic design heated my home well – Very disappointed in product electronics shot died in not even a month and is noisy need to fix hope dyson rectified problems with this product or stick to vacuum cleaners considering the price you have to pay for this technology and that I could buy an other room heater at half the cost from Europe design prompt heating electronics no good
Hi Myles, Sorry to hear you are having trouble with your… Read more
Not worth for the price – i bought dyson hot and cool fan last year and have used it mostly in winters hoping for a cost effective alternative to conventional heaters. Unfortunately it did'nt live upto my expectations and now I feel I paid way too much for this product. The heating effect is slow and very weak. my 30$ cheapy room heater from kmart makes the room warmer… Read more
than dyson ..
Very noisy too .. i cant watch TV with this fan switched on.
It has got good design though I must admit and it is the only way it attracts sitting in the corner of the room....
Overall very expensive product and not worth even half its price. sleek, good looks Very Noisy ; Very expensive
Noisy product! – We bought one this week from Harvey Norman. The reason for our purchase was our 18mnth olds room gets quite warm in summer and cool in winter and our Evap is useless when its muggy. Long story short, its great for the size of his room, gives great air circulation too and we tested the heating part and that works great. The main problem is the… Read more
noise, it is so so loud!! So loud that we cant use it for him because it keeps him awake....wasted our money! Efficient, great design Noisy!
Heater / Cooler Scuplture from Dyson – Great and contemporary style of heater/cooler I bought the Blue cool look Dyson AM04 and I like all the features. It doesn't take large space of my small 1 bedder apartment. Positive Feedback : 1. I love the way it look - contemporary and good thought of the product design 2. It is adequate for small apartment 3. LIGHT! Negative… Read more
Feedback :
1. If they can minimize the pressurize noise from the air flow.
2. If they have the product for bigger house or apartment.
3. Pricey
Conclusion :
If You are looking for good looking heater / cooler for your medium size bedroom or 1 bedder apartment.
This is a good product for You.
Other than that, think twice because this is not for You. Good Looking, Contemporary Style, Small and Light, Do the Job Pricey, Noise, Only for medium size apartment / room
slightly disappointed – Bought the cool blue Am04 last weekend and had high hopes. Love the design and the portability but unfortunately we have an old house with high ceilings and I'm finding that the heater is just not coping. It bangs out heat, staying on 37 degrees for ages. When we turn the thermostat down to find what temperature the room is at, it cuts out at… Read more
about 13 or 14 which suggests that's as hot as it can manage to get the room. Even tried it in our much smaller bedroom (though still with high ceilings) and the same thing happened. Really WANT to love it, but can't :(( Design -gorgeous and v safe and user friendly Doesn't keep me warm
Hi crikeycharlie, Sorry to hear you are having an issue… Read more (+1 reply)
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To confirm, the AM04 is a fan heater and is designed to… Read more (+3 replies)