Our fan, that's just one month out of warranty, has now stopped working. First, it would click when it oscillated. Not ideal for a $500 fan, but we dealt with it. Now, when it oscillates it shorts out and turns off. Called Dyson support only to be told I'd have to pay for any repair needed. Think I'll buy 15 fans from Bunnings next time.
Purchased in October 2017 for $500.00.
Dyson fans, coolIng, expensive yet ugly
Dyson fans are cooling, expensive ugly lump. Yes they work OK but not so much different from the others at the 3rd of the price.
Nothing to write home about. However they really do look like sprayed plastic lumps on the table or sideboard - somehow unaesthetic proportions. Anyway the look bugs me and far far to expensive lump has lost me.
Heating Just when I needed it most
It is quite expensive, this is our second unit though as we needed one in the living area. Winter is so extra cold this year and my old fan heater just died after over ten years. For this price I expect it to last even longer ( fingers crossed)
It does the job really well as I need one that will instantly heat up where I am and frankly I am a Dyson fanatic. So it has to be Dyson !
The reviewer stated that an incentive was offered for this review
Actually really good!
I was worried about the product after reading all of the bad reviews on here but I just picked mine up for $499 a few days ago and it's great.
It's quiet, the heating is great and the cooling is good too. Reading the energy usage it isn't bad at all.
I use it in my bedroom and it works like a charm, not sure about a family room or house though.
It is expensive and if money is a big deal to you, get a cheaper one. If you want something easy to use and effective, get it. I don't regret mine.
Worst heater ever
As a heater it's an expensive joke. Bought it because of the hype, advanced technology , etc. The airflow is abysmal and the heating is worse. Bought it to heat a very small bathroom2.5 metres x 1.8 metres and a small bedroom. The heat output is pathetic even on maximum, barely makes a dint in the cold. My old 30 year old bar heater does a far better job. I can't say I've found it noisy though. Save your money it's a useless product. I also have two Dyson vac's the handheld and full size and honestly they're no better than any other vac you'd buy for half the price. Purchase June 2019 for $599
Purchased in June 2019 for $599.00.
CRAPPY CHEAP Product, but costs over $500
Brand new and after 2 minutes of use the unit switches off when on heat, then you need to restart, then off again after 2 minutes, paid over $500 for a useless heater, going buy the reviews its common, and must be a design issue, so much for Dyson technology, NEVER AGAIN will I purchase anything from dyson.
Purchased in January 2019 for $599.00.
Terrible machine. Too noisy. Good for day time only.
The fan has 9 levels and guess what, not a huge difference between levels. They are all loud and similar. On heating mode, once it reaches the temperature, the fan cuts out, but when it kicks back in, its so loud that wakes you up, even on level 1 of fan (which is similar to its level 9). Very disappointed....
Purchased in June 2019 for $900.00.
Useful only for small area. Similar items can be found much cheaper
Not happy with the performance
Looking at the price expecting much more performance
For heating only good for small area which can be done by some $50 heater.
Only thing it’s hot/cool
Don't pay premium for their fans!
Remote paint peal off easily. Faulty LED. Hard to clean. Poor service. Asked for $65 to inspect before they can advise solution. The price difference is enough to buy fans from other brands. Do not recommend.
Purchased in June 2017.
Does the Dyson Hot+Cool AM09 fan come with Wi-Fi?
I cant find any information on whether it comes with Wi-Fi and followed the instructions on the Dyson App with no luck. I also tried the website and could find anything on the features.
- Verified purchase
Good for small spaces
We bought this, particularly for its heating feature. However, in a larger living room, it will need to be set to maximum and still will not heat up the air so well. Plus, it will be super noisy.
However, it works beautifully for a bedroom as it warms it up pretty quickly and with the timer, you can just have it to turn off automatically after a couple of hours.
- Verified purchase
Don't waste your money..
After the installation of solar panels I thought we would give our very expensive to run gas heater a rest. After some thought I had heard that "Dyson" make some good stuff. I decided to go and buy the Dyson AM09 saving a $100 off the full price off $599 ($499). What an expensive mistake, I should have read reviews from this site. We are only heating our small snug (family room). No matter what setting (heat) it was blowing cool air and we are only 2 and a bit metres away, stand in front of it and I could feel just warm air. We ran it for 2 hou...rs and we were still cold. Blow this I unplugged it cooled it down, and that didn't take long as well, packed it up and took it back for a refund. Thanks to my retailer for a refund no questions asked. My wife and I had a good look around for what I think is a better option (ceramic) After a fair amount of reading manufacturers details, if I can believe them after "the Dyson experience" we ended up with a DeLonghi at $209. Well Dyson all I can say is that your prices are ridiculous for what is built on the cheap. My old Dad use to say "there's quality in weight" there's no weight in Dyson.. Cheers.
Overpriced, terrible product. Waste of money.
We purchased this fan for our children’s bedroom (both under 5) as we perceived the product to be a safer option, given it has no blades. Unfortunately, it also has very little cooling power, even on level 10 (the highest level), at which the sound it makes is deafening. Our 2 year old was terrified of the noise when we first put it on. We’ve tried all the settings to make it actually work, but it just seems to wisp a bit of sad, not even cool, air around and give everyone a headache.
We have well and truly been had in buying this product for > $500. It’s AWFUL. Don’t waste your money. Get a conventional fan for <1/5 of the price and a far far better performance.
Not even worth the mandatory 1 star.
This portable hot and cool fan works great.. winter or summer anytime, anywhere..Just that amazing product that i was looking for.. Energy efficient as well.. Portable and covers quite of a room range. Another quality product from Dyson. Very happy with the purchase.
Purchased in March 2017.
Don't Waste Your Money!!!!
Paid 450.00 for Dyson fan-heater never heated one room. Cooling function was a joke. Thought paying the outrageous price it would last displaying code that can't be repaired "Very disappointed!!
Purchased in May 2015 for $450.00.
Sleek, space saving design
I own two of these fans now - that's how much I like them. There's a very constant airflow with no buffering and, without having moving blades, it's safer around children and animals. The heater is very effective in small-medium rooms; perfect for the bedroom. I like how adjustable it is and having a remote is excellent. It takes up so little floor space, which is great, and has an excellent design so isn't something ugly you want to hide away. The only downside is that it's not the quietest of fans - but that's a minor niggle with an otherwise...amazing product. It is great quality and, based on my experience with respect to other products, Dyson's customer service and warranty are excellent. If you have that amount to spend on a fan/heater, this certainly won't disappoint. [Review originally posted on Myer.com.au]
Dyson AM 09 JA2-US-GGA0957A
Not working! Every time I start the heater, after 2 min it turns back to "H2". This is my WORST experience with a Dyson heater. My cheaper heater works so much better than this expensive heater. What a waste of my hard earned money. The model I have is dyson AM 09 JA2-US-GGA0957A
Won't stay running and not because of the thermostate
Fan heats and stops once reached the required temp, but totally shuts off after a few hours. Contacted customer service several times and was given nonsense. answers. Then mysteriously hung up on or they would leave the chat session. This is the 2nd one now. Not happy with customer service
New Dyson AM09 ... Will not heat & no recourse!
I have owned 4! Now I just opened a new Dyson & will not heat! I had kept it as a spare only to open now & it will not work!
I will no longer recommend as I called the local Dyson service center & will not take phone inquiries!
What a waste of $450!!!
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Questions & Answers
Throwing code h2. Any help?
Dyson Team ..Dyson
Sorry to hear you are experiencing a H2 error.
We would kindly ask you to forward your details and the serial number of your machine to email@example.com and our Dyson Experts will be in touch shortly to assist.
I am trying to use the heat module on my Dyson. It is only heating the room to 70I even though I have set the temp to 80 and the fan is continuously running. Never above 70 which is cold in my place. It will run continuously for the eight hours but still never above 70. The heat coming out does not feel all that warm. Any help?
Dyson Team ..Dyson
We are sorry tohear about this and happy to help.
So we can best assist, we would kindly ask you to get in touch with our Dyson Experts via firstname.lastname@example.org (please include the serial number of your machine) and we will be in touch very shortly.
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