Best Suncorp Car Insurance in New South Wales Sydney, Newcastle and Wollongong

If I could give a zero rating I would. Service is appalling. Car stolen in December. Car recovered in December. Car sat with Suncorp's 'preferred… Read more

repairer' for 5 weeks before being assessed. No mechanical damage, minor repairs required. Still waiting and it is now April. Written complaints get no response. At all. Repeated phone calls to suncorp go nowhere with regards to repairs being progressed. I get sent texts with updates that are out of date and mean nothing. The latest was this morning which was the exact same message that I received a month ago, that the repair is in 'painting phase'. Must be some paint job if it is taking a month to complete. I get referred to the repairer for more current updates. I generally give up on this after the repairer has me on hold for an hour and a half. Interestingly though, suncorp is brilliant at texts, and emails reminding me that my premium is due. Avoid Suncorp at all costs, including the other insurers that are part of the Suncorp Group.