Best ActronAir Ducted Air Conditioners

Wouldn't recommend – We've had the system for 3 years and it's been problematic from the start. Since installation, the controller, indoor/outdoor unit boards and other… Read more

components have had to be replaced due to faults. Althought covered under warranty, this is frustrating and inconvinient. The NEO controller is flakey and updates from Actron have often casued more issues. The last one took over 14 hours to update. Had to jump through hoops at one stage as they were adamant the wifi connectivity wasn't sufficient. Our router is 10 feet from the controller and has direct line of sight. It turned out the hardware on the outdoor board wasn't compatible with a remote update.... Performance is adequate. We oversized the system putting in an 18KW unit as we have high ceilings in half of the house. The three quotes we had advised a 12-16KW was suitable. We use it mostly during winter for heating. It can take an hour to raise the house temprature by 6 degrees, even with an outdoor temprature above 7 degrees, so no issues with the outdoor unit suffering from ice build up.

Overall, for the money, I'm far from happy with the purchase.