Best Coles Insurance Home and Contents Insurance in Western Australia Perth

Based on 446 reviews
Brand
Search brand…
Rating
Coles Home Building and Contents

Coles Home Building and Contents

1.5 
Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
phillip
 

Coles Home Insurance is hands down the worst insurer I’ve ever dealt with. They lie, delay, and dodge responsibility at every step. I’ve been waiting… Read more

endlessly for my claim to be resolved, and every time I ask for updates, I get excuses, false information, or silence.

They will do anything they can to avoid paying — twisting reports, ignoring evidence, and even sending out the wrong or unqualified contractors who make things worse instead of fixing them. Their behaviour is completely unacceptable for a company claiming to provide “protection.”

I’ve now had to take the matter to AFCA because Coles refuses to do the right thing. Their treatment of customers is shameful, and their lack of integrity is beyond belief.

If you value honesty, professionalism, and peace of mind — stay as far away from Coles Home Insurance as possible. They are a total nightmare.

H Viviani9 posts
 

Coles Home Insurance - Premium Increase of 211% with No Explanation or Accountability – Coles home building insurance annual premium increase from $464 to $981 in Perth with no explanation after faithfully paying premiums as a loyal… Read more

customer with no claims for over 10 years.

Annual Insurance CPI is only 4.2%, not > 200%. It is now a month since contacting Coles to explain the increase and they have avoided accountability and when pressed sent the dodgy cut & paste inclement weather template excuse.. Do not waste your time and money on these corporate shysters