Best St. George Bank Home Loans

Outsourcing vital customer service is not worth it – If without the sincere assistance of a branch staff member, the out-sourced mortgage team of St George Bank would not even worth the one star rating.… Read more

A simple process of discharging a home loan took a whole month! During which we had been on the phone 6 times every time talking to a different mortgage team member. Most of the time were wasted on being put on hold, explaining the problems repeatedly and fixing the silly mistakes they made on their end! No one seemed to know what's happening and what each others were doing. Even the staff members at the branch were puzzled by the mistakes they made. A typical example of how outsourcing vital service to inefficient and incapable team members has been damaging the reputation of St George Bank.