Best Mazda Midsize / Medium SUVs

I am extremely disappointed with both Mazda Australia and Mazda Melville Service. After several months of follow-ups, stress, delays, and absolutely… Read more

no accountability, the only thing I received was a repair invoice for over AUD $26,000 — for a car that is worth around AUD $20,000.

This is beyond unreasonable.

Mazda Melville Service keeps saying they are “just a franchise business” and take no real responsibility. Mazda Australia also refuses to help and simply says it is not their problem. The customer is left completely abandoned between the dealer and the manufacturer.

The most frustrating part is the complete lack of after-sales support. Once they sell the car, it feels like nobody cares anymore. No ownership, no proper customer care, and no willingness to resolve serious issues fairly.

I strongly encourage anyone considering buying a Mazda in Australia to first read the large number of customer complaints and consumer reviews online before making a decision.

My experience with Mazda has been one of the worst customer service experiences I have ever had in Australia.

Owned for 5 months, and 10,000 kms. So far the Service was amazing from Cranbourne Mazda and the Car is amazing to drive. I drive mainly open road \… Read more

highway and the CX-60 is easy to drive . Just as easy around Melbourne city. I'm getting mid 7Ltrs per 100Kms (7.6) and getting better as the car wears in. Has an amazing interior, and the sound system has depth and quality. This really does deserve the Zoom Zoom