We bought a 2013 Mazda cx-5, 6-speed manual back in 2017. It was a one-owner car before we bought it, they having purchased it brand new.
Prior to purchasing, we had test-driven a Kia, Rav4, Hyundai Tuscon, and a Mitsubishi. While I don't have anything particularly bad to say about those cars, once I jumped into the Mazda, I felt comfortable, safe, and didn't want to get out. It's now 2021, we still have the car. No issues have presented themselves thus far. I still feel safe in it. It has so much space in it for our family, for holidays and ro...

I was very pleased with my new Mazda CX-5 - a great car..... until the $500 key fob fell apart. I haven’t dropped it or damaged it so I went back to the Mazda dealer and they told me (after 3 visits, emails and phone calls) it was a Mazda Australia warranty issue.

Mazda Australia declined the claim - in my view the warranty is worthless.....which was one of my main criteria in buying the car.

I now find the ACCC took Mazda Australia to court for “unconscionable conduct and false and misleading statements.”

We love this car and use it with two kids and two adults. We have the 2.5 litre petrol AWD maxx sport. Two baby seats fitted plus a factory tow bar and after market roof racks. Had family trips , I regularly tow a small boat, been to the snow, out west on road trips, commuting etc. always serviced - we have no major issues. We have replaced things like brake pads, tyres etc but nothing major.

The CX-5 is used for mainly commuting as well as the occasional long drive.

With the leather seats (cool / heated at the front), LED lighting inside and out, HUD, bose sound system and safety features paired with a petrol turbo it really feels like a premium SUV. It is a great car to drive with its 6 speed auto.

Boot space is a little smaller compared to other SUVs but it is also easier to park.

Car is serviced in line with recommended timing / distance and is reasonably priced (though not capped).

The car has good performance, it's economical and comfortable to run...

But:

In the manual gearbox - The first gear is to short for a smooth ride, becoming a bit jerky if using low revs...

Head rest of the front are too much leaning forward becoming very uncomfortable in long rides, causing back pain at times ...

This car is used now for shopping or visiting family or church events. Last year I would have used it almost daily; this year, because of corona virus, Probably once a week. This car is serviced whenever the reminder comes up on the dashboard. I expect that the GPS in a top-of-the-range model would last much more than seven years. Mazda Australia was plainly not interested!!!!!!!!!!!!!!!!

This car is great for both my wife and I with one little fella 1 year old. Perfect size to fit a car seat in and a pram and some shopping in the back.
Should be big enough for two kids and two car seats but I would say definitely not 3 - well at least not 3 in car seats anyway. It is small enough that it is easy to park and get around town but big enough that I feel that it is safe and would protect my wife and boy in the event of a crash.
Seems to have all the electronics and nice features but without having to pay so much extra! My first Mazd...

VARUN failed to help. Maps don't update even with valid subscription. POOR customer service, expect me to pay because he dragged his feet and didn't get it done in time

I treated myself to my first brand new car and chose the new CX5 maxx sport in Deep Crystal Blue
it is a beautiful car with loads of useful features including call controls and cruise control on the steering wheel. Fully integrates your mobile phone to make everything seamless and easy.
Very user friendly, intuitive design and extremely comfortable to drive.
Senors ensure that parking and safety is easy and the design means no blind spots. Sound system is excellent and the split air conditioning controls mean the driver is always comfortable.
I love my new Mazda. Zoom zoom!!!

Purchased the cx5 akera and every little feature in this car is great, the safety pack has everything we need to feel even safer in the car, and the leather interior and sunroof give it a luxury feel. The push button handbrake is also great for saving space.

Had this car for 7 years, bought it as a demo model. About to trade it in for something bigger but thought it was about time I gave it a review.
Looking at new cars now has made us realize just how many features this Mazda has, and how great of a car it’s been. I can’t ever own something without heated leather seats now, the Mazda has spoilt us. It hasn’t missed a beat in the whole 7 years and has been a pleasure to drive. Mazda has actually been brilliant to deal with for servicing too, a far cry from the debacle that is Ford!
Overall, a good looking, reliable, comfortable and classy car.

I have a Mazda CX5 2016 model car has always been serviced at a Mazda dealership. Car goes exceptionally well only problem I have with it is a design fault. The i-stop function should have been an option not something that is engaged every time you turn it on. Being a Diesel engine it must cause excessive use on the starter motor. Even with the i-stop off my car tries to turn off when I stop then starts up straight away. This is the only thing that would stop me from looking at another car where this function is not optional.

My Mazda CX5 tyres lasted 29000klms. Woeful really. Very easy driving and rotated and aligned regularly. If you are buying a CX5 with Yokohama Geolanders fitted, then best to budget an extra $400 per year for tyre replacement. This is a 2017 2.5 litre petrol AWD with auto, purchased new.
The Yokohamas were absolutely had it at replacement. Replaced with Pirelli Verdes.

I'm happy with the appearance and price but not happy with the service and performance quality.

I purchased this car on April 2020
The main reason why I chose this car is I owned Mazda Tribute 2003 which is very old but working very fine till recently so I had brand trust on Mazda.
For CX-5, at the first time, I was fascinated by the appearance. Yes, it looks really fancy like expensive car. I love it.
The price is also reasonable compared to other similar cars from different brands.
If you're a female driver, you will love the light handle. I...

I bought Mazda CX5 (Akira) in 2018 . Since I bought suffering from bad air-conditioning. Despite of reporting thus they were keep saying it is up to the standard. But it is not compare with other car.
Two years old car 30k on the odometer having paint problem. In front of the car there are lot of places paint came off. Looks like chipping. Chipping can't be all over the places. My thinking is quality of paint. Very bad.

Best car I ever had. Value of money. 7 litres urban. All sensor working great. Comfortable ride. 5 years warranty, 4 yrs free service. High quality material , feel luxurious. Best in this segment

I have now owned my Mazda CX-5 touring Diesel for over 2 years now. It is a fantastic car, comfortable seats, great fuel economy about 7 liters per hundred KM including city driving. Have taken this on long trips. The care handles really well and has plenty of power going up hills. Boot space is good and I can easily put the seats down for more space.

Only thing negative is the navigation system. No touch screen, not at all intuitive,voice recognition is limited, and the tutorial is next to useless. I find I am now using google on my m...

I recently purchased a 2015 CX-5 Akera AWD and am loving it so far. It feels safe, sturdy and is very smooth and nice to drive. I thought it would feel too big since I'm used to sedans, but it really doesn't and I can still see a lot. It has loads of features I wasn't fussed about, but now driving it, I actually really like the parking sensors and camera, as well as the blind spot monitoring. I have an old narrow blue stone alleyway to enter through to my apartment carpark and it's acrobatic at the best of times to get in and out, so with a lar...

Had a Toyota Camry for 17 years. Never one issue, no rust, nothing broke, only needed normal services. Upgrade to a brand new Mazda CX-5. So many problems. Aside from services not done properly, needing to be returned to get redone; Rust in roof when under warranty but Mazda refuse to accept responsibility saying a stone chip caused it, even though there is no stone chip, a smash repairer confirmed there was no stone chip and Mazda did not see the car in flesh, just looked a a photo taken of a mobile phone. Then the fan for air con/air ma...

I am a fan of CX-5 before I meet below so sad story with Mazda in Australia.
I have a CX-5 2012 in my country and it almost never have issue since 2013 to Oct, 2019.
I arrived at Melb in Oct, 2019 and with no think I buy CX-5 cause I trust the product and Mazda. But below sad experience really make me sick and I will sell my CX-5 and buy a new car in other brand.

Sick experience with Mazda AU, and Penfold Burwood Dealer:
I buy a brand new CX-5 Akera, 2.5L Turbo Petrol in Nov, 2019, the engine has issue after 4 days around 30KM drive. Mazda ...