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- 5 reviews
- 4 likes
I upgrade from a 2010 Mazda 2 to a top of the range CX-5 Akera in 2018 - a big jump overall in engine, size and standard features and I have almost no regrets. The servicing price is always going to be pricey with a Mazda and would be great if they brought in capped price servicing like other car makers. Now that I have had this vehicle for 4 years I can give a decent review. The upgrade from a small hatch to a "medium" suv was very easy. The engine size is perfect for the vehicle and has no trouble getting to speed. It is designed incredibly w...
Read moreell and you can tell considering how popular the vehicles are when you see them around. One minor concern is the back aircon isn't very forceful so even though I do not currently have children I would be concerned about the force of airflow in the back. Good room for 3 adults in the back regardless. Great boot space. Overall this is a vehicle I plan on having for another 8-10 years. The servicing costs are roughly between $300-$500 dependent on type on service. I waited for Mazda to upgrade their design from the hideous infotainment system that was ingrained in the dash to be the top of the dash and when they finally did that was one of the deciding points on the purchase. The only other issue is that alot of the range in 2018 had apple car play as standard yet the cx-5 did not - and low and behold the year after purchase it was brought in as standard which is frustrating - now if I want to upgrade it is $500 - a significant price which makes you think before upgrading. Overall I will eventually upgrade to this (maybe in another year or two) but I think if you have purchased a vehicle that then has that standard like apple car play brought in a year later it should be a discounted price to upgrade - $250 would be adequate.Purchased in at Mazda Dealers for $46,999.
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- 25 reviews
- 37 likes
I picked up my 2022 Mazda CX5 at the end of March. In June, with 1300 kilometres clocked up, I went out in the morning to drive to an urgent appointment, and I could not start it. Totally dead. I tried both keys, and then I tried to lock it. Dead, I rang Mazda Assist. My fault, (stupid driver, I felt, the way I was spoken to), I must have left the motor on, or the door open, or the light on, or...and the battery is flat. No, sir, to each one. Insistent he was, and would not back off. So then came the laughable 'Madza Assist' - they will call th...
Read moree NRMA and it will be at least 2 and a half hours. No sir, not good enough, I have medical appointments, and the car is brand new. Too bad. That is the wait. I LIVE IN A MAJOR CITY CENTRE - RIGHT IN THE CENTRE, AND IT IS GOING TO BE TWO AND A HALF HOURS. The NRMA arrived, the guy was fantastic. Let me make it clear Mazda, it was not in any way thanks to you, or you giving a damn. More than an hour he investigated - had the book out, all sorts of gauges and finally determined that there was a total internal 'melt down' of the super, duper battery. Then some more negotiating to get the battery replaced under warranty - yep 1300 ks, less than 3 months old, and still a problem. Thank you sir, and off he went more than an hour and a half after arriving. He did advise that I would likely need a full system reset. Did Mazda contact me? No. When I rang Mazda head office, I was advised no one was available to speak to me, and that I had been put on a list for return calls. Nearly a month later and no one from Mazda head office has contacted me. NO ONE. So when I go to finally drive my car, lights and symbols were flashing. I rang Mazda assist, and got the recorded message - press 1 if you are in a dangerous location and press 2 if you are not. So I press 2, and then I get the recorded options again, so I press 2, and I get the recorded options again, and again, and again. There is no cut in mechanism to realise that the option is not working, and finally I hang up. I go through this process over and over for 90 minutes, and finally it works. I ask to speak with a manager and get put through to a line which just rings out. So then comes the questionnaire about Mazda Assist - 250 characters, and then it cuts out. I expressed my anger - as much as 250 characters permits, and hey guess what? I did not hear from Mazda. Nothing. YOU CANNOT RELY ON MADZA TO CARE AT ALL. YOU CANNOT RELY ON MAZDA ASSIST, AND FROM MY EXPERIENCE, YOU CANNOT RELY ON THE 2022 MAZDA CX5. I purchased the all wheel drive so that I can do some road trips, including some remote areas. How can I now do this? The car reliability is questionable, there was no hesitation in blaming me for a 'flat battery' and there is no reassurance that you will get assistance when you need it. You might never get through to Mazda Assist, or you might - in 90 minutes, 4 hours, who knows? And then you have to wait who knows how long for someone to come to assist. NO ONE AT MAZDA HEAD OFFICE GIVES A DAMN. STAY AWAY.Purchased in for $45,000.
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- TransmissionAutomatic
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My partners car Mazda CX-5 2016 KE 11. Regularly serviced by Mazda Penrith, 154,000 klms, 6 months out of warranty. Blown head gasket. Original owner. Will never buy another Mazda. Nil response from Mazda.Paid $48,000. Air bubbles in the videos are exhaust gases pushing thru into coolant, dirty brown coolant is exhaust gas contamination.
Purchased in for $48,000.
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My work car doing over 20k a year. Always perfect no matter the road conditions (80% bitumen/20% outback dirt). Never short on power whatever the circumstances. Highway under 5l/100km, average since bought spot on the 5.7l/100 indicated. Larger alloys on the Akera can be a bit harsh on rougher roads but certainly no worse than my previous Lexus NX (Mazda has all the same nice touches without the higher purchase cost or service fees - besides the NX still rides on the Rav4 platform). Auto braking can be a pain in the neck though as I've had a few false calls... however the auto cruise control matching the car in front and keeping distance is awesome. Will buy again.
Purchased in at Mazda Dealers for $54,000.
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- 2 reviews
We bought a brand new 2020 CX-5 GT, and this clear plastic started cracking almost immediately. The dealership says you won’t cover it on warranty. Was told by mechanic at dealership that it had been happening to cars often.
Purchased at Grand Prix Mazda.
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- 2 reviews
Whilst the product has been good and generally problem free, once it failed Mazda Australia quickly washed their hands of the matter offering zero support, no discussion. Has made no difference that we are 15+ year customers and vehicle has a Mazda only service history.
Purchased in for $45,000.
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- 3 reviews
- 1 like
I have owned this 2019 CX-5 from new, a few months into owning it the drivers side door armrest cracked and caved in where I rest my arm, I waited for weeks for a new one to arrive and it was replaced under warranty, have hardly driven the car in the last 2 years and recently the arm rest cracked and caved in again, contacted the dealer was told they need too take photos and videos to send to Mazda Australia for permission to replace the faulty armrest. The dealer told me they would contact me once they got an answer from Mazda, weeks went by n...
Read moreo one contacted me.. I contacted the dealer and was told Mazda had refused to replace the armrest under warranty, the dealer said it cracked because I put my arm on it this vehicle still has 2 years warranty left) I contact Mazda Australia who said they don't deal with their customers and that I had to contact the dealer again to ask for a review on the decision.This CX-5 l bought new is the top of the range, they charge top dollar and use cheap plastic all over the car, this is my first and last Mazda, The warranty they offer is worthless ...beware.- Build Quality
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- 3 reviews
- 1 like
Beware Mazda do not honor the warranty you receive when you buy a new vehicle from them, they pick and choose what they want to cover note: don't rest your arm on the arm rest because if it cracks and caves in they will not replace it under warranty, truly poor quality cheap plastics used. High priced vehicle with sub standard quality in various areas of this vehicle, they ignore you hoping you and the problem go away. Well I will be going away....I won't buy another Mazda ever !
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- 38 reviews
- 25 likes
It's Safety Features Make it Dangerous to Drive
An honest review of my CX 5 Maxx.
iStop - doesn't really work. When it's on, the car is too slow off the line. Will lead to an accident. When you need power to accelerate, iStop either won't allow it or greatly delays it.
Radar Cruise Control - will see you doing 50km in an 80km zone (even when you change the distance in settings). This is dangerous as other vehicles don't expect you to be driving so slow in an 80km zone.
When radar cruise control is on and you're at a set of lights, your car won't drive. Won't even rev the engine until th...
Read moree cars in front are a fair distance away from you. It's like your car is dead, whilst the car behind you beeps their horn at you. All you can do is wait. Lane Assistance - if you try and drive around a pot hole the car thinks you're going to crash and pulls on the steading wheel and tries to counter your steering.- Noise Level
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Find out how Mazda CX-5 compares to other Midsize / Medium SUVs
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- 6 reviews
- 4 likes
My CX 5 was sold to me as a 2020 model but the salesman at Ringwood did not let me know that a slightly updated model was due not long after my purchase - no doubt an honest mistake. The finish both inside and out is excellent. However the dashboard is poorly designed with controls for the heating/cooling very low and poorly arranged. The mapping display console juts out of the dash and looks like an after thought. While the car has many worthwhile safety features, I find visibility is poor, the rear windows, side and rear to be quite small, ...
Read moreespecially compared to the Subaru Forester or Rav 4. Like many cars the claimed economy is nowhere near actual usage, and poorer than a Forester. However, with all the built in safety features, plus a very good finish, it was a a pretty satisfactory purchase.Purchased in for $37,000.
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- 2 reviews
- 1 like
For context, my previous car was a 2012 VW Golf GTD (diesel) which is a pretty tough act to follow. Firstly, as nice a build quality as the 2012 CX-5 MAXX Sport diesel may be compared to other Japanese and Korean cars, do not expect German quality. The interior metal rails and fixings have light surface corrosion and the plastic trims do not age quite as gracefully either. The Bluetooth is hopelessly laggy and you can expect a 1-2 second delay between the phone and car speakers - I've resigned myself to using a good old fashioned aux cable. The...
Read more seats are quite firm on the posterior for any drives longer than 1.5hrs and the angled headrest is dreadfully annoying, poking into the back of the front occupants' heads. The i-stop automatic engine shutoff system seems to be more of a frustrating novelty than a benefit and I'd highly question the amount of fuel savings it offers the daily commuter. The auto transmission is occasionally clunky and the leather trim on the steering wheel wasn't made to last (unless the previous owner was a particularly strong white-knuckler) and of course, as you've hopefully heard by now, the engine recall for the diesel model was certainly an inconvenience for those who had to go through it. Okay, now that I've had my belly-ache, time for the positives. That diesel engine! Fuel efficient, even in comparison to a diesel sedan or hatch of half its grunt, and a surprising amount of power off the mark too. While my CX-5 is an auto, I can only imagine how much fun the manual variant must be. The 4WD is great (although bear in mind this is my first 4WD so it's my only reference point) and the car feels very sturdy and at-home in a light off-road setting, confidently tackling steep hills, small boulders and a grassy embankment or two. Towing is a breeze and it feels that much safer than a sedan over rougher terrain with a trailer. While not all of the CX-5's parts are up to par quality-wise, it still has a reasonable quality feel. The door gives you that satisfying 'thud' when you close it and there's no rattling or buzzing from poorly-fitting plastics to speak of. The interior design is sporty enough, albeit lagging hopelessly behind the styling of the European car market, but it's the design of the rear seats' fold-down that wins the day. Surprisingly large amounts of space, except for that frustrating "roller blind" bar that cuts straight across the boot. Looks are a very subjective topic but the exterior certainly still holds its own in 2021, maintaining the aggressive, angular European styling that most modern cars are going for.Purchased in for $16,000.
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- 4 reviews
- 1 like
Recently had my car driven into a pole by family member and needed to get another car quickly as insurance only paid for several days. I looked for a used crv but could not find one at the time.
Bought a 2016 Mazda CX5. The car is quite good but has this istop feature that I cannot turn off most of the time and the icon flashes all the time., very distracting. Pretty happy other than that, (except that I brought a dark blue one and it gets extremely hot) just was quite attached to the old white car.
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- 10 reviews
- 3 likes
Stylish car with all safety features
Purchased the KF 2.0 Petrol 2020 Maxx Sport for $34k brand new. Love the style and had a baby on the way and need to fit a pram and groceries and needed it to be auto for city driving. Tight streets were no issues for turning radius and loved all the push button start. Inbuilt reverse camera was helpful when reversing into shopping centers. This car came with a full size spare tyre in the boot and traditional 6 speed auto gearbox. I did my research on comparative cars on the same price but they all had CVT which I avoided. This car is use...
Read mored on a daily basis, I was not sure of the 2.0L aspirated engine but it kept up with all the cars on the road after a few test drive at the dealers and was sold on it. Only downside is the inbuilt map sat nav is lacking in refinement better to use your mobile phone for navigation around town and connect that to the inbuilt carplay. Also sometimes if the front camera picks up something funny on the screen the car will AUTO brake for you which is sometimes annoying or if you carry a bike rack at the back and you are reversing the bike will be in the way of the auto sensor and the car will again auto brake stopping you from reversing. Fuel usage is what I expected nothing great but I get around 8.8L / 100km on the auto car around town full take gets me 550km to the tank. I love the auto brake hold which I use alot around town as you don't have to keep pressure on the brakes waiting at the lights but make sure you turn off your Auto / START / STOP as I heard it doesn't do your alternator any good for long term but the trade off is a little bit of fuel and keeps your aircon running during hot summer days. Normally the compressor turns off and the fan still running when you use that featurePurchased in at Mazda Dealers for $34,810.
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The reviewer stated that an incentive was offered for this review
- 21 reviews
- 15 likes
Two vehicle couple (other vehicle is VW Touareg), we have owned this vehicle since new in 2015. Great car, smooth, gutsy, good road manners, reliable, diesel engine is economical (consistently 6/100 on country trip, 8/100 around town), good technology (but not as good as VW Touarag, our other car), roomy (friends late model Rav4 is much bigger inside) reliable, great Bose sound system, cheap to run. Only criticisms are noticeable road noise on open road and terrible headlights (like most Japanese cars).
Purchased in for $52,000.
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- 2 reviews
Perfect sml-med Diesel SUV. Heaps of power, very economical.
This is my daily drive, 100km each way mostly freeway. This car is not too small when travelling around Semis, has heaps of power, economical, fully optioned and no issues.
Purchased in for $52,000.
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Questions & Answers
Is cx5 diesel good vehicle 2012 model?
Fuel economy?
Maintenance wise?
Any issues with the car in general 2012 model owners kindly let me know
I am currently owning a camry and want to upgrade to a mid size suv for my family, appreciate honest opinions
Does the mazda cx5 KE.I have a timing belt or chain
What does CX-5K mean.
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Details
Mazda CX-5 KF Maxx FWD, 2.0L Petrol, Manual (2017-2022)No reviews yet | ||||
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Category | Midsize / Medium SUVs | Midsize / Medium SUVs | Midsize / Medium SUVs | Midsize / Medium SUVs |
Starting Price | $32,990.00 | $34,990.00 | $37,990.00 | $37,240.00 |
Transmission | Manual | Automatic | Automatic | |
Drive Type | Front Wheel Drive (FWD) | Front Wheel Drive (FWD) | All Wheel Drive (AWD) | Front Wheel Drive (FWD) |
Fuel Type | Petrol | Petrol | Petrol | Petrol |
Wheels | 17" Steel | 17" Steel | 17" Steel | 17" Alloy |
ANCAP Safety Rating | 5 Stars | 5 Stars | 5 Stars | 5 Stars |
Fuel Consumption | 6.9 L/100km | 6.9 L/100km | 7.4 L/100km | 6.9 L/100km |
Fuel Tank Capacity | 56 L | 56 L | 58 L | 56 L |
Engine | 4 Cylinder 2.0L | 4 Cylinder 2.0L | 4 Cylinder 2.5 L | 4 Cylinder 2.0L |
Max Power | 115kW @ 6000rpm | 115kW @ 6000rpm | 140kW @ 6000rpm | 115kW @ 6000rpm |
Max Torque | 200Nm @ 4000rpm | 200Nm @ 4000rpm | 252Nm @ 4000rpm | 200Nm @ 4000rpm |
Country of Manufacture | Japan | Japan | Japan | Japan |
Maximum Towing Capacity (braked) | 1,800 kg | 1,800 kg | 1,800 kg | 1,800 kg |
Maximum Towing Capacity (unbraked) | 750 kg | 750 kg | 750 kg | 750 kg |
Manufacturer Warranty | 5 year(s) | 5 year(s) | 5 year(s) | 5 year(s) |
Dimensions | ||||
Ground Clearance | 193 mm | 193 mm | 193 mm | 193 mm |
Release date |
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In case you were not convinced, here is a post script. Yesterday I received an email and a voice message from Mazda about my 'flat battery'. The voice message advised that I should call Mazda and gave...
Read more their 1800 number - but sir that is what I did on 15 June. Called that number and was advised they send an email for someone to contact me, and here you are doing that on 11 July. Oh, and sir, when I picked up my car at the end of March, I rang that number with an urgent query. No one has called me back yet for that one. And sir, I DID NOT HAVE A FLAT BATTERY. There was an internal melt down and collapse of the battery and subsequently the entire electrics system for the car. Your disregard and disrespect is staggering. Oh, and sir, the local dealership, and the dealership who sold me the car cannot provide the diagnostic findings, because what you call 'Mazda Assist' - not a term I will ever use again - managed the issue. You, sir, already have all the information. Also as I understand it, dealerships are not able to contact you, Mazda, either. The rep for this area was contacted, and he too, has not responded. FOLKS STAY AWAY