My first SUV, and I've never felt happier or safer
We bought a 2013 Mazda cx-5, 6-speed manual back in 2017. It was a one-owner car before we bought it, they having purchased it brand new.
Prior to purchasing, we had test-driven a Kia, Rav4, Hyundai Tuscon, and a Mitsubishi. While I don't have anything particularly bad to say about those cars, once I jumped into the Mazda, I felt comfortable, safe, and didn't want to get out. It's now 2021, we still have the car. No issues have presented themselves thus far. I still feel safe in it. It has so much space in it for our family, for holidays and ro...
Purchased in November 2017 for $19,000.00.
Great car shame about the warranty and Mazda Australia
I was very pleased with my new Mazda CX-5 - a great car..... until the $500 key fob fell apart. I haven’t dropped it or damaged it so I went back to the Mazda dealer and they told me (after 3 visits, emails and phone calls) it was a Mazda Australia warranty issue.
Mazda Australia declined the claim - in my view the warranty is worthless.....which was one of my main criteria in buying the car.
I now find the ACCC took Mazda Australia to court for “unconscionable conduct and false and misleading statements.”
Purchased in May 2020 for $50,000.00.
We love this car and use it with two kids and two adults. We have the 2.5 litre petrol AWD maxx sport. Two baby seats fitted plus a factory tow bar and after market roof racks. Had family trips , I regularly tow a small boat, been to the snow, out west on road trips, commuting etc. always serviced - we have no major issues. We have replaced things like brake pads, tyres etc but nothing major.
Purchased in December 2013 at Artarmon mazda for $37,000.00.
Definitely a drivers SUV!
The CX-5 is used for mainly commuting as well as the occasional long drive.
With the leather seats (cool / heated at the front), LED lighting inside and out, HUD, bose sound system and safety features paired with a petrol turbo it really feels like a premium SUV. It is a great car to drive with its 6 speed auto.
Boot space is a little smaller compared to other SUVs but it is also easier to park.
Car is serviced in line with recommended timing / distance and is reasonably priced (though not capped).
Good performance, good quality, disappointing manual gearbox...
The car has good performance, it's economical and comfortable to run...
In the manual gearbox - The first gear is to short for a smooth ride, becoming a bit jerky if using low revs...
Head rest of the front are too much leaning forward becoming very uncomfortable in long rides, causing back pain at times ...
Purchased in August 2016 for $26,500.00.
This car is used now for shopping or visiting family or church events. Last year I would have used it almost daily; this year, because of corona virus, Probably once a week. This car is serviced whenever the reminder comes up on the dashboard. I expect that the GPS in a top-of-the-range model would last much more than seven years. Mazda Australia was plainly not interested!!!!!!!!!!!!!!!!
Purchased in February 2017 at Pickles Auctions for $34,700.00.
Great little car for those with small families and appreciate the little extras
This car is great for both my wife and I with one little fella 1 year old. Perfect size to fit a car seat in and a pram and some shopping in the back.
Should be big enough for two kids and two car seats but I would say definitely not 3 - well at least not 3 in car seats anyway. It is small enough that it is easy to park and get around town but big enough that I feel that it is safe and would protect my wife and boy in the event of a crash.
Seems to have all the electronics and nice features but without having to pay so much extra! My first Mazd...
Purchased in September 2017.
POOR CUSTOMER SERVICE
VARUN failed to help. Maps don't update even with valid subscription. POOR customer service, expect me to pay because he dragged his feet and didn't get it done in time
Purchased in July 2017.
- CX-5 KF Maxx Sport (2017-2021)
- Verified purchase
Beautiful, value for money car!
I treated myself to my first brand new car and chose the new CX5 maxx sport in Deep Crystal Blue
it is a beautiful car with loads of useful features including call controls and cruise control on the steering wheel. Fully integrates your mobile phone to make everything seamless and easy.
Very user friendly, intuitive design and extremely comfortable to drive.
Senors ensure that parking and safety is easy and the design means no blind spots. Sound system is excellent and the split air conditioning controls mean the driver is always comfortable.
I love my new Mazda. Zoom zoom!!!
Purchased in June 2020 at Mazda Dealers for $37,000.00.
Purchased the cx5 akera and every little feature in this car is great, the safety pack has everything we need to feel even safer in the car, and the leather interior and sunroof give it a luxury feel. The push button handbrake is also great for saving space.
Purchased in June 2020 at Dealer for $22,990.00.
Best car we’ve ever had!
Had this car for 7 years, bought it as a demo model. About to trade it in for something bigger but thought it was about time I gave it a review.
Looking at new cars now has made us realize just how many features this Mazda has, and how great of a car it’s been. I can’t ever own something without heated leather seats now, the Mazda has spoilt us. It hasn’t missed a beat in the whole 7 years and has been a pleasure to drive. Mazda has actually been brilliant to deal with for servicing too, a far cry from the debacle that is Ford!
Overall, a good looking, reliable, comfortable and classy car.
Purchased in May 2013 for $45,000.00.
Great Car only 1 fault.
I have a Mazda CX5 2016 model car has always been serviced at a Mazda dealership. Car goes exceptionally well only problem I have with it is a design fault. The i-stop function should have been an option not something that is engaged every time you turn it on. Being a Diesel engine it must cause excessive use on the starter motor. Even with the i-stop off my car tries to turn off when I stop then starts up straight away. This is the only thing that would stop me from looking at another car where this function is not optional.
Purchased in November 2019.
My Mazda CX5 tyres lasted 29000klms. Woeful really. Very easy driving and rotated and aligned regularly. If you are buying a CX5 with Yokohama Geolanders fitted, then best to budget an extra $400 per year for tyre replacement. This is a 2017 2.5 litre petrol AWD with auto, purchased new.
The Yokohamas were absolutely had it at replacement. Replaced with Pirelli Verdes.
Purchased in January 2017.
very disappointing except the design
I'm happy with the appearance and price but not happy with the service and performance quality.
I purchased this car on April 2020
The main reason why I chose this car is I owned Mazda Tribute 2003 which is very old but working very fine till recently so I had brand trust on Mazda.
For CX-5, at the first time, I was fascinated by the appearance. Yes, it looks really fancy like expensive car. I love it.
The price is also reasonable compared to other similar cars from different brands.
If you're a female driver, you will love the light handle. I...
Purchased in March 2020 at Mazda Dealers for $36,900.00.
This car air-conditioning is not good and bad paint of the body is very bad.
I bought Mazda CX5 (Akira) in 2018 . Since I bought suffering from bad air-conditioning. Despite of reporting thus they were keep saying it is up to the standard. But it is not compare with other car.
Two years old car 30k on the odometer having paint problem. In front of the car there are lot of places paint came off. Looks like chipping. Chipping can't be all over the places. My thinking is quality of paint. Very bad.
Purchased in May 2018 at Penrith mazda for $43,500.00.
Best car I ever had. Value of money. 7 litres urban. All sensor working great. Comfortable ride. 5 years warranty, 4 yrs free service. High quality material , feel luxurious. Best in this segment
Purchased in December 2018 for $35,000.00.
Fantastic car, navigation system is poor
I have now owned my Mazda CX-5 touring Diesel for over 2 years now. It is a fantastic car, comfortable seats, great fuel economy about 7 liters per hundred KM including city driving. Have taken this on long trips. The care handles really well and has plenty of power going up hills. Boot space is good and I can easily put the seats down for more space.
Only thing negative is the navigation system. No touch screen, not at all intuitive,voice recognition is limited, and the tutorial is next to useless. I find I am now using google on my m...obile instead which is so easy to use and updates for traffic. I only use the Mazda car navigation when I need satellite navigation. Mazda wake up and let your system integrate with Google play, your navigation system is poor.
Purchased in December 2017 for $43,000.00.
Feels sturdy and safe and a breeze to drive
I recently purchased a 2015 CX-5 Akera AWD and am loving it so far. It feels safe, sturdy and is very smooth and nice to drive. I thought it would feel too big since I'm used to sedans, but it really doesn't and I can still see a lot. It has loads of features I wasn't fussed about, but now driving it, I actually really like the parking sensors and camera, as well as the blind spot monitoring. I have an old narrow blue stone alleyway to enter through to my apartment carpark and it's acrobatic at the best of times to get in and out, so with a lar...ger car than before, the sensors have been much appreciated. I hope the powered electrics last a long time, as I have always been wary of everything being powered and not manual due to the inability to use a window for instance if the power goes, but it is very convenient and Mazda have a good history.
Purchased in January 2020 for $28,496.00.
Never buy a Mazda!!!
Had a Toyota Camry for 17 years. Never one issue, no rust, nothing broke, only needed normal services. Upgrade to a brand new Mazda CX-5. So many problems. Aside from services not done properly, needing to be returned to get redone; Rust in roof when under warranty but Mazda refuse to accept responsibility saying a stone chip caused it, even though there is no stone chip, a smash repairer confirmed there was no stone chip and Mazda did not see the car in flesh, just looked a a photo taken of a mobile phone. Then the fan for air con/air ma...king a ratty noise, but just out of warranty so we are forced to pay for new one; and the latest, my mobile phone will not work properly on the Hands Free/Bluetooth entertainement system. Worked fine for a year, then suddenly not working. Reason according to Mazda, as it worked fine before, a new software upgrade on phone has caused it to stop working with the old software in car. Cannot upgrade car software, so cannot use handsfree/infotainment system other than the radio. Pay over $35000 for a car that is having issues only weeks out of warranty. Never will I buy a Mazda again!!!!
Purchased in June 2014 at Mazda Dealers for $36,000.00.
My real experience with Mazda Australia and Penfold Burwood after getting my CX-5 - 4 days with engine issue
I am a fan of CX-5 before I meet below so sad story with Mazda in Australia.
I have a CX-5 2012 in my country and it almost never have issue since 2013 to Oct, 2019.
I arrived at Melb in Oct, 2019 and with no think I buy CX-5 cause I trust the product and Mazda. But below sad experience really make me sick and I will sell my CX-5 and buy a new car in other brand.
Sick experience with Mazda AU, and Penfold Burwood Dealer:
I buy a brand new CX-5 Akera, 2.5L Turbo Petrol in Nov, 2019, the engine has issue after 4 days around 30KM drive. Mazda ...
Purchased in November 2019 for $49,950.00.
Questions & Answers
I have a Mazda CX 5 but when dash would not shut down, I couldn't lock the car. A free igbnition battery replacement didn't solve the problem and I had to order a new Selection Lever Part No MZB45-46-100D at a cost of $1160 fitted. Apparently as I was told by a service person at local Mazda dealership, the previous model would have fixed this problem by exchanging a simple microswitch, which is integrated into a more substantial part into the pre 2016 model. Can this be true? Do I have any redress with Mazda...or do we just give up on such seeming examples of design idiocy and apparent money making from we poor consumers? Gary Sydney Australia
Any one heard about auto transmission failure in CX-5 AWD GT model 2015?
2020 Mazda CX-5 Akera. Tailgate will not open if iStop stopped the engine before turning the ignition off.
Is anyone else experiencing this
|Category||Midsize / Medium SUVs||Midsize / Medium SUVs||Midsize / Medium SUVs||Midsize / Medium SUVs|
|Drive Type||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||All Wheel Drive (AWD)||Front Wheel Drive (FWD)|
|Wheels||17" Steel||17" Steel||17" Steel||17" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||6.9 L/100km||6.9 L/100km||7.4 L/100km||6.9 L/100km|
|Fuel Tank Capacity||56 L||56 L||58 L||56 L|
|Engine||4 Cylinder 2.0L||4 Cylinder 2.0L||4 Cylinder 2.5 L||4 Cylinder 2.0L|
|Max Power||115kW @ 6000rpm||115kW @ 6000rpm||140kW @ 6000rpm||115kW @ 6000rpm|
|Max Torque||200Nm @ 4000rpm||200Nm @ 4000rpm||252Nm @ 4000rpm||200Nm @ 4000rpm|
|Country of Manufacture||Japan||Japan||Japan||Japan|
|Ground Clearance||193 mm||193 mm||193 mm||193 mm|
|Maximum Towing Capacity (braked)||1,800 kg||1,800 kg||1,800 kg||1,800 kg|
|Maximum Towing Capacity (unbraked)||750 kg||750 kg||750 kg||750 kg|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
|Release date||Jan 2017||Jan 2017||Jan 2017||Jan 2015|
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.