Best Kreepy Krauly Robotic Pool Cleaners

RX-Tank Tracks failed within 3 years....not great!! I ordered new tracks from the www.kreepykrauly.com.au website for $88 for 2 pieces of rubber… Read more

(seems way over the top, but anyway.....), plus $17.50 postage (again seems expensive for 2 pieces of rubber - maybe Express Post??..............then heard nothing!? Called their number on their website 1800 777255 and they have no idea about my order?? They kept asking me for my company name - I said no, not a company, a private individual who has placed an order on your website and received a confirmation email, and have since heard nothing? Order number #18802. This is not a great customer experience, what am I supposed to do?? Very frustrating experience.