Kreepy Krauly RX-Tank

great the first 18 months, then a nightmare – Same as other people have commented great product for first 18 months. After that just keep replacing parts to try and get it to run. You think you have found the problem because it works fro a week then stops again. Its 3 years old and i have repalced all the fittings. seriously the time i have spent trying to get this to work i may aas well… Read more

vacuum the pool manualy. I just dont undersatnd why when you have such a good design that resources arent put into qulaity control of parts.

Works OK – Purchased this to replace an old diaphragm sucker. This cleaner is much better, good suction and moves around the pool fairly well including walls, easily climbs the sides. Easy to setup and get running. I used the RX-tank in conjunction with a gator pool skimmer and it worked well with that, suction was still very good. Only downside is it gets… Read more

stuck on the corner of my steps frequently. Once stuck, 8/10 times it can't get off without being prodded or drops off when the pump turns off. It did it with the Gator skimmer at a lower suction rate, repositioning of the weight and ensuring the hose is suitable length.

I picked it up on sale having read plenty of reviews prior, still happy with the purchase given the price I paid however I would not have paid the full price given the constant nursing it needs with my steps.

Overall 3.5 stars out of 5, if it didn't get stuck and I could leave it be then it would be higher. I suspect I will have the same issues with similar cleaners however the RX-tank manufacturer states on website it can get out of corners and is designed to get unstuck, same advice given from the supplier. This is not the case with my cleaner.

Great cleaner.... But not for tiled pools – We recently bought a house with a pool and immediately started researching the best set and forget pool cleaner to get. Everywhere, everyone was recommending robots but we knew we would get frustrated with having to put them in and out for every use. We also wanted our pool to look spotless and ready for cleaning every day so felt we would be… Read more

putting robot in and out constantly. So during our research we came across the RX Tank. We were so excited (benefits of both robot and suction cleaner combined and Aussie made!) we ordered one immediately! The Tank did an amazing job on the floors but unfortunately could not climb the walls of our fully tiled pool. We fortunately were able to return it and got ourselves a Vtx-7 instead since it suited our pool type better (the Vtx-7 loves the curved bottom and goes up the tiled walls easily). We are very happy with our Vtx-7 but wish we could have kept the tank as it was just so damn cool! I think it would be great if Kreepy Krauly either keeps working on the design to improve the tanks wall climbing abilities or even added optional extras to assist with wall climbing on slippery surfaces like tile or some fibreglass pools.

RX-Tank: Great at First, Now an Unresponsive Brick – and So Is Customer Support – With regular maintenance, the RX-Tank performed well for just over two years. However, two months ago, it began moving sluggishly, cleaning ineffectively, and frequently stopping altogether—despite no obstructions in the impeller and no changes to the pool system. I attempted to contact Kreepy Krauly support at least six times by phone with no… Read more ·  2

response. After submitting their web form, I finally received an email from "[Name Removed]" requesting more details. I provided all necessary information, including warranty details and the serial number, but have since been completely ignored by both Kreepy Krauly and [Name Removed].

While the RX-Tank initially worked well, its complexity has now rendered it nothing more than an expensive piece of blue plastic sitting unused by my pool.

Good cleaner – Overall a good cleaner that handles leaves extremely well. However, it didn't last 12 months before the first repair needed to be done under warranty. And just out of warranty the issues started. We have pretty much rebuild the whole cleaner's working parts by now by replacing one part after another. So all up, a very good cleaner, but it only lasted as long as the warranty for us. Show details

2 years and Replace – Worked well for near 2 years. Stopped moving. Belts replaced worked for another week, then stopped again. Gears and rotation loose or stripped and have to replace. Had a baracuda in previous place for 12 years and no issue other than standard maintenance. The more moving mechanical parts the more problems. Show details

Great initially but fails over time – We loved the simplicity and price of the RX Tank, and initially it worked really well. Within the first 12 mths they replaced the gearing inside due to it failing. The tracks are constantly loose, even after putting it in the sun often. It works intermittently. It is currently stuck half way up the shallow end wall and hasn’t moved for about… Read more

an hour. Totally disappointed, we have had it about 2 years now No longer recommend this cleaner to friends, too many fails for me

Money poorly spent – Worked well for 8 months then stopped. 3 trips to the repair shop and still an unreliable pool cleaner. Constantly stuck in corners, climbs half way up a wall and stops, stops in middle of pool, rolls on its side frequently. It's easier and less frustrating to manually vacuum the pool. Show details

Rex tank – Worked well for 12months, tracks started to fall off & was told to leave in the sun for a day, that worked well for 2 weeks.took back to service agent was told they replaced something inside. 12months later have been back to service agent twice as kept stopping now has just stopped again after 3 weeks. When worked was a good cleaner.service agent… Read more

has been good couldn’t complain about service. Have had 3 kreepys befor this ne ver really had a problem

Kreepy Krauly RX-Tank issues – Bought the Kreepy Krauly RX-Tank in 2022. Has issues with tracks coming off and pieces falling out like blue circular discs after a week. Took back to place of purchase and they repaired. Worked better after this but never went up walls as suggested by salesperson and frequently had issue in needing tracks put back on and debris clearing out. … Read more

Last week tracks would not even turn and could not see issue so pulled out of pool ready to return to shop. Had another try yesterday and put in pool and forgot to attach halo piece and cleaner is going up walls and has never worked better. Will watch and see if this continues.

At least half the pool is clean – Bought rx-tank Jan 2022. For the first 10mths it was great. Cleaned very thoroughly as our pool accumulates a moderate amount of debris. Unfortunately, it then started having issues. Firstly, started getting stuck in the deep end as it wasn't 'rotating'. Turns out the tread had come loose on the tracks and needed replacing (under warranty). Worked… Read more

well for another few weeks, but now it is getting stuck in the shallow end as it no longer seems to be able to climb the walls and gets stuck again. I will take it back to the pool shop again, but reliability should not be an issue with a pool cleaner after 18mths of use.

After 1 year I thought I had bought a dud cleaner – Having used a Polaris Robot cleaner for 8 years I switched over to the RX Tank as the Polaris Robot had issues collecting very fine dust particles at the bottom of the pool. It worked fine for 10 months and then it gradually got slower and slower until it just stopped this week and would not move at all. The tracks had stretched over time, to… Read more ·  1

the point they did not have enough contact with the drive wheels, so off to the pool shop to discover they wanted $113.00 for 2 new tracks!

I rang Kreepy Krauly ready to do battle for a $850 product only one year old, to my surprise they told me the tracks would be replaced under warranty as the supplier had change the composition of the rubber since I purchased to unit.

Pity the staff at the pool shops that distribute the Kreepy Krauly were not informed that the tracks are under warranty due to the manufacturing issue. I wonder how many people are shelling out over $100 unknowingly.