SheepShaq
SheepShaq

Is it supposed to spin? Like literally, I can place it down on a flat surface and and spin it. Does that mean the battery expanded? or its suppose to be like that?

Glendon J
Glendon J  

I've had the same model as in the 1st pc on to of the page. Just noticed mine has started to expand as well. Not a good sign as it may mean the battery cell has possibly been damaged and become unstable. Would suggest discontinue any further use as further heat will cause more expiation. Call our email the company and look for a replacement as I'm pretty sure they are covered by a12 month warranty. I'll be doing the same.

Marion Blok
Marion Blok

Hi how do I charge the powerbank? I’ve plugged it into an Apple charger for days now and it still hasn’t charged. I’m not sure if I’m doing it right. How do I know I charging ?

Tim I.
Tim I.  

this device will not take apple charger. the power bank has 2x usb-A (big square) and 1x usb-c output (easily mistaken for apple lightning charger) the last plug is the only input plug. the input plug is a micro usb plug (the old android charger) and is the only one that can charge the battery.

you can only charge the device on this input plug

you should have gotten a small charge cable with the power bank. (usb-a to micro usb) when you plug this cable in it will light up the charging lights to let you know its charging.

Shan
Shan  

thank you very much for the info ---i learnt something

Gordon M.
Gordon M.

Please help. When do you know when power is fully charged ?.

lynp
lynp  

When 4 lights are lit on front

Sol
Sol

Bought one the other day and initial thought was good but upon attempting recharge its stopped at third blink light and won’t charge after a day and a half of charging. Is there something one can do to reset or fix this so I can get a full charge?

Ric M.
Ric M.  

Try flattening it by charging a phone etc,,then give another charge. Also check the amps of the wall charger- should be 1.5 to 2amps and 5 volts.It will say somewhere on it.

Sol
Sol  

Managed to get fully charged by using a Samsung wall charger 2amp 5 volt whereas the apple charger I was using was only 1 amp 5 volt, oddly. Still seems to take a few hrs to charge but will cycle a few times and see how it goes. Thanks for the response

Jemmime7887
Jemmime7887

How long does the battery last when in use please

Ric M.
Ric M.  

Theyre "supposed" to charge an average phone with 3.500 mah battery 100%. and be recharged and used about 500 times.Of course it wears down and ones Ive had have been about 50-60% after 2-3 yrs.

Hannah C.
Hannah C.

Can it charge a macbook pro?

Abdul-Shafi M.
Abdul-Shafi M.  

yes

Dhyey P
Dhyey P

How long does it take to charge?

Abdul-Shafi M.
Abdul-Shafi M.  

it takes like around 1 and a half hours

Abdul-Shafi M.
Abdul-Shafi M.  

depending on your phone and how much battery i uses but for an average phone it take s1 and a half hours

Get an answer from our members and ALDI representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.