Appuling 1st time member last time wont be back to watch any orignal movies etc u have to pay extra i dont think do rediculas and most of the remakes are awfull. Wont be back cancel description was a member for 4 hrs so sad. We no who runs this rubish wont be getting anymore of my money
Forced 30 second ads for something I pay money for. I’m Australian with 1/1000th the options Americans have so I don’t use Amazon prime for shopping. I’d happily pay $5 more to achieve the same results with YouTube $25 a month which I already pay to remove these….. silly greedy fellas
Impossible to contact for support. My subscription was cancelled for unknow reason. Unable to contact any one to find out why. Attempted to resubscribe. Charged my debit card but I was unable to login to complete details. Impossible to speak to anyone and support home page was not working. Had to contact bank to cancel charge. This is a repeat of… Read more
my previous experience when I tried to subscribe previously. Seems that I have just joined the long list of other dis satisfied customers
Reviews with attachments
Last night we sit down to watch the next episode of Night Manager and all we get is a black screen. After an hour of switching things off and on Prime started displaying stuff but some time before we could watch our show. Tonight some very faint content displayed but pulsing and no opportunity to watch anything. Back to switching things off and on for another couple of hours.
Customer service has deteriorated. Photo shows I have one account but billed separately twice and I can’t press the end button as it’s locked and I need to contact customer service. Literally just asking about one month credit for double up payment on my account through Amazon and App Store. I spoke to someone who didn’t care, paid overseas call… Read more
centre, I was told all customers are the same, I said I’m sure they don’t all have my problem, didn’t want to raise a ticket or escalate, he told me he has had the training to make all decisions and nothing he can do. I’m only asking to submit a request for a manger, to see if there is something in this rare circumstance that would allow them to credit the one month since he could see I had two accounts. What happened to customer service, it’s a legit double up and the customer service would go a lot further to customer loyalty. I thought Amazon Prime staff would be better, this is the first time I’ve been disappointed in Amazon as a whole and leaves a sours taste on the ecosystem I use.
Not a great selection. The app is not intuitive and very time consuming for me to get to where I want to be. The Resume button often doesn't resume where I left off. I took the 30 days trial but I wouldn't pay. I will see if I have any trouble when I try to cancel ...
- +7
Krypto the runt watch season 1 on prime video with a adult subscription
[Content Removed] streaming service!! Adds through movies – Adds halfway through movies it's a really [Content Removed] streaming service. Do yourself a favour and don't bother subscribing you'll be more than disappointed if you do. If I wanted adds I'd just watch free to air TV
Latest follow-ups
So sick of the Ads Amazon Prime are jamming up every freaking TV show and movie. So many of us are earnestly looking for alternatives. When will Amazon realize that we pay for this service so we don't have to watch Ads! Can't wait to can these guys!
Follow-up · Many years ago I was a high-paying long-time Foxtel subscriber and after countless problems without end I decided to quit Foxtel. They attempted to woo me back with financial offers after 12-years they apparently did not want me talking around the BBQ about Foxtel's bad service, & even had a state manager call. I'd had enough and refused saying I… Read more
The frequency and duration of the newly introduced ads is intolerable. A minute or two of ads at the start of a movie, OK. But deliberately waiting for you to really into the movie/episode then hammering you with 1:30 minutes of ads every 5-10… Read more
minutes?? Well, that’s a low act. Amazon can keep their streaming service.
And with so much previous content that was “included” now requiring an extra subscription as well, Amazon Prime is no longer attractive. Add the mess thay made of “The Rings of Power”, and their management are clearly getting out of their depth with their decisions.
I will continue with Amazon Prime subscription for the shipping discounts and expedited delivery, but the streaming service now has no value to me.
Follow-up · I was asked “what content now costs extra?”. Well all the content that now requires an additional “Acorn” subscription for a start, which is much of the British-based content I am interested in. The truely free content on Amazon Prime is slowly becoming older and of lower quality. I just flicked through the current “included” materials and… Read more
Positive reviews
Amazon Prime – Love my Cricket, so have to switch from Foxtel to Prime. Well, it's a typical streaming service. The picture quality is not that crisp and strong on my 8K TV. I think having Foxtel over 27 years has spoilt me in terms of picture quality and of course the content. But for $10 per month this is just reviewing the service. It's good. I am just annoyed Foxtel lost the rights to ICC T20 World Cup. Show details
Fraud – Joined Amazon prime and cancelled the subscription the next day. Was sent a confirmation email saying that my subscription was cancelled. Two times now they have debited my account. Have sent them two emails in regards to cancelled subscription and screen shots. No reply what so ever
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Tech support Prime video – Had issues today trying to open prime video.I was put through to a couple of different technicians who were very helpful & patient! My phone connection was poor but they persisted & eventually it worked thanks heaps
Negative reviews
Do NOT give your credit card details to Amazon's shysters. Without reading the fine print, I ticked the free delivery option of some rubbishy item I bought from Amazon thinking it was just a promotion to allow them to send their advertising material. Soon however I started being billed for Prime Video. This lowbrow streaming service, which has… Read more
nothing worth watching, is relatively inexpensive and I think they hope you will not notice when they start taking money from your account. I have cancelled it twice already, have received a partial refund both times and now I have just been billed again. I will be going to Consumer Affairs but in the meantime I suggest you read carefully before agreeing to anything from Amazon.
WHAT A RIP OFF. Pay more to take ads off and most movies are still locked. How Sneaky are they to allow you to watch one episode of a TV Series free, then you pay to watch the rest.You're a joke !! WILL NOT BE Wasting my money on you.
What's the point in paying $10 for a scrolling screen of tv shows and movies that require further payment? You might get one episode for free, but mostly they have a yellow ticket attached and so $$$. Dreadful selection of free movies and shows that hasn't changed since the last time I had Prime about two years ago.
Recent reviews
Highest proportion of unsubtitled programs. I’m hearing impaired and require subtitles to follow programs. I can’t be alone in this. They have some good shows but I can’t watch them !!!!!!
DONT NOT START FREE TRAIL!! Honestly this steaming service is beyond a joke. They offer FREE trails but charge you at the end after you have already cancelled and you have no account left. There isn’t a customer service/ support number and if/when you find a number that attached to prime it doesn’t work. There assistance chat is laughable, an… Read more
absolute joke and they should be ashamed. I have no possible way of finding out how I was charged when I canceled/ if I will be charged again as prime says I don’t have an account and I CANT contact anyone!!
Amazon are stealing money from my account that i never authorised. Funny how its impossible to get in touch. So far, you owe me a few months worth of nothing. Thieves
Adds same old 5 ads repetitive nonsense. Long ads before every movie and watching NBA is a joke you miss half the game to add. Worse then regular YouTube. Nothing special on there either
Constant lag, crashes and they had to have paid consultants to identify the most annoying places to out the longest ads. Stay away and sail the high seas if there is something you really want to watch.
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The movies are edited, so you won’t be able to enjoy them as originally intended. I watched a family-friendly movie, and many small details that added fun and depth were removed. It was a big disappointment. I’d recommend going somewhere else to watch movies.
A few months ago I signed up for a free trial .. Cancelled just after. Its still taking $9.99 off me a month Im not using it even if I did i cant doesn't let me . I dont want it wont let me cancel says I dont have any subscriptions , there is no number to call? I honestly don't know if I signed up in Australia or USA . But both accounts have no subscription , money grabbing company. .is there any number to contact?? . Very disappointing
Would give a 0 if it was an option, I no longer have access to my old phone number so even though the app states to ring customer service after 20 mins i was told me too bad and call my bank to dispute charges, regardless of the fact we wanted to continue the subscription, absolutely useless and waste of my time and money calling them. Don't even bother subscribing
Absolutely disgusting. I signed up for "One month Free", then immediately changed my mind and cancelled. Never watched anything on Prime, but discovered my Credit Card had been debited $29.95 but Amazon prime as a "cancellation fee"....even though I never used the service and cancelled literally 3 minutes after joining. Bloody crooks!
Pay for a year upfront, then asked if I want to pay another $2.99 per month to remove ads! WTH the sign up deal said nothing about ads. So I agreed to the extra expense, and what do I get, ADVERTISING!!! There might not be any disruption to the movies I watch, but on the home screen and within searches there is movies and series that are from… Read more
other streaming services offering a free month to watch that movie or series. That is ADVERTISING, I HAVE PAID FOR NO ADVERTISING!!!! Before a movie or in-between episodes of series you get ads for other movies or series. That is ADVERTISING, I HAVE PAID FOR NO ADVERTISING. Guaranteed that I will not be renewing at the end of the year I paid for. One more thing, OMG the emails you receive ADVERTISING Amazon services, once again I paid for no ADVERTISING. In using the phrase from a well known ad in Australia,
"NOT HAPPY JAN"
Amazon’s business practices in Australia are deeply concerning. Customers are effectively pressured into paying for Prime, as non-Prime orders are deprioritised and can take unreasonably long to arrive. Billing practices are also confusing and inconsistent, with Prime and Prime Video charged and presented in ways that make it difficult for… Read more
consumers to clearly understand what they are paying for. These tactics undermine trust and transparency. More broadly, Amazon’s market behaviour continues to damage local Australian businesses that cannot compete with such aggressive strategies.
I pay money for a Prime video Australia subscription but find I have to still pay to watch certain movies or tv shows. I had been watching a series, got half way through the episodes and Prime suddenly decides to charge me for watching the rest of the series. I mean what a lurk, charge people for a subscription then charge them again to watch content. I think this ripoff supposed streaming service needs to go at the first opportunity. Show details
We watched first episode of Fear The Walking Dead and then they want us to pay for the rest of the seasons. Why do I pay a subscription fee and the show then charges even more money? They tease us then charge us more. I don’t understand what the subscription fee is for if we have to pay to watch an individual show Show details
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