American Tourister Air Move 66cm
Verified1 review
I’ve bought AT luggage before and have been very happy previously. However, recently bought this beautiful looking lightweight suitcase, perfect colour and size for my needs. After only the 2nd trip, large crack appeared around one of the wheels. Called the Service Center who informed me that this can‘t be repaired and is also not covered under warrantee. The suitcase is a year old, has been used twice (1x plane, 1x train) and is now unusable. No recourse apparently. Very frustrating and disappointing.
Dear Samsonite team - I emailed that address a week ago and have not received a reply.
Hi Carola, I have confirmed that our team has replied to your initial email with a warranty assessment and we are awaiting your response. Our team will reach out to you again shortly.
Kind regards, Samsonite Australia | American Tourister
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Hi Carol, Please reach out to our team to see if they can assist at: info.australia@samsonite.com.
Kind regards, Samsonite Australia | American Tourister.