Nothing but trouble from day 1.
Had been using an 11 year old PC with upgrades over time, reliable machine and still fires up 100% although well overdue for a new machine so I decided to get into an iMac 27inch.
To give it a try and see if I could get my head around the Apple OS etc I decided to buy a used 2011 model and all being well would buy a new model Mac down the track.
I am glad I didn't buy a new $3000 Mac up front because these things have a zillion issues apparently and all are horrendously expensive to repair mostly due to ridiculous prices on Apple spares.
- Selected Review
Apple, Thank You! Perfect all the way! Apple iMac27
Purchased in July 2011, iMac27
I have been a PC user all my computing life until I came across the iPhone. After using the iPhone for a while it became clear that Apple were ticking all the right boxes in every way. The real deal sealer for me was the unbelievable customer service in store. I had a problem with the iPhone which one of the major Telco's could not fix after a few weeks so I decided to give Apple a call. Everything thing from here on was a breeze! 1 minute into my consultation with the Apple tech and my phone was pretty much re...ady to go after signing some paper work. During a new business start up I was doing my research into new computers and Apple was high on the list. I went over every detail for PC and Mac. This included checking for software compatibility for a Mac to my accountants running only PC, graphic designers using PC and Mac. To cut it down.... Apple came through with flying colours. My next step I contacted Apple to have a chat, I was handed over to a business consultant straight away and they answered every question on the spot. I was even given a reduced price on the quote for our purchase. In store they have a couple of every model computer on show for you to try out all connected to the net. Service in store in great when you consider how many people are in there checking things out. They have a very unique way of dealing with the large number of people in store (school holidays!!!) For me all the above sealed the deal with Apple. Overall product amazing, customer service amazing, after care amazing, knowledge of products by staff and techs amazing, design and ease of use amazing even coming from a PC user, speed and response amazing. The whole Apple process for me so far has been probably the best service I have come across.
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