Not a happy purchaser.
This $850 NZ hob is seriously frustrating. I absolutely hate it! Too many buttons to press to get the desired result to start cooking. If I place a spoon or wipe any overflow from a pot whilst cooking on the hob the element goes off until it cools down. Out comes the instruction sheet directing me to press this, that and the other then I have forgotten what the 1st instruction read by the time I get to the 3rd.. Finally, I give up and start the procedure again using another element. I wish I had purchased a hob with knobs. When the hob is not i...n use and I place a plate or something on it, it dings constantly so I switch it off at the wall. I'm going back to Harvey Norman to see if they will trade it in for a sensible hob with knobs. Two sets of my previous tenants agree.. I have used it now for 5 months.. Read the instructions before buying..
Purchased in June 2018 at Harvey Norman Retail Stores - Appliances for $850.00.
Maintains correct heat really well
The thing I like most about this cooktop is that the thermostat on each element seems very sensitive, so the temperature remains within a narrow band - the element doesn't get too hot before it temporarily switches off or too cold before it switches back on again. This means the food cooks really consistently and doesn't char. With my last cooktop (which admittedly was very old) the temperature range was quite large so the element would get too hot/cold before re-engaging.
What's also great is a 5-year warranty so product support is through th...
Questions & Answers
I . recently moved to a unit which has this cooktop which I find extremely frustrating to use. The two small plates on the right work ok but I can't get the two large plates on the left to work. When I press the corresponding button to turn them on it just turns on timer and doesn't do anything. Pressing the buttons just makes it go around in circles. I end up cooking things in microwave or electric frypan. Do I need to call an electrician? The instruction leaflet is difficult to follow.
All hotplates work on my Ariston. It sounds like the cooktop is faulty.
It is difficult to determine the issue without seeing the cooktop. It would be best to give Arisit Technical Support a call on 1300 762 219 to see if they can recommend a solution or if they think a technician needs to come out to have a look. Due to COVID-19 lockdown restrictions, it might be easier to get in contact via email at email@example.com.
Someone pointed me in the right direction. All good. Thanks.
Get an answer from our members and Ariston representatives
- This cooktop houses 4 cooking zones. This includes two simmer zones on the right, which both have an energy output of 1200 watts, a medium-sized zone on the front left with an output of 2100 watts, and a large zone on the rear left that’s equipped with a 2100-watt output.
- 9 power levels allow you to select the heat setting most suitable for the dish you’re making.
- A front-touch control panel is located on the right of the cooktop, underneath the smaller cooking zones. This makes it less likely that you’ll accidentally graze your hand against a larger pot or saucepan while operating the cooktop.
- A child safety touch control prevents kids from activating the touch control panel.
- Residual heat indicators glow when the heating element of this cooktop is still hot-to-the-touch. This safety precaution means you’re less likely to accidentally become burned.
- This cooktop lacks a steel lip on the cooktop edge. While this contributes to a more streamlined aesthetic, it also means spills aren’t contained, and may more easily splatter onto the floor.
- This Ariston electric cooktop is crafted from chic black ceramic glass.
|Manufacturer Warranty||5 year(s)|
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