Bought a packet of shortbread creams and monte carlo. Opened the shortbread creams and there was actually no cream between the biscuits. Opened the monte carlo and they were as stale as. Reported to Arnott's and sent photos, batch numbers, bar codes and expiry dates as requested by Arnott's. I'm not sure how you send a photo of a stale biscuit.… Read more
Received a $10 gift card which basically replaces the two packets of biscuits, not cool Arnott's for the inconvenience of having to drive to the shops to replace the biscuits and time spent uploading requested information. Obviously my time is worth nothing. Will be finding a new sweet treat for my 97 year old mum.
I recently bought a pack of Arnott Shortbread Cream and was convinced the recipe had changed . The biscuit was crumbly, did not have a buttery taste and tasted too sweet. I was very disappointed with the taste. Not enjoyable to eat at all . Show details
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Arnott's Biscuits, lately, over last 12 months, I have found almost ALL packs, Monti Carlo, AND Scotch Fingers, have been cockroach nibbled! This is absolutely NOT OK!! Local Council Health Department need to be notified. Tried calling the factory, NO answering phones! Show details
Reviews with attachments
Bugs in biscuits – Not buying anything from this company since they started putting insects in their biscuits. Check the nutritional panel before buying you might need a magnifying glass to read it. Your a disgusting organisation you should be sued for not letting consumers know about this. Show details
In-depth reviews
I grew up eating various Arnotts biscuits. I must say they've progressively been getting worse with both size and flavour. What sort of business makes their products worse? I don't eat a lot of biscuits usually, but decided in the last few months to eat the lemon cream biscuits and shortbread cream biscuits from Arnotts. Both of these biscuits… Read more
have shrunk to when I last ate them. Not only have they shrunk, but they do not taste like I remember them either. They're also not sticking together as well as they used to with the biscuits falling apart easily, so they've clearly changed the cream recipe. Shame on Arnotts. You were a quality brand, but not anymore... no way. Even the Tim Tams aren't what they once were. They taste like you're eating sugar now without any chocolate flavour, plus also smaller. C'mon Arnotts, lift your game. Do you seriously think people enjoy eating a more inferior product? ......they aren't exactly cheap either. Also this is happening right across the range. I buy the shapes and apparently it has flavour you can see, but you have to look real hard now whereas previously you could see the seasoning easily. The tiny teddy's also have shrunk. So the business plan must be shrink everything, make it taste worse, and charge more money... yeh that's an excellent strategy isn't it. Those of us that have been around a while know full well you can do much better.
Orange Cream needs a Green Light! – Arnott's creams have been around for so long that each flavour needs protection status.. like a heritage listing perhaps.. the Orange Cream may not be (dunked in) everyone's cup of tea but I am a firm believer it deserves its spot in the pack of assorted creams! I love the difference amongst the assortment. How nice it is to choose three different… Read more
creams to go with a coffee for morning or afternoon tea. For example by having a Monte Carlo with its toffee like jam that coats the cream, followed by a chocolately Delta cream and finishing with a zesty Orange cream makes for an incredibly delightful yet inexpensive treat. In my opinion an assortment of three different arnotts creams is better than a slice of cake for the flavour variation ... It's like having a mini dessert buffet. However without Orange around the variety factor would definitely fade so I really hope that Arnott's see Orange Cream through to its 100th birthday in 2022 and beyond! Maybe the queen can write the Orange Cream a birthday letter even, I'm guessing she would have had even tried one or many before!
Kingstons. Enough Said – Yum! I seriously do not understand how it's possible to make a biscuit that tastes so bloody good. My brain just can't comprehend any of it. The biscuit size is superb, the texture is superb (although I wouldn't complain if they were slightly softer!) and the chocolate-flavoured filling is divine! The next time I have these, I think I'm going to… Read more
try sprinkling them lightly with some sea salt to see if I can kick it up a notch and create more of a "salted caramel" flavour (although these are definitely fine as they are!).
Also, has anyone noticed that Arnott's biscuits actually look just as good inside the pack than they do on the packaging? Take other products from muesli bars to chips to most chain take-away restaurants, for example. I'll allow for a bit of leniency and agree that yes, the products do need to get transported from A to B which isn't always a gentle process, but most of their products look like they've been used as hockey pucks at some point during transportation from the back of the kitchen/factory to the time the customer gets their hands on the squashed and mutant result. Arnott's biscuits are literally the opposite of products like that because the packaging doesn't lie. They look as delicious inside the pack as they do on the outside! Affordable, delicious, wide variety, Australian-made and owned (supporting Australian workers).
Positive reviews
Can't live without – My husband loves the Kingston's & my favourite is the short bread creams. I do not buy any other brand of biscuits. I also buy the Monto Carlo biscuits as well. Show details
Haters gonna hate – But I love the orange slice! Always had them at my grandma's so they bring back beautiful childhood memories. Don't ever take them away Arnott's!
Substitute the orange slice – Now this may be a bit outside the box and a bit left field I know but what about if we get rid of the orange slice and replace with the mint slice ?!??!!... Risky !!! But it might just work and I really think we can turn this around !!! Show reply
Negative reviews
Every thing tastes Like Orange – Every Cream biscuit is this variety pack tastes like orange.... not great if your not into orange flavours on anything..Plus lots more orange biscuits in this pack than the others . Show details
Horrible – Guten free bravo know how to really kill a product. Haven’t bought your biscuits in year hard tasteless you have absolutely destroyed them . I know l ate them as a kid they melted in your mouth now they just leave a bad taste really disgusting how you have ruined this brand Show details
Find out how Arnott's Creams compares to other Flavoured Snacks & Biscuits
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Not the same anymore – I'm 71 and have been eating Arnott biscuits all my life, have never changed brands but my favourites aren't available anymore like Creamy Choclate, and very disappointed with the taste and quality to today's variety, I remember snapping a scotch finger in half no problem, can't do that anymore, improve the quality and variety there are others out there and in this market some good ones. Show details
Recent reviews
Smaller and Tasteless – Same old corporate stunt to cheapen a good product, making it smaller, more costly, and tasteless using lower quality ingredients. Off the shopping list now. Pity cause we're buying imported biscuits now. Show details
Terribly disappointing – I don't often purchase biscuits but thought I'd get some Arnott's cream biscuits for convenience. They were family favourites as a child. How disappointing. They are terrible tasteless cheap rubbish. Shame on Arnott's for disgracing the brand that once produced quality products. Show details
Arnotts Shortbread creams – I purchased some shortbread creams ,a childhood favourite. I was so disappointed with the taste, bland dry waxy and sort of like margarine. Just a waste of money and not at all as they used to be.so very sad. Show details
Yo-yo biscuits - smaller and more expensive – Firstly I didn’t recognise the packet. It was oval instead of rectangle. When I held the packet, they were smaller. Open up packet and they are thinner. It is Disappointing. Show details
Greed is not good! – Arnott's - Just another great iconic company ruined by GREEDY Americans! Just like Cadbury , Arnott's is now a shadow of its former self & specialise in low quality products , but swear black & blue , to us ...the consumers , that they haven't changed the recipe or altered the ingredients. It's an insult to our intelligence & just shows the type… Read more
of beast , we are dealing with! BOYCOTT ALL ARNOTT'S & CADBURY PRODUCTS , untill they change back , to what they once were!
Terrible. No cream inside.. bad bad bad – Arnott's creams are so bad now. They are so small, taste dry and not good. Paper thin amount of cream in the Kingston and Monte Carlo. No more.. I think aldi brand is so much better and before I thought the opposite. Shame on you Woolworths and Coles for selling this crap. Bearly even human grade food. Show details
Arnotts farm break chocolate chip fudge unappetising – Just bit into a farm bake chocolate chip fudge. Tasteless hard in the middle lacking flavour. I intend to take them back to where I purchased them from and ask for a Refund they are that bad Show details
Shortbread Cream - no wore – I've bought our last pack of the shortbread cream. It's obvious that the recipe has changed. Texture and taste are now sadly lacking. I hope it changes back or a competitor makes them the way they used to be. Show details
Find out how Arnott's Creams compares to other Flavoured Snacks & Biscuits
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Tiramisu Shortbread Cream Disaster – Overall assessment: totally disgusting. It's being generous to say that the flavour is remotely reminiscent of coffee; really it's just a bland doughy bitterness. And it doesn't even have that nice light texture of the original biscuit. I can't believe they thought it even remotely passed any kind of flavour test, and would sack the marketing… Read more
team/taste testers that developed and approved this one. Tiramisu may sound like a crowd pleaser, but if you can't execute it well it's just shooting your brand in the foot to release it.
This is just awful. One taste. Then into the bin – The mud cake version of the shortbread creams is just awful. The taste is seriously bad to the extent I spat it out and the packet went into the bin. I'm not a very picky person. Who did the thinking behind this? And who did the taste test? Stick to what you do best and ditch the effort to bring all latest taste fads to your biscuits. It hasnt… Read more
worked and just makes you ordinary - actually, less than ordinary. Turned me off your my favourite shortbread creams.
Arnotts, what are you doing??? – Sadly Arnotts have changed the recipe for the biscuit in the shortbread cream. Its not the soft fluffy crumble biscuit it use to be. Over the years one by one all of their biscuit recipes have changed, and certainly not for the best. Why change a winner Arnotts!! To save a few cents perhaps but unfortunately you have just lost another very disappointed customer. Show details
I think I just bought my last packet – When did Arnott's shrink the Shortbread Creams? I used to love these biscuits. Now, meh. If the company changes the size, shape, flavour, and everything else that is familiar and good about the "old" biscuit, what's the point of continuing to buy them? There is no point. Show details
ripping people off – the thing i am not impressed about it they reduced the amount from 6 to 4 pieces in a packet for the same price you use to buy the original 6 pack disgusting what dont they make enough money not worth the price you pay for Show details
Different ingredients? – Just had a try, not nice at all. The taste of biscuit was not like it usually is. The biscuit part was not like it usually is, also the jam lacked a chewy texture. Have the ingredients changed! Anyway I will give them a miss in future, as will my mum who also commented on them. Show details
Again tough as nuggets! – I am old enough to know and remember what Arnotts Cream biscuits used to taste like and these aren't them. Ever since the Americans bought Arnotts there has been a very fast deterioration in size, flavour, and ingredients anything to save money. The result is such and inferior product that I have stopped buying any Arnotts biscuits. I wrote to the company several times over the years and never had a response so much for customer service.
Always the last in the biscuit barrel – For as long as I've had assorted creams, orange slice has been like the older, fatter and less attractive sibling of the creamy family. It doesn't really have a place these days outside a morning bingo session or Christian camp. There are definitely more worthy cream biscuits that could take it's place.
The Abominable Orange Slice – I must admit to being somewhat intrigued by the provenance of this culinary abomination. My research has revealed that the first Orange Slice was inflicted upon an unsuspecting and, obviously, somewhat culinary ignorant Oz population in 1922. This loathsome product was cunningly featured in a number of Assorted Cream selections during the 1920s… Read more
and early 1930s and sold to decent Oz citizens (aka in Oz folklore as “the first victims”).
The assertion by the purveyors of this vile confection that the Orange Slice is made of two vanilla biscuits and a layer of orange cream, which has a sherbet tang is not, in the least, reassuring for any human with fully functioning taste buds. It is nothing other than a cheap ploy to mesmerise the general public into thinking that they are ingesting a culinary delight which, in fact, has more in common with what is produced from the backside of a dog than that which comes from a chef’s oven.
Rather disappointingly I note that on the 3rd July, 1922, Queensland abolished capital punishment, the first state in Australia to do so. I am unable to think of any more fitting punishment for the creator of this Devil’s food than that which was to be found at the end of a suitable length of rope.
Good – Arnott's Cream biscuits have been a favourite for many years and for good reason. There are many tasty varieties available such as the delicate Shortbread Cream or the chunkier Monte Carlo, although my favourite would be the chocolate Delta creams. The flavours are generally quite nice, although the cream does taste a bit too processed at times.… Read more
This doesn't stop them for being a tasty snack though and they go perfectly with a cup of tea, coffee or a glass of milk. If you have not tried any of Arnott's Creams before, why not buy a packet of Assorted Creams and give all of them a try. Many tasty flavours. Good value for money.
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And I just tasted the kingston biscuit which I used to love when I was young. The biscuit now… Read more