Artiss Lift Recliner Chair
Verified2 reviews
The item was purchased online from Factory buys , New Aim . The chair arrived and was put together for my uncle who suffers from bad hips we thought because of the lift option it would be advantageous for him . Well in the blub about the chair they fail to tell you that to use the foot rest function you are almost put in a full lay back position it cannot be used in the seated position which was useless to my uncle who wanted to be in the seated position to use the footrest .His last chair has this function as did the one before. So we decided to ask to send it back as it was not suitable for him . Well what a joke Factory buys wanted $460 RESTOCKING FEE to send it back the chair was $555 so it's a no brainer we didn't send it back to be totally ript of . So we decided to donate it to our local footy club to raffle of with all the correct information about the chair happy footy club . So buyer beware if you buy online of these bloodsuckers you can't return and hope to get anywhere near what you paid for the item .
Purchased in for $555.
Artiss Reclining Lift Chairs – I bought 2 x Artiss reclining lift chairs on line in the black leather and they are fantastic the only issue I have is that it was rubbing on one side as you recline it out and in and the leather was coming off but I just patched it! Other then that they are perfect chairs!
Dear Elly, Thank you for taking the time to leave us your positive review. We really appreciate you share your experience .We have passed your feedback to our relevant teams for us to look into as we continue to improve our product and service offerings for our customers.
Artiss has a wide range of affordable furniture and we think that you could be equally impressed with our products as well.
We would love for you to check them out. If you wish to do so, please head to our website to discover our products at external link
Thank you once again for your valuable feedback.
Warm regards, Artiss Customer Service Team
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Dear Steve, Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your recent experience and the challenges your uncle faced with the chair's functionality.
Please note that Artiss does not sell directly through Factory Buys individually, and based on the information provided, it seems that this purchase may have been made through a third-party retailer. Many of our retail partners have their own return and refund policies, including restocking fees, which are managed independently of Artiss.
To assist you further and verify whether the product was purchased through an authorised retailer, we kindly ask you to contact us directly via email at info@artiss.com.au with the following details:
Receiver’s full name Shipping address Contact number Order ID Date of purchase Shipping/tracking number A screenshot of the order detail page or invoice
With this information, we can investigate the matter thoroughly and provide the appropriate support or clarification.
We understand your frustration and appreciate you bringing this to our attention. Our goal is always to ensure a positive experience for our customers, and we are here to help in any way we can.
Warm regards, Artiss Customer Service Team