We were looking to purchase a quality sofa which would not only be comfortable, durable and appealing to the eye, we needed a sofa which was module in design to fit up the stairs of our unit, and the Koala sofa met all of the criteria.

The three seater is wonderfully long, the two seater is just as comfortable, and the ottoman is fabulous. I love my couches, the material is soft, the arm rests are not too high and not too low - and I like that they are flat so a glass or mug rests easily on them. The cushions are a great firmness vs softness. I put all of them together on my own with clear and concise instructions - it wasn't the easiest thing in the world with the 3 seater, but it's doable.

Comfortable, easy purchase and delivery process and great customer service.
I am very happy with my purchase of the Koala lounging couch. To start with the delivery staff were very friendly and helpful. The couch came in parts which easily fit in the apartment elevator. It wasn't too tricky to put together on my own either. I was so happy, I have now purchased the Koala Sofabed too.

I ordered this sofa a week ago and the agreed upon date was Friday 16th October 2020. I have just received a phone call on Thursday to be told that I now have to wait 2 weeks. I disposed of my old sofa to make room for the new one earlier today and now I’ll have to sit on the floor for 2 weeks. I haven’t been reimbursed or any kind of consolation

UPDATE : they shipped one from Sydney and it should be with me in Brisbane within 5 business days late as opposed to 2 weeks late. Plus I was gifted $50

The couch cushions are too soft, so you tilt forwards at all times. The fold out design, while convenient, doesn’t work as it’s way too firm as a mattress. I had high expectations as it was so well reviewed, but will unfortunately be returning it as we’ve had two guests stay on it, and both said our normal couch would’ve been more comfortable to sleep on!

Super fast delivery, easy to assemble for 2 people and thoughtfully designed. It's comfortable, big enough for 3 and the colour and fabric look great. Everything valcros down so none of the cushions move and it's easy to clean. The little turtle toy has become our sons favourite night time cuddle buddy! Feels good knowing something as simple as buying a new couch can have a positive environmental impact.

Very comfortable couch. It's deep too. Durable fabric. Great colour. Great length too. Highly recommend the koala couch - they're making some great furniture over there! Do it, just buy it!

koala furniture shop is one of the best sops in Sydney, it has a lot of modern furniture, perfect models. Actually i have bought dining table and chairs and living room from their store , very good price , perfect quality, highly recommended.

The koala sofas are great value for money, the perfect mix of comfort and firmness, easy to assemble, and it was a super quick delivery. We previously had a large L shaped 3 seater lounge and have replaced it with a 2 + 3 seater and ottoman. It has transformed our living room. If I am being super picky my only suggestion would be tweaking the wooden legs to a narrower style but that did not impact my eagerness to purchase

Product is great, fast delivery. However you can't expect one person to carry 5 boxes up to the top level of the apartment. I asked him to help and he said just use your shoulders. I'm no where near as big as him. Driver refused to bring it up and only bought it to the elevator because I basically had to pleded with the driver to help. Pretty poor form

Koala lounge was easy to put to together and arrived in just over an hour of purchasing. Very comfortable and love the grey colour. Use it daily for sitting and sleeping.

I am very happy, bought 3 sofas over xmas break. Last year bought queen mattress, love it. Prompt delivery. It's not too hard to put together. Sofas and mattresses are so comfortable

The couch was delivered quickly and was not hard to assemble . Extremely comfy and so easy to fall asleep on. The style is modern. Would definitely buy from Koala again.

We recently purchased a two seater sofa and three seater sofa with ottoman from Koala. They arrived on the date we requested and we are thrilled with them. I was apprehensive about ordering online without getting to try them before buying. We have no regrets. They are stylish, comfortable, excellent value and they look fabulous in our living room.
I highly recommend this product.

Being a non-mechanically minded person the thought of putting a sofa together filled me with terror! But I did it! It took nearly an hour and watching the videos in slo-mode 4 times but for a woman by herself I think that was a great achievement. The actual sofa is incredibly comfortable, it has wide seats and is long enough to sleep on with lots of room. I am now sold on Koala products after also buying the Queen bed - fast scheduled delivery, quality products and assembly that requires no tools - what more could you ask?

Ordered on Sunday afternoon and arrived the next day. Easy to assemble. Looks and feels amazing. What an awesome experience! Would absolutely buy from koala again, without a doubt. Thank you

Finding a comfortable sofa that suits both my wife and myself has always been difficult - until now. The Koala Sofa. We are now both comfortable, both happy and it looks and feels so good.
So happy with Koala we purchased their pillows - again brilliant! as are the sheets we bought from them.

I’m so impressed with the comfort level of this couch. The seat is firm enough that I don’t get lower back pain from slouching and the back cushions are supportive and a perfect height.
And delivery was immediate!

Thrilled with our purchase!
Excellent customer service from support to delivery driver. Delivered from Brisbane to Gold Coast in 6.5 hours! The sofa meets our expectations, cosy and comfy. Love the colour.
Easy to put together.
After waiting for 2 weeks for a sofa I was promised was in stock from Freedom furniture, we cancelled the order. I was hesitant to order a couch online...my only regret is not ordering this sooner.
When it's time to renew our mattress we will be purchasing from Koala.
Thank you again for your amazing personal service!