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I am so happy with my couch and ottoman! For someone living on their own, it is easy to put together, super comfortable and sturdy. I love it! I was also so impressed with the service from start to finish - communication was great and it was that easy to order and have delivered. Thank you Koala! I will be purchasing more of your products soon.
Purchased in for $1,250.
- 3 reviews
- 1 like
Its a good sofa without any springs, which is a pluspoint as the springs are not comfortable in the long run. We are using it for are informal living with kids jumping on it most of the time.
Purchased in for $1,399.
It is so comfortable - lives up to the very high expectations! Delivery was seamless and able to put together very easy! Customer service was great too - asked to change delivery day and Koala confirmed change immediately
The reviewer stated that an incentive was offered for this review
As first time, late to the party Koala customers, we have so far been blown away by the experience. Delivery to our remote location was faster than is typical. Putting the sofa together was but a breeze, and made for a fun activity for partner and I (usually far from the case with past furniture assembly exercises). Comfort and quality has exceeded expectations. Koala has been a game changer and other retailers should follow suit.
Purchased in .
Highly recommend this sofa. Such amazing quality and such a good price. Fits perfectly within our house, and was delivered door to door, on time and within a day. A+
Purchased in for $1,199.
The reviewer stated that an incentive was offered for this review
Find out how Koala Lounging Sofa (2020) compares to other Sofas & Recliners
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- 3 reviews
The Lounging sofa looks great in our new modern home! Love the grey nurse colour! It’s super comfy, plenty of room for 3 to lounge about and watch TV. Feels sturdy, and cushions and upholstery are retaining shape so far. We got the ottoman to match and the dog is trying to claim as his new bed!
Purchased in .
The reviewer stated that an incentive was offered for this review
The giant gumnut screws (screws with a giant handle on them) make assembly painless and fun - nothing more frustrating than trying to get a wrench at a weird angle to tighten a screw a 1/4 turn each time. Instructions easy to follow.
I really like that you're sitting on one large (very comfortable) cushion the width of the entire couch - with previous couches i've had the individual cushions would always slip forward and look uneven and untidy.
The only thing I'd change is adding a service to collect all the packaging similar to Koala mattresses - took hours to cut up and try and fit into available space in my building's recycling bins
The reviewer stated that an incentive was offered for this review
- 2 reviews
Ordered the dark blue lounge and Ottoman. It was actually a lot harder to put together than expected as some of the holes didn't line up well. We got there in the end, though.
It's comfortable, looks good, deep enough for two people to lie down or have a nap with one of the kids and not be trapped. The back cushions can move around which is also really practical. Long enough to stretch out on.
The only downside is there are indents for quite a while after it's used - the fabric looks kind of saggy in those places so I do wonder how the lounge ...
Purchased in for $1,398.70.
The reviewer stated that an incentive was offered for this review
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Same day Delivery, simple to put together and suits our lounge room perfect! plenty of room for us all to Lounge on we love it!! wish I ordered the matching Ottoman !
Purchased in for $1,399.
This lounge is awesome! It was delivered so quickly and was very easy to assemble. It’s also super comfortable and looks great! Would buy 100 more if I had the space haha
The reviewer stated that an incentive was offered for this review
Find out how Koala Lounging Sofa (2020) compares to other Sofas & Recliners
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We have already bought a bed frame and mattress from Koala, so decided to refresh our large old couch with a two and three seater plus and ottoman. They were easy to assemble and all look great in the space. Out daughter and dog have wasted no time in settling in and finding their favourite spots, and my daughter (5) LOVED the hidden turtle surprises.
Service was excellent and delivery very prompt. There was a mix up with the colour of the Ottoman but this was resulted very quickly and easily.
Purchased in at Koala for $2,380.
The reviewer stated that an incentive was offered for this review
Love our koala couch! Super easy to put together and came on Monday morning after ordering on Saturday night. 2 seater is a perfect option for a small apartment. We purchased the dark grey which is true to colour in website images and perfect “goes with everything” shade.
Purchased in at Koala Living Online Store for $1,380.
The reviewer stated that an incentive was offered for this review
I ordered the koala 3 seater + otterman and was hesitant to buy without being able to try it first but was not disappointed at all. I also got it on sale so it was a really good price. I was able to built it by myself and it looks great in my lounge room.
Purchased in for $1,500.
The reviewer stated that an incentive was offered for this review
Find out how Koala Lounging Sofa (2020) compares to other Sofas & Recliners
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Ordered on 24 May 2022 at 1:04 pm. Selected ASAP option for delivery. Delivery booked on the same day between 1:22 and 5:22 pm. Delivery loaded at 1:21 pm. Delivery complete at 2:29 pm. Quick and easy assembly. Looks neat and is comfortable. Purchased during sale.
Purchased in for $940.
The reviewer stated that an incentive was offered for this review
I initially contacted the Koala team, within my 120 day trial period, to express my disappointment that the fabric of the sofa had significant pilling, had become loose and sagging/bunching in the middle and that the sofa itself appears to be sagging as well.
Their response was to tell me:
1. Lift up your seat cushion so it’s not attached to the Velcro, go to each end of the sofa, and pull on both front and back corners. Once you have pulled on both corners this will help move the fabric back to its normal position. One it’s looking schmick ag...
Purchased in for $1,215.
- 4 reviews
- 1 like
I ordered from the OG range of Koala lounged and absolutely love it! Cheryln was very helpful every step of the way, especially when I had 100 questions on selecting the exact design - thanks for your patience and great advice. Great communication with the company about shipping, very accommodating. The quality is excellent with balanced comfort and support. You can also assemble and disassemble without tools or tantrums. I have no hesitation in recommending Koala to anyone looking for a new lounge, service, expertise and range of leather or fabric. Thank you Koala and also little plush Turtle toy!
Purchased in .
Questions & Answers
Hi, We're happy with the feel of our Koala lounging sofa (bought about 3 years ago); however the fabric has pilled a lot. Is there anywhere we can buy a slipcover or replacement cover? Or can you provide the specs so I might be able to have something made? Thanks
G'day Elle,
We're stoked to hear you're loving your sofa, but let's see if we can do something about that pilling!...
Read more Pilling is natural and it's nothing to worry about, but it can take away from that schmick look of the sofa, can't it? Luckily, we've got a couple of tips to help remove and reduce pilling: - Vacuum your sofa once a week or so, using low suction to help remove dirt and cheeky fibres that like to mingle with each other to cause pilling - Use a fabric shaver on the sofa every now and then to remove any pilling that's occurring and reduce the risk of more If those tips aren't quite doing the trick, we're here to help! We just need a little more info so we can see how we can help or give you the specs you need. Just give our Customer Care legends a buzz on 1800 575 337, pop an email over to support@koala.com or hit the 'Chat' button on this page to be connected with the team - we can't wait to hear from you soon! The Koala Dream TeamI'd like to know if anyone has had success washing the covers or getting a replacement?
I had a very sick child who got diarrhoea on the cover and I've had to wash it.
Just washing it now but would be willing to buy another cover if it is damaged
G'day aquitaine84,
Oh dear, we hope your little joey is ok! ...
Read more Your covers should be fine in the wash, but if not never fear - we're here to help and we're keen to make sure your sofa's in tip-top condition! We'll need to grab some details from you to see what we can do, so just pop an email over to support@koala.com or give our Customer Care legends a buzz on 1800 575 337, otherwise hit the 'Chat' button on this page to be connected with the team :) The Koala Dream TeamAre there any people who have owned the koala sofa for over 6 months? How does it hold up after a while? Does it start to get uncomfortable and droop in the middle?
G'day Chelsea,
We don't want you worrying about the future, so we build all of our products to last! If something does go wrong though, you're covered by our 5 year warranty, so you can relax on you...
Read morer sofa knowing we're here to give you all the support you need!My koala sofa started to Pill about 1 years after we bought it. The fabric is not as hard wearing as I thought it would be. I wish there were replacement covers you could get for it
G'day Cate,
While some pilling is natural, we'd love to make sure that everything's as it should be with your sofa and we're keen to chat with you more to see if there's anything we can help with :) ...
Read more Just hit the 'Chat' button on this page to be connected with the team or shoot an email over to support@koala.com - we can't wait to hear from you soon! The Koala Dream TeamGet an answer from our members and Koala representatives
Details
Category | Sofas & Recliners | Sofas & Recliners |
---|---|---|
Manufacturer Warranty | 5 year(s) | 5 year(s) |
Release date |
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G’day Sophie,
We're devastated to hear this, it really hits us hard you feel this way. We never want to leave you with a sofa that’s not up to scratch or waiting to hear from us, and we’re gutted that you’ve been let down here....
Read more While some pilling is natural, it looks like there’s a little more than there should be and we want to do what we can to fix this up! After just a few months we want you to be loving your sofa and we’re so disappointed to hear it’s not living up to your (and our!) expectations. Our Customer Care legends were delighted to speak with you and they’re truly going the extra mile to turn this around for you. We’ve sent you a follow up email with a few updates we think you might like - just pop a reply over when you have a sec or give us a call back on 1800 575 337 :) We’re looking forward to speaking with you soon! The Koala Dream Team