Koala Lounging Sofa (2020)

Its a good sofa without any springs, which is a pluspoint as the springs are not comfortable in the long run. We are using it for are informal living with kids jumping on it most of the time.

It is so comfortable - lives up to the very high expectations! Delivery was seamless and able to put together very easy! Customer service was great too - asked to change delivery day and Koala confirmed change immediately

As first time, late to the party Koala customers, we have so far been blown away by the experience. Delivery to our remote location was faster than is typical. Putting the sofa together was but a breeze, and made for a fun activity for partner and I (usually far from the case with past furniture assembly exercises). Comfort and quality has exceeded expectations. Koala has been a game changer and other retailers should follow suit.

Highly recommend this sofa. Such amazing quality and such a good price. Fits perfectly within our house, and was delivered door to door, on time and within a day. A+

The Lounging sofa looks great in our new modern home! Love the grey nurse colour! It’s super comfy, plenty of room for 3 to lounge about and watch TV. Feels sturdy, and cushions and upholstery are retaining shape so far. We got the ottoman to match and the dog is trying to claim as his new bed!

The giant gumnut screws (screws with a giant handle on them) make assembly painless and fun - nothing more frustrating than trying to get a wrench at a weird angle to tighten a screw a 1/4 turn each time. Instructions easy to follow.
I really like that you're sitting on one large (very comfortable) cushion the width of the entire couch - with previous couches i've had the individual cushions would always slip forward and look uneven and untidy.
The only thing I'd change is adding a service to collect all the packaging similar to Koala mattresses - took hours to cut up and try and fit into available space in my building's recycling bins

Ordered the dark blue lounge and Ottoman. It was actually a lot harder to put together than expected as some of the holes didn't line up well. We got there in the end, though.

It's comfortable, looks good, deep enough for two people to lie down or have a nap with one of the kids and not be trapped. The back cushions can move around which is also really practical. Long enough to stretch out on.
The only downside is there are indents for quite a while after it's used - the fabric looks kind of saggy in those places so I do wonder how the lounge ...

Same day Delivery, simple to put together and suits our lounge room perfect! plenty of room for us all to Lounge on we love it!! wish I ordered the matching Ottoman !

This lounge is awesome! It was delivered so quickly and was very easy to assemble. It’s also super comfortable and looks great! Would buy 100 more if I had the space haha

We have already bought a bed frame and mattress from Koala, so decided to refresh our large old couch with a two and three seater plus and ottoman. They were easy to assemble and all look great in the space. Out daughter and dog have wasted no time in settling in and finding their favourite spots, and my daughter (5) LOVED the hidden turtle surprises.

Service was excellent and delivery very prompt. There was a mix up with the colour of the Ottoman but this was resulted very quickly and easily.

Love our koala couch! Super easy to put together and came on Monday morning after ordering on Saturday night. 2 seater is a perfect option for a small apartment. We purchased the dark grey which is true to colour in website images and perfect “goes with everything” shade.

I ordered the koala 3 seater + otterman and was hesitant to buy without being able to try it first but was not disappointed at all. I also got it on sale so it was a really good price. I was able to built it by myself and it looks great in my lounge room.

Ordered on 24 May 2022 at 1:04 pm. Selected ASAP option for delivery. Delivery booked on the same day between 1:22 and 5:22 pm. Delivery loaded at 1:21 pm. Delivery complete at 2:29 pm. Quick and easy assembly. Looks neat and is comfortable. Purchased during sale.

I initially contacted the Koala team, within my 120 day trial period, to express my disappointment that the fabric of the sofa had significant pilling, had become loose and sagging/bunching in the middle and that the sofa itself appears to be sagging as well.

Their response was to tell me:
1. Lift up your seat cushion so it’s not attached to the Velcro, go to each end of the sofa, and pull on both front and back corners. Once you have pulled on both corners this will help move the fabric back to its normal position. One it’s looking schmick ag...

I ordered from the OG range of Koala lounged and absolutely love it! Cheryln was very helpful every step of the way, especially when I had 100 questions on selecting the exact design - thanks for your patience and great advice. Great communication with the company about shipping, very accommodating. The quality is excellent with balanced comfort and support. You can also assemble and disassemble without tools or tantrums. I have no hesitation in recommending Koala to anyone looking for a new lounge, service, expertise and range of leather or fabric. Thank you Koala and also little plush Turtle toy!