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Australia Post Everyday Mastercard

Australia Post Everyday Mastercard

1.4 from 284 reviews · View Statistics
Listing monitored by Australia Post

Reviews

  • Transparency
    1.7 (165)
  • Competitive Exchange Rate Yes (12) · No (24)
  • Rates and Fees
    2.8 (5)
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Wouldn't even give it 1 star!

published

These cards are useless! Money tied up on them and cant even use the card details to pay bills for business expenses. Always says 'card declined'. Absolute rort. Card Service 1800 number is just as hopeless as the card. She couldn't answer my questions so just hung up on me!

Incentivised Review No
Australia Post
Cat P.Australia Post
Jennifer
JenniferGeelong
  • 3 reviews

Avoid at all cost

published
Transparency
Rates and Fees
Australia Post
Casey K.Australia Post
April
AprilTasmania
  • 4 reviews

Can't live without it!!

published

I bought Everyday Mastercard after Australia Post closed their Load and Go card which I had used for many years. At first I found the process for accessing my account on line a little confusing but after figuring it out there have been no more hitches and I find it very convenient. Living in a rural area it helps with bill paying, buying on line etc. Now I can't live without it!!

Transparency
Rates and Fees
Australia Post
Casey K.Australia Post
Prepaid Debit Cards

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aLA.R.
aLA.R.North Queensland, QLD
  • Verified

Unfriendly Aus Post MasterCard

published

I bought this at Australia Post and I’m
An Australian Citizen how disappointed when you can’t even transfer money to top up the card from Online Banking they can’t even read the ABN number that was written on my invoice.

Incentivised Review No
Australia Post
Cat P.Australia Post
sorrysystemdown
sorrysystemdownSydney, NSW

Absolute scam

published

I am unable to access the account online, hence, unable to cancel any subscriptions or check any charges. It says account not found.
The post office says the only sell the cards, and if you have any questions they direct you to call the number on the card which is a prerecorded message and does not give you the option to speak to a person. Note that Auspost endorses this card as it has their logo on it.
I would not have purchased this card had I known how terrible the service was.

Incentivised Review No
Australia Post
Cat P.Australia Post
sorrysystemdown
sorrysystemdown

The number you gave is the EXACT number on the card...which was the problem to begin with!
Obviously you didn't even read my post, which is truly a reflection of the service I described and further proves my point.

Australia Post
Cat P.Australia Post

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Next

Total scam worst card I have had.

published
Incentivised Review No
Australia Post
Casey K.Australia Post
Perry Melenhorst
Perry MelenhorstGreater Melbourne (Outer), VIC

Stopped working

published

I registered this under my name for my 13yo son, who needed something to spend money on without using cash.

One day, my son had 7 dollars on the card, and he wanted to by a gaming thing that costed 5 dollars when it declined his card. I am so disappointed and the support was horrendous. And it was limited to 20 minimum transfer. I’m hoping for a refund at this point.

Transparency
Rates and Fees
Australia Post
Cat P.Australia Post
Justin
JustinMetropolitan Adelaide, SA

the old vis was way better

published

I used to have the old Australia post Visa card and used it for all my online gaming and shopping and sending money to friends and it was amazing... When they swapped to Mastercard I was hoping it would be the same but was so disappointed.. This card wont work with my paypal and some of my games and other things.. its really limited and useless for lots of online things I have found..

Transparency
Rates and Fees
Australia Post
Cat P.Australia Post
Stefano
StefanoMetropolitan Adelaide, SA

Dishonest manager, scam website

published

I almost bought it, and when I said I needed to use it online the person told me it does not work. Asking the money back, the manager came outside really aggressive saying "they do not provide financial advise". I showed than their website that still says "online and in-store", nothing, she kept going with the financial staff. I demanded a refund and they kept me waiting 20 minutes. Horrible customer service, it shows that they are still trying to sell the product even though they are aware it does not work. Scam.

Transparency
Rates and Fees
Incentivised Review No
Australia Post
Casey K.Australia Post
Prepaid Debit Cards

Find out how Australia Post Everyday Mastercard compares to other Prepaid Debit Cards

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jaysblueaus
jaysblueausAU
  • 25 reviews
  • 10 likes

Some hit and misses

published
Transparency
Incentivised Review No
CurrencyAUD
Australia Post
Casey K.Australia Post
jaysblueaus
jaysblueaus
Australia Post
Casey K.Australia Post

Thanks Jaysblueaus,

Glad to hear you were able to get the issues sorted in the end. I'm very sorry to hear what you were told on the phone but glad you were able to get on to the best people to assist with the issue.

telling me my birthday is wrong.Im 65 would think i know my birthday.,need to talk to someone.

published

Would someone please call me back or e mail me so I can talk to someone to find out what is wrong with the card details. must be thirty words really.rubbish service.

Incentivised Review No
Australia Post
Casey K.Australia Post
Anthony
Anthony

tried again entered card number entered expiry date.and two diget birthday number and again got sorry lets try again.what i need is a phone number to talk to a person to sort out what is wrong.

Anthony
Anthony

Should have started Morning Casey k

Its useless.

published

Its useless constantly getting "Sorry, an error occurred. Please try again." cant even get into my account & card use it to buy anything online huge scam.

Just wasted money buying & putting money into this account listen to the other reviews & dont buy one.

Incentivised Review No
Australia Post
Casey K.Australia Post
The Don
The DonSydney, NSW

Can't get even the basics right... a huge time waster.

published
Transparency
Incentivised Review No
CurrencyAUD
Australia Post
Alice F.Australia Post
The Don
The Don
Australia Post
Alice F.Australia Post
Bri
BriSouth East Queensland, QLD

Worst customer service experience.

published
Incentivised Review No
Australia Post
Alice F.Australia Post

That sounds super frustrating to be sent around in circles like that! I'm going to send you a Private Message in a moment to get some extra details for you to see if I can't get some help for you.

Alice

Barny
BarnyFlynn 2615, ACT
  • 5 reviews
  • 8 likes

Another Hopeless Product From Australia Post

published

Bought the card so that I would have a safe way of buying things overseas ie I could just put the amount on card for the purchase and if I was scammed they could only get that amount. Well, this facility is almost laughable in every way. I tried to use it to buy some product from USA from a reliable seller and they were "declined" on two attempts. So I then spent two hours (yes 2 hrs) on phone to the so called Help line in Philippines try to find out why the card access is being declined. Their reply was "yes well funds are there so dont know why" Dont buy or use this card

Incentivised Review No
Australia Post
Alice F.Australia Post
Barny
Barny
Australia Post
Alice F.Australia Post
Prepaid Debit Cards

Find out how Australia Post Everyday Mastercard compares to other Prepaid Debit Cards

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Questions & Answers

Happy Aussie53
Happy Aussie53asked

can a shop process a refund back onto aus post everyday mastercard?
Anything different in process or same as for any other card?
Cheers
Boss

3 answers
April
April

Hi. I have had big companies like Amazon, Ebay etc refund back to my Australia post Mastercard, I believe it's the same process as with other cards. Hope this helps you!

Happy Aussie53
Happy Aussie53

Thanks

Australia Post
Cat P.Australia Post

Hey Happy Aussie53,

You shouldn't have any issues receiving refunds on your Everyday Mastercard. If you do, give Mastercard a call on 1800 549 718 so they can help you out.

- Cat

cuddles4u_6
cuddles4u_6asked

Why won't my everyday card let me login the card number won't let me login the card number

2 answers
April
April

It won't let you put the whole sequence of numbers in for security reasons. Just the first 4 numbers, then the following 2 in the next box then the last four numbers in the end box. Try that, it should work!!

cuddles4u_6
cuddles4u_6

Ok thankyou

Kate
Kateasked

How am I meant to get money paid to me through paypal, when I can't transfer money to this card from my paypal?
No, i won't link my bank account to paypal. I have this card (and have had the Visa which worked no problem) specifically because i don't do online banking of any kind, and i don't want to.
This card is linked to paypal, and I've used this card to buy through paypal, and it all goes through fine, so i assumed (stupidly) that money paid to me through paypal would also be accessible from this card (meaning i could withdraw it from an ATM as i have done so in the past).
But no. Paypal tells me 'Heritage Bank' doesn't allow transfers to this card. So how do i get the money that's been paid to me? Because basically i've just sold something for free.
This mastercard is a whole load of b.s. No idea why Aust Post would stop the Visa when it worked fine. Even the mastercard site is a mess.

1 answer
Australia Post
Cat P.Australia Post

Hi Kate,

I'm sorry to hear that you've had issues with our Everyday Mastercard.

I recommend speaking with Mastercard on 1800 549 718 so they're able to help.

- Cat

See all Australia Post Everyday Mastercard questions

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Details

CategoryTravel Money Cards & Currency Exchanges and Prepaid Debit Cards
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