Australia Post Offices

Every time that I need to send some package I always choose aust post, their service, does not matter where you are, are always great. people are always in a great mood!

Our local Australia Post office has well trained and polite staff. I make an effort to go on either a Monday or Friday as they have an elderly volunteer who loves a chat whilst he is servicing his client. It is refreshing to have confidence with their sales team and a pleasure to feel that I am not rushed.

I recently had to visit an Aus Post outlet in Lake Macquarie region NSW To obtain passport photos and the staff were super helpful with my needs. Good value for money and polite, diligent service.

I use the post office at Westfield Marion. It is usually busy but they have enough staff so you don’t have to wait too long. The staff are friendly and polite. I like to pay each bill individually and have the receipt stapled to the bill. This takes longer as I pay 5 bills at a time and the staff don’t mind doing this for me. It is a clean and attractive post office.

Range of products in store is amazing, good prices with sales sometimes, 'normal' postal products are well stocked, friendly, efficient service, good queue system with enough staff to make it efficient

The staff at Warwick post office are always so efficient. The line can get long often but they go through it quick and efficient. Everyone is so informative and helpful.

Staff member was too busy talking to her friend while 6 people in line waiting. I understand she was trying to help her friend but it was over the top.

Never use post office, they never deliver on time. I send an items on express post, it never arrived on time. they charge for express but the end of the day, the time deliver as normal

I was waiting for my item nearly 6 days following the app showing its coming today 3 days didn’t change And the item already in the post office
Really bad

I have a lot of interaction with Moruya NSW post office. The staff are excellent! Extremely helpful, and I believe the best service in the state. A pat on the back to all Moruya staff!

I would give minus 0 stars if I could. Congratulations Australia Post! I Posted birthday card to son-in-law in Darwin on Monday 10 February for birthday 14th. Still not received. I'll book a flight next year and hand deliver it. Another card posted to daughter-in-law a suburb away on 01/07/17 to travel 500m still not received!!! What's going on?? What a crap service.

This is 21st century and their procedures to are obsolete.

Odd Timings of their offices. Expect people to take a day off to get things done.

Wake up Australia high time...... let us behave like a developed country .

Very Bad Customer services, an Indian guy customer services staff, impolite, not friendly at all, intend to open my envelop to check what's inside my envelope postages, very disrespectful and bullying customers. Such bad Indian poor customer service staff. Not suggest to go to this East Perth Post office shop.

Just opened a PO box, wanted my mail redirected from my old PO Box, offered free redirection only to find it was from residential address only, when contacted they advised if I wanted redirection from PO Box I would have to pay $60 - seriously I am a paying customer and treated like crap, in the end they offered to pay for the cost but I had to go and cancel and re apply even though the first application had the PO Box on it, they want to send the check to a residential address as they had concerns if they sent it to a PO Box it was not secure??? WTH

We have a small post office run by a couple who nothing is to much trouble NO standing in line like bigger post offices they always ask how your days is and help you with parcels & making payments.they involve you in their day.Also our local postman gives 110% top service & we reward him with a cold drink on hot days!

I attended Manly post office Queensland for a Australian passport application process. The man gave me incorrect information, he was rude and I will say judgemental, as why did he not accept and make up his own rules with regards to me and/or my passport application. Within one hour I attended another local Post Office, where my application was accepted, sent and passport received with no problems. Manly Post Office you need to update you personal information and skills when it comes to passport applications as how you treated me was disgraceful. Please be aware this man gives false information. I would go to another local post office for a smooth correct passport application process.

i was having issues with my passport application, the lady at the Perth business centre helped me out soo much i was able to get my passport lodged and received passport in just over a week, super helpful!! the postal manager there always helps me!!!

Every time I go into my local Australia Post I am blown away with the service I receive. The team always go above and beyond for me and what I need done .

This office is known in the area for being slow service and don't know many of the services they provide very well or at all.They have owned the buisness for a long period now and havnt improved

I spoke to Margaret on the phone and she helped me find where my package was! I was unsure of where the package was due to not being home to collect.