Australia Post Offices

My local post office is small but efficient, friendly staff that get the job done. Can do my banking now which is great, saves me a longer trip into the city

Went to pick up a parcel that had been redirected to the post office. The woman at the counter scanned the code, looked for 3 minutes and said it was too hard to find and she would call at her convenience. There was only one other customer in the shop at the time.

At a post office only open 9-5, that means Australia post expects me to leave work whenever their employee decided to do her job and get back to me!

This is really bad post office!
Just move to new suburb in Barton ( Canberra) and local post office is Kingston !

Went to processed the passport ! The Retail assistances really rude! And asked me to back and forward couple of time to finish the copy the document ! I’m sure post office can copy 1 paper of document offer to pay for 1 copy of document but no help ! Such a lazy sales assistant!Hopeless!

The local Kiama post office has great staff, and delivery staff.
Always friendly, helpful, courteous and efficient. They handle all your needs in one place and have lots of extras you can buy in store.

Love the friendly service and availability of everything you need for posting parcels or mail including gifts and gift cards. Passport photos available plus banking facilities post office boxes make it easy to collect mail out of hours

It's a pleasure to be able to say "Thank you" to the Personnel at Emerald Post Office, Victoria; the Postie who carefully delivers our mail on the Postie Bike come rain, hail or shine. The deliveries that are thoughtfully left in an appropriate place or a notification that we have something to collect, if no one's home and last but not least the front of house, counter staff who always have a smile and a welcome. I,m always confident in advice that I might require and nothing is ever too much trouble.

I was waiting in line to be served. On the 2/02/ 2020 at 10.30 am . The male behind the counter looked me up and down did not say can I help you that is what customer service is!!!! I approach the counter he was rude and abrupt I could not believe it . I said to my friend as I was walking down the back to fill out form gee his so rude. He then yelled out he is not rude in front of other customers I said you are he yelled it at least 6 times then was talking about me to another customer.
I think with all theses new take over of Australia post you need to teach them we highly appreciate good customer service. His manner was unexpected disgusting and I will take my business elsewhere!!!

Thx to to current friendly helpful counter for prompt service and info which has improved so much from the past. Well done aussie post,! Free 10min car parking on site for customers is gr8.

Where I live in Wauchope NSW the post office is absolutely great. The staff here are so friendly, professional & just willing to do whatever is needed to help you! Awesome service!! Thanks heaps Wauchope PO. But truly, I've always had good experiences within Australian POs I've visited within my lifetime. So Thanks for always being friendly & doing a great service, cheers....

Ive made a formal complaint for harassment against the senior worker from Petersham LPO to Australia Post.
Id also recommend anyone to record a video of his behaviour on the phone whenever you go there to pick-up a parcel.
His attitude is unacceptable in Australia.
If he cannot do his job properly, it is time to resign and move on.

So many times, they can't find my package only to have to look it up on the system, find out THEY have it, then have a relook. They're disorganised, clumsy and unprofessional. There is solid reason why they have no accolades on their manky worn-out brick walls. I have better things to do then wait around for you to do your job. For anyone going through ChirnPark PO, save your time. Go private delivery, trust me.

This place has the happiest, friendliest down to Earth staff whom really know their customer service and products.
Always helpful to assist and get you the best price for your postal needs.

My parcel expected delivery WAS 31rd October it is now 25th of November and it has not been moved from transit??? what is happening? I have tried calling Australia post but all I've been told by a robot its going to be delivered soon? you sure about that?? I didn't even get the option to TALK to a PERSON! Funny as i'm writing this review Australia post has just delivered other items. So i'm guessing Australia post has lost my parcel and are just not telling me? I even had the ebay seller contact me and ask why I had not done a review on the product!!

Tracking: number 33PRN001774501000935105

I traveled over 1 hour to the wrong post office the customer service officer yelled at me telling me I was at the wrong place Terrible service from the front counter and delivery man who left the wrong slip address in my mail

I like Australian post Office , its convenience, They are friendly and Usefully . I have to go to Australian post office every month because I have to pay my bill and Post some Something sometimes.

Australia post has changed extremely over the years. It is now a proper news agency and gift shop as well as a post office. What a good idea! My local office at Orion, Springfield Lakes, has a wide range of unusual gifts not always available in other stores. The postal service is efficient as well, and the staff give little suggestions that help me when Im sending mail overseas or interstate. Keep up the good work! You are a real Aussie icon!

All of my customer experiences at my local Australia Post office have been nothing but professional, convenient and essential. The staff are always very helpful with every aspect, also very knowledgeable with all of my postage needs. An integral part of the community.