Baccarat Capri

A pleasant surprise in our busy world of today – Being retired pensioners and having owned a set of three magnificent Baccarat stainless steel saucepans for a number of years, we noted a bakelite handle on our 20cm saucepan had developed a longitudenal crack, for 3/4 of the handle length. I was aware our saucepans came with a lifetime warranty, and Emailed Baccarat Australia,… Read more

describing our dilema. Our mail was quickly responded to by a pleasant and very Customer Service orientated employee, named "Victoria". She requested details of the bakelite handle crack, with photographs of the damaged handle and base of the saucepan. She also requested my home address, and a short series of emails ensued. I was then advised my saucepan model was now obsolete. Baccarat Australia requested I choose from two similar sized, but more modern selection, of saucepans, and we chose the Baccarat Capri 20cm saucepan with glass lid and insulated handles as a replacement. Our corresposdence, in very short time, saw Baccarat Australia, with the kind assistance of Victoria, immediately forward within the week, a full replacement, brand new, Baccarat Capri 20cm saucepan & glass lid. Baccarat honoured their lifetime warranty without hesitation, and I cannot thank Baccarat and Victoria enough for their understanding, service and friendliness throughout our conversations. We are so happy with this replacement saucepan, and the handles remain cool enough to handle whilst cooking, and the weight of this 20cm saucepan is really manageable for its size. We couldn't be happier with Baccarat, and Victoria has our vote also.

Rubber handle grip becomes loose – We have had this pot for several years. Lately the rubber grip has become loose and the pot has rotated in my hand and contents have spilled. Dangerous. It would be good to hear from the manufacturer as to how to remedy this problem. Show details

INJURY HAZZARD – PURCHASED CAPRI + BACCARAT at House Northlakes about 1 year ago along with glass top. My Wife has been injured today when the handle grip became loose & allowed the frying-an to revolve emptying the contents onto herself & the floor. If it was an industrial situation I am sure workplace health & safety would become involved. I would not recommend… Read more

this brand to potential purchasers. The handle grips become unstuck with no warning & the frying-an revolved as the balance is very unbalanced.This is a heavy item & hard to control with loose grips. Spoken to the store about 3 months ago & they said that is normal.

Soooooooooo Shiny – Brought a 6 piece set of Baccarat Capri+ pans, though one was faulty (very easy to return a replacement is on the way) the rest have been fantastic to cook with. So nice to have all new pieces and soooooo shiny Show details

Baccarat saucepans – I bought 16cm., 18cm. and 20 cm. Baccarat Capri saucepans when I wanted suitable induction saucepans for my new cooktop. They are the best saucepans I have ever had. They clean easily, conduct heat evenly and the glass lids enable you to keep an eye on the contents during the cooking process They are heavy enough to prevent food burning when a suitable heat is used. I haven't used the frying pans but am happy with my saute pan. Show details

Not worth the money – I bought 3 frypans, so far have only used two. "Stainless" steel? The first time I used the two, they were left with a brownish cooking mark on the insides, that I can't wash off. I didn't burn anything, I didn't use excessive heat. It's as if the sides of the pans absorbed the oil then it got stained into them. Extremely disappointed. Total cost of the three was over $400. DO NOT BUY - just not worth the money. Show details

Baccarat 18/10 stainless steel saucepan non stick – This is the second of the same product, taken back first and replaced, replacement same fault. Was told when returned that i cooked at to high temp and not taken care of. It’s hardly used, if used more often it would only last 6 months So very disappointed in product Show details

Baccarat Signature 6 Piece Cookware Set – This cookware set is insanely good! Solid design, easy to cook & clean with! Very stylish to modern homes/kitchens what more could you want?! Recommended to all who love to spend most of their day in the Kitchen! A++  Show details

Only beautiful on the outside but worst experience to own a set – No doubt they beautiful pots to display, Food sticks regardless of low temperature, even after following correct instructions and hand wash but map spots appear as if it's years I've owned them. The more i use them the more they discolour to brown. I'm definitely going to take them back. I can never waste so much money.  Show details

The worst sauce pan ever absolutely shocking – The worst sauce pan ever anything you cook it sticks to the pan and turns it black Absolute nightmare to clean would never ever buy there products again I paid $400 for the set and what a waste of money  Show details

buzzing noise – I have a new set of Capri+ saucepans. They state they are suitable for induction cooktops and they do work, but they make a buzzing noise. Disappointing! Otherwise grip handles are great, as not many saucepans have these anymore.  Show details

Cheap, and the outside shows it – Does the job but the outside rivets will discolour to a cheap appearance as just aluminium and any dishwasher will ruin their appearance. Also beware water and dirt can get Inbetween the lid's glass and handle bit easily.  Show details

Handle fell off – The handle of my saucepan fell off while I lifted it off the cook top. Considering it is only 4 years old I thought it would last a bit longer  Show details

non stick peels off – Finally gotten around to writing this review. Purchased the Baccarat Capri+ 5 set including the non stick fry pan from HOUSE Broadway. Brought it back after 5-6 months when we found little divots and non stick peeling off. Was told we cooked in on high heat, that we had used olive oil and that I had scratched the pan cleaning it. No… Read more

Warranty/replacement...

I'm not knowledgeable about cookware but I feel this is a crappy product. The Stainless pots are going well and are very good.

not happy – bought a set of saucepans and first time I used one to reheat some leftovers the saucepan was badly discoloured . I them back and first thing I was told is "oh that looks like it was caused by heat" am I missing something here they're saucepans. have now been without anything to cook in for a week while they decide what's wrong  Show details

Low quality – These are only meant to be used with low heat (what kind of cooking set has this requirement?). Burns easy, stains easy otherwise. Very high maintenance pots. Two stars for looks but that's as far as the positives go.

Baccarat frypans – Unfortunately, i just purchasd 3 new Baccarat frying pans and one has started peeling off around the edges. I thought the non- stick was baked within/ onto the pan itself, so I will not be buying any more now..i was such a fan as my older 2 have been excellent for years.

Three piece saucepan set – I purchased the set for $99.00 they were on sale, reduced from $200.00, so I feel I purchased a good quality set of saucepans. My problem is the handles on the lids are too hot to touch, which I find very annoying as I use them on a daily basis, am seriously thinking of purchasing another set because of the inconvience of finding a teatowl every time I use a saucepan. Every thing except the hot lid handles.

Best pots I've ever owned – I burnt our last two pots by letting the water evaporate when steaming vegetables. My wife wasn't impressed. So I splurged on the three piece Capri saucepan set. I got them for $150 from Robins Kitchens. They are very nice looking and heavy. The base is quite thick for even cooking and they can be quite heavy when they are full. We put them in the… Read more

dishwasher which the instructions say is ok, but they recommend hand washing. Pfft to that, so far they still look good. We haven't had them long but we are loving them. Baccarat gives a 25 year warrantee on them, within reason. I'm now eyeing off a new Baccarat Capri fry pan. Believe me when I say I won't be burning these saucepans any time soon, my wife would give me an uppercut if I did. Quality look and solid construction

after plenty of research, these are great – We bought a six piece Capri set in a box plus one extra small frypan in June 2013. The packaging was excellent and not a mark on any item. Almost all stainless steel ceramic cooktop saucepans appear to be made in China so that narrowes the choices. The choice was either Scanpan or Baccarat Capri for us. Our daughter in law was a chef & wants them… Read more

in our will ! Nice handles, vent in lids to avoid rattling, glass lid to observe progress and not unbalanced to use Shop arround We paid about $400

Excellent cooking, unsightly marks after minimal use – I have the baccarat capri 16cm saucepan and it cooks excellent meals - anything from bolognese to white sauce to curries. The only problem it has persented is that after just a few uses, some unsighly brownish marks begin to appear on the base and are impossible to remove, even with the harshest of stainless steel cleaners. Excellent cooking, great food. Small marks on the base - no effect on the quality of the food it produces.

Evenly burnt! – Solid volume size stainless steel set. We run cooking classes so durability and ease of use in a product is very important to us. Easy to use for beginners as it has a measuring scale on the internal surface of the pots. Thickened base is very effective - an example is one of our clients burnt a Teriyaki dish and the charring was thin and even… Read more

across the whole base!

Recommend to larger families. Reliable, easy to use, effective thickened base