3Baccarat Granite

Baccarat Granite

 Verified
3Baccarat Granite
2.5

91 reviews

PositivevsNegative
35% · 3256 · 62%
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Hot Handles While Cooking Yes · No
Even Heat DistributionYes · No
Non-Stick Longevity
  • Still Works
  • Less than a month
  • 1 - 4 months
  • 5 months - 1 year
  • 1 - 3 years
Build Quality
2.4
Value for Money
2.2
Ease of Use
2.7
Cleaning & Maintenance
2.6
Non-Stick Quality
2.8

Reviews

91 reviews
Nikki
Nikki2 posts
 

Top service

“I purchased a set of Baccarat pots a few years ago and Unfortunately, the pots had issues.”
“However, the customer service representative named Lovely was incredibly helpful. She promptly addressed my concerns and ensured that I received a new set of pots within a few days.”
“I’m impressed by the efficient resolution and the quality of Baccarat’s products.”
“I highly recommend Baccarat.”
“Their customer service is top-notch.”
“If you’re looking for quality kitchen pots, Baccarat is the way to go.”

Thank you again Lovely for the top service!

Nikki
Melbourne (Victoria)

Janene Griffith
Janene GriffithIllawarra, NSW2 posts
 

Excellent customer service

I purchased the Granite cookware set, screw from the small frypan came loose and could not screw back in. I contacted Baccarat and within 24hours of emailing the information required I received a response from Victoria advising a new pan will be sent out. Wonderful service Victoria, thankyou
Tana
TanaMaitland21 posts
 

Granite 32cm frypan

Bought from House Greenhills. Was expensive. Shop owner mentioned how great it was and we can even put these in the oven to keep food warm. My wife lifted the pan out of the oven with half a dozen pork fillets inside it. Handle snapped and pan and contents went to the floor splashing hot oils etc over my wife's shins burning her. These are supposed to be some of Baccarat's flagship cookware according to House where we purchased most of our cooking utensils. Never again Show details
Non-Stick Quality
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Robert Peel
Robert PeelHunter Region, NSW
 

Where is the black coming from ?

After using the griddle pan, rinse it, leave with water in it. Rinse it off, dry with paper towel. The paper towel smears 'black' across the the base of the pan ?? Show details
Build Quality
Ease of Use
Cleaning & Maintenance
Non-Stick Quality
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Sam N.
Sam N.Perth, WA3 posts
  Verified
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Emma
EmmaPerth3 posts
 

Terrible quality

Absolute rubbish. Pans are supposed to withstand general kitchen wear and tear but these should be put on the scrap heap. Water and steam escapes from the seal at the base of the pan, and the copper colour peels off within the month. Don't waste your money. Show details
Natasha B.
Natasha B.Greater Melbourne (Metropolitan), VIC2 posts
 

buying a second set now

bought the 10 piece granite cookware set a year ago for my daughter. Now I'm.getting rid of all my existing cookware to get my own. It cooks beautifully. Perfect non stick. Value for money. I do handwash for longevity as non stick cookware and good sharp knives should never be put in a dishwasher. They are lightweight and easy to handle. the only drawback is the hot handles. It does come with padded handle grips but they only fit one of the pots. I love the glass lids with the metal handles. Can go from stove top to oven no problem. Show details
Build Quality
Ease of Use
Cleaning & Maintenance
Oli McCole
Oli McColeSouth East Queensland, QLD3 posts
 

Non-Stick pan that all food sticks too!

I have used this pan for 2 months and will be taking it back to the shop I bought it from! It’s absolutely rubbish! I have nothing good to say about it. Stay away! Show details
Cleaning & Maintenance
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Renee. P
Renee. P3 posts
 

Not overly impressed

I have brought two, the first I dropped and it shattered into many tiny little pieces. That was my fault so purchased another as I did enjoy using it prior.
The second one however I took extra care, only using vegetable oil and hand washing - I was just cooking some roast pork and went to take it out of the oven and the tray has cracked right down the middle, sitting in the oven in two pieces, crazy.

Anyway, figured it's probably time to find a new tray as this one has not even lasted 12 months. Show details

Build Quality
Ease of Use
Cleaning & Maintenance
Non-Stick Quality
Sue smith
Sue smithMid North Coast, NSW
 

Customer service

I had a problem with a roaster I purchased. The customer service was excellent. The sent me a new roaster within the week. Extremely impressed. The girl to whom I spoke was extremely helpful Show details
Ease of Use
Non-Stick Quality
Ash
AshPerth, WA3 posts
 

Very poor quality cookware

Non stick coating wears off quickly compared to other more expensive cookware.
Poor quality compare with other pans I have used. I have been using the Baccarat Granite for couple of years now, and in spite of the claim of "BACCARAT LIFETIME GUARANTEE", the non stick coating has worn off and cannot be used now. I use induction cooking and non metal utensils and no flame has touched the pans. Show details
Ease of Use
pedro
pedroSouth East Queensland, QLD3 posts
 

Pans exceeded our expectation

we have a large and small granite pan and after we realised the stove should be set lower it has been great. Meat cooks to correct temperature at a lower stove setting. Easy to clean, handles are cool always. Product not light but not heavy about right. Show details
Value for Money
Ease of Use
Alistair
Alistair South East Queensland, QLD14 posts
 

Warranty sucks

Purchased in June 2021 from Housee and the non stick coating no longer works and brown stains won't wash off. Apparently user error. I've Only ever hand washed when it's cooled. These pans can only be used for low to medium cooking!
Who knew a frying pan that you can't actually fry on.
Very rarely do I see a recipe using meat say cook on a low temperature.
Avoid this company Show details
Jhanel
JhanelVictoria5 posts
 

NOT as advertised

Spent $398 on this apparent Induction suitable cookware for our new home! IT IS NOT SUITABLE FOR INDUCTION so glad I waisted hard earned cash! Funny enough my cheap KMart cookware works. Don't believe what is on the website and save your money. Show details
Build Quality
Value for Money
Cleaning & Maintenance
Jordan
JordanMid North Coast, NSW2 posts
  Verified

Garbage

Brought six piece set, 4 weeks later non stick coating lifted… used rubber coated utensils and cleaned with wash gloves given with the set was told the damage was user error despite doing everything right eg cleaning, soft cooking utensils and right oil and was refused exchange. DO NOT BUY!!!
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Ease of Use

Questions & Answers

Wayne B.
Wayne B.

Is vegetable oil ok to.use

Paddy
Paddy

I have had my small B/G Frypan for about 3-4yrs now. Love it! It's been the best, but what is happening now, on the bottom inside of the pan, is this, black flaking, looking like the coating is flaking off, or lifting up. Concerned if it should get into the food, not had this happen before. Can buff it down, or sadly throw it out. But has this happened to other pans before, if so why? Please help. Regards, Patricia Aikman

Raj
Raj

Bought BC Granite Saucepan with lid September 2020 unfortunately handle of the lid just broke as I was lifting the lid . Is this covered under warranty ?

See all Baccarat Granite questions

Details

CategoryCookware & Fryware Products
Main Body MaterialGranite
Non-Stick CoatingEnamel
Induction Compatible Yes
Manufacturer Warranty1 year(s)
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