Baccarat IconiX

I had an issue getting my cart right before checkout. Mark was super patient and really helpful. I'd rate him 10 stars if possible Show details

If your after pots and pans that all your food sticks to and burns there are for you. The worst pots and pans that I have ever owned. Complained to the store I bought them off and they said they have been having a lot of complains about them. Show details

My Baccarat Iconix wok arrived with some damages. The customer service, Razelle, was quick to resolve my problem by arranging a replacement within days. Very happy with the service. As for the wok, it is so far so good. We shall see if there is any burnt mark issue like other users over time. Show details

Bought a 9 piece set, not happy with how long it takes to heat up on induction cooktop. took ages for water to boil in a small pot. having to constantly season it. i don't mind the weight and the handles don't get hot from experience. i can't afford to buy a different set because i spent my money on this set. Dont reccomend. Show details

I made a mistake in my purchase and was very pleasantly surprised how quickly and simply my situation was sorted. No fuss and promptly refunded. Communication from House employee, Eric was above and beyond good customer service. Highly recommend House online after my experience. Show details

Victoria at Baccarat arranged replacement of my damaged stockpot. Service amazing! Thank you. Show details

Baccarat Cookware is always a good buy. Lasts a lifetime and still looks good. Good warranty. You will always be happy you spent a little more. Show details

Warranty help – Baccarat has been in my life for over 20 years their pans and pots are fantastic. They disperse heat well and are easy to clean. Any problems that have arrived in previous years have been replaced under warranty. This pan inparticular is a replacement for a 14 yr old saute pan. ROBERT organised this for me in a split second no dramas no fuss. So looking forward to my new pan Show details

Wonderful customer service – After 3 years of good use for the 1.8L saucepan lid had one of the clever caps loosen and we could not find it anywhere. I contacted the customer service online and despite taking some time to answer, Victoria was fantastic and provided a replacement for me. Highly recommend! Show details

Poor ergonomics – I bought the 28cm saute pan. It feels very well made/solid, although takes longer to heat up than my cast iron dutch oven. My main complaint is that the handle is really uncomfortable. It is a heavy pan, and if you're picking it up at an angle to pour/scrape food out of it, it is exceptionally difficult to do so. But otherwise, I like cooking in this. Show details

Discoloured even after use on less than medium heat – I asked the guy at the store if I had to season it. He said no. Cooked fish. Now the pan is yellow. Expensive one time pan. First proper set of pans I've ever owned. Pretty disappointed. Show details

Delivered on Quality as promised !! – We upgraded our kitchen 5 months ago and had to buy induction cooktop friendly pots and pans. After shopping around a lot, we invested in the Baccarat Iconix 10 piece set. After 5 months, I can say they are super solid, don't discolour, are easy to scrub, come in good sizes, look great and the glass lids make cooking easier. They work great on… Read more

the induction cooktop. They really delivered on their promised quality. The only possible downside is they may be TOO heavy if you struggle with hand or arm weakness issues. Probably better to go with a more light weight aluminum non-stick pot set if this is the case.

not happy – Most of my cookware is Baccarat, which I have had for many years, and perfectly happy with it. But I recently bought 2 fry pans, and I have been disappointed. They discolour on high heat, and this can't be remedied. The non stick is not so non stick. The quality has deteriorated but the price is still the same. The wok also can't handle high heat

This is a very nice well made pan – I bought the 32cm x 9cm wok. It looks heavy & weighs 1.36kg but with a big handle & lip handle on the other side it is easy to use. The glass lid is surprisingly heavy at 1.23kg. I really like the construction that uses rivets rather than spot welds. The handle stayed cool & the wok was easy to clean because I soaked it while we were eating the… Read more

stir-fry that I cooked with fairly high heat. The wok looks as if it will last forever because there is no coating to wear off. The lid might break if I dropped it on the slate floor so I will have to be careful.

Terrific ! – Bought 2 IconiX Frying pans second hand on G**tree. Fantastic! Once I learned to heat pan first, then oil, then food I have never had a problem with burnt on food. Easy to clean (soak while you eat). Only problem: Gas stove often too hot, even on lowest setting! I'll have to get a cooking mat! Show details

Great Stainless Steel Appliances – I bought the 3-tiered steamer and pot not long ago and use them on a weekly basis. The water heats up quite quick and the food doesn’t stick on the bottom. Very easy to clean and comes out great in the dishwasher. Can’t fault it Show details

Good product - lids get too hot to hold – The pots are actually pretty good. They heat up quickly on induction. It’s just the lids. They get too hot to hold which makes them useless for kids to use. Spoke to the dealer and they said don’t use them 6...  Show details

would give 5 stars if they were cheaper – So I have transitioned from having non stick pans to stainless steel products whenever I can. What i love from iconiX: They are made to last forever. I have the wok and the biggest pan. U get to use stainless steel spoon, spatula etc to cook coz it won't scratch the pan (unlike non stick pans). U can use steel + jif to clear the stain, scrub… Read more

it over n over again, and you will get a 'brand new pan' afterwards- everytime!

The handles don't get hot even if the pans are piping hot.

COns:

It needs alot of heat, with the big pan and big wok you must set the fire on max to get a proper stir fried style.

with stainless steel (not only this brand) things tend to stick (e.g: when u make fried rice). Sauce and mollases dried out n stain the pan. So u need to soak overnight to clean.

Pro and cons at the same time: it is quite heavy= good quality

I wish the price is cheaper so I can get the whole set. But with proper research n luck u can get 50-70% off rrp in robins kitchen (and other retailers). which is still about $50-100 per product.

I guess if you want a cheaper alternative, you can buy arcosteel brand from woolies. They are quite good, the only cons is that the handle gets hot when the pan is hot (although it depends on the model as well).

I love this cookware – Upgraded my scanpan to the stainless steel iconix range. OMG. These look great and feel great. It has required a change in cooking style. Firstly heat your pan first and then add the right type of oil (high temperature resistant), heat this as well and then add the food. ALSO you don't need the highest temperature. I am often finding myself on the… Read more

lower end of the heat scale with my gas burners. Also for cleaning add water to the hot pan and hey presto with the steelo its as good as new. I love that I can use a steelo and steel slotted flipper. We looked at cast iron, ceramic but ended up with stainless steel (18/10 minimum) because it is safe, tough and lighter to handle. Also did I say that the iconix is the best looking cookware I have ever owned.........

Welcome to our home – After only a couple of weeks these saucepans are indispensable. Beautiful to look at, cook perfectly and a breeze to clean. We bought the set on Ebay, listed at $399.99 and got an extra $20 Ebay code reduction. How good does it get?

Still on trial – I am unhappy as the saucepans have developed white spots on the base of the pan and one is browning on m 9ne side of tbe inside vase of the pan.looks like rust. I love the pans just concerned i have not got quite the right product i was after.  Show details

Great set of saucepans – Love this Baccarat IconiX saucepan set Bought them on sale at Robins Kitchen so was a very good buy Have an assortment of sizes that are great to cook with, easy to clean came with frypan and baking dish Highly recommend.  Show details

I would never buy this again - 0 out of 10. Don't waste your money – This product is poorly designed. None of the lids are interchangeable so only one lid fits on one and only one pan. The pans are are not stackable so they take up a huge amount of space in the kitchen. I regret purchasing this set of pans so much that after having them for a few months I decided to get online and let people know that they are a… Read more

waste of money and kitchen space. Look for something else that has lids that can fit on more than one pan and the pots can be stacked. If you loose a lid you will have to throw the pan away or try to replace the exact lid.

Baccarat iconiX – This is just a follow up on my previous review http://www.productreview.com.au/r/baccarat-bio/1198727.html . I just wanted to write and say the replacement saucepans (of my choice) are fantastic. It was somewhat of a 'process' getting them but I could not be happier. I have used just about all the pieces from the 10 piece set and can not say… Read more

anything negative.

These saucepans are Impact Bonded with a 5mm aluminum base, giving you an excellent heat dispersion. Really good but have a read for yourself http://www.meyer.hk/modules/content/item.php?itemid=21

When investing in a good set of saucepans, research, research and do more research and make sure you keep all your receipts for all purchased ... just in case.