Bessemer Oven Pan Range
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- 3+ years
I have been using Bessemer for over 40 years. I have recently purchased a roaster pan to update my collection. I purchased the product on line. When the product arrived I wasn't satisfied with the item. I contacted Bessemer to report the issue. I received a speedy response from Mark who was able to help me with the issue. Thank you very much for the speedy service and for staying true to the product quality.
Excellent customer service from Robert in regards to a warranty claim. Love cooking in Bessemer, and they are so easy to clean. Have had mine for years and wouldn't change them. Show details
I bought the 32cm black roasting pan, and it is simply outstanding. A product of the highest of quality, I've never had a better roasting pan. The heat is distributed evenly throughout the pan, resulting in an beautiful, well cooked end product. So far I've cooked roasted meats and vegetables. You can start by browing meat in the roasting pan… Read more
on the stove over direct heat, then transfer the whole roasting pan to the oven to finish off. And it is a dream to clean, the debris from the roast wipes off easily. I'd recommend this to everyone. And their customer service is very helpful and responsive, understanding and accommodating. A great Australian brand.
Razelle was very helpful. Great customer experience. Replace sent swiftly Show details
Excellent customer service from Mark today regarding a damaged oven pan. Emailed photos showing damage to the non-stick coating to Mark and the issue was resolved within minutes with a very positive outcome. Extremely satisfied! Show details
Great customer service – Great service from Cleo we had a damaged delivery and it was sorted out fast with a replacement pan with in days of lodging. We are very happy with the service and now the set thanks. Show details
Sheila – Great response for what I needed . Thankyou Sheila for helping me out, cheers.
Great service – I love using the Bessemer cookware. Unfortunately one of our pans had an issue. Maryda resolved it in good time.
Thank you Bessemer – Excellent pan - heavy and distributed heat well - can go from stove to oven and even serve in it!! I contacted customer service and Mark was an absolute pleasure to deal with! Quick efficient friendly and helpful. Thank you Bessemer Show details
Magic pots – I love my cookware pieces I have chosen. Known in this house a magic pots. I use them everyday. Easy to use easy to clean. Show details
Bessemer Quality and Nezie,and Victoria, Excellence - A Winning Combination!" – Wow, I'm absolutely thrilled with my recent purchase from Nezie And Victoria! Their customer service team is exceptional. I received my Bessemer Roaster 32cm Ebony, and although it was slightly smaller than expected, the team was more than happy to assist with an exchange for the larger 40cm size. Their prompt and helpful response has left me… Read more
impressed and excited to start using my new roaster.
I've been a loyal Bessemer customer since 1990, and I can honestly say their products are truly amazing! Over the years, I've tried other brands, but none compare to the quality and performance of Bessemer. Their dedication to excellence is evident in every product they produce.
I'm looking forward to continuing my Bessemer journey with my new roaster and sharing my positive experience on productreview.com.au. Thank you, Nezie and Victoria , for going above and beyond and providing exceptional service to match the exceptional products!"
Explained that a screw from handle on lid went down the sink – Requested parts for handle of my large pan lid and was responded too promptly Show details
Great customer service – Victoria was a great help. Got a reply too on the weekend. Naturally the quality is great from Bessemer. Show details
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Will not cook with any other Dutch Oven! – I love my Dutch oven that I have used for 15 years. It creates the most tender an moist roasts and I will not use any other products. It certainly has stood the test of time as I am always careful in how I clean it as well. I remember when I bought it i was told it has a lifetime guarantee From flaking inside. Can I replace it? As I am lost without one! Show details
Not what they say they are – Good solid pans and cookware but the surface no matter what you do will not last had mine re coated twice Very difficult to get a good rec coating that will last Bessemer not interested in customer services for the price you pay not very good value Show details
Deep Oven pan and Americam spare ribs – Hi Recently we were purchasing another pot thru our distributor, we were asked how it's going, etc, I explain that I had started cooking and was loving it, so I was ask if I would write a review. Answer Yes, and here it is. My wife has had Bessemer for years. Every year or two she buys another piece. (She Loves it). Recently I started… Read more
cooking, 'Dad the want-a-be chef'.
My favourite recipe is 'American Spare ribs in hickory sauce'. These I cook in the Deep Oven Pan (The Beast) it's big. I can fit three full racks of ribs in the pan. The end result is fantastic tender meat falling off the bone in a home-made hickory sauce, WOW!
What I don't like is the wife's rules, you make the mess you clean it. ps. I do get help.
Cleaning is one of the great things about the cookware, the non-stick coating is SOOOO easy to clean, just wipe it out , generally no scrubbing.
I have read some bad comments about the non-stick. We own about 10+ pieces, some get used every day, I can be a bit rough on them too, I have even used metal utensils that's a NO NO, My wife is not happy!
So, yes the non-stick can wear out, I accept this as part of using non-stick. BUT, You get easy cooking and cleaning for the trade.
One of my pieces had a problem, Bessemer exchanged it no problems. Another I scratched, that I had to trade-in for a brand new piece for a good price ~ 40% off I think.
Some of our pieces are now over 20 years old and counting. The non-stick still looks great. Others are showing there wear and tear.
I love cooking and I hate cleaning, so we use Bessemer, I accept that they do eventually wear out.
BUT if you don’t mind sticking food and scrubbing pots then go an buy cast-iron or stainless steel, but good luck, I have been there and the cleaning is crap!
Like any thing that has a painted surface, it is not going to last for ever, you buy a car the paint gets old with wear and tear and age, go and see if you can get it replaced.
I/We have tried other cookware both non-stick and cast/stainless steel. they have their place. But we find Bessemer is great for both cooking and ease of cleaning.
The ribs and sauce take about 15 minutes to prepare and the cooking time about 3 hours.
Dad the want-a-be Chef
Hahahahaha far from perfect – I have owned a Bessemer Wok , and a large 300cms cassarole with lid , not used for the last years as the Teffelon has peeled out .They would not redo the surface and take responsibility . Its the biggest joke for the price however its easy to fool the masses as most are people conformist and they are fully aware of it .
Please Phone 1300655994 after January 11 and we'll have a look at it and replace if faulty.
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I’m sorry you had this experience but we do not recoat… Read more