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Part of Binge 1.2 
Binge Basic Plan

Binge Basic Plan

Binge Basic Plan
1.1

507 reviews

Positive vs Negative
2%98%
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Value for Money
1.3
Rates and Fees
1.4
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1 Jodie  · Terrible. No number to contact when help needed. Cuts out all the time.
1 Megs  · Beware the Scammers Signed up for a trail and its now impossible to cancel. Going to the bank to try and sort it out. Otherwise I'll cancel my credit card.
1 farrah B.  · Criminals Have cancelled subscription and yet still getting charged ! They make it impossible for you to cancel!
1 James  · Terrible picture quality after ad break. Have to restart the show everytime. Also there is nothing decent on there to watch
1 Gemma S.  · Far too many ads and far too often in comparison with other streaming services I have used with ads.
1 Christine M  · Stll charging after repeated cancel attempts. Online system designed to delay and frustrate, doesn't work as advised.
B F.
B F.NSW55 posts
  Basic
Value for Money
Rates and Fees
Content Library

Received an email for "resubscribe for $4 for first month", thought OK, will do. logged in, paid, then suddenly realisd the account had the wrong email on it @privacy something, not my email address. Logged into account using phone number SMS, but password wasn't working ,so couldn't get the account on the TV. Couldn't put the email address back… Read more

to mine despite it not being a confirmed address. Suspect that deleting "hubbl" account messed with BINGE account. Took over an hour to rectify, had to provide evidence I owned my phone number etc. Absolute dogs breakfast this company and its data management.

Charli
CharliWA11 posts
  Basic

I thought SBS was bad for continually showing advertisements but Binge takes the cake. I signed up for 1 month & I'll be cancelling it before the month is up. I won't be back.

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Elsie
ElsieQLD5 posts
  Basic

I don't mind the ads, but the constant glitching means I'm paying for a service I cant use!! Looks like I'll be going back to prime then. My downtime is too valuable to be spent feeling frustrated over a bad product/service.

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Reviews with attachments

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Ebony
Ebony
  Basic

I’ve been trying to watch this one episode for 15 minutes. It keeps pausing, glitching and crashing. Not to mention the ads. If I’m paying for a subscription of any kind I don’t expect ads. You pay to have binge and to use it so you shouldn’t have to the watch ads. YouTube lets you buy a subscription so you don’t have to watch ads, binge makes you pay just for you to have to watch ads. Absolute garbage, what a joke. ( this video is from TWD) Show details

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milopup
milopup4 posts
  Verified Basic

Unwatchable always buffering – Unwatchable apart from the Ads it is always interrupted by buffering. Customer service is terrible. Plus no refunds are considered. Heavily not recommended.

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Frank d.
Frank d.
  Basic

$4 month introduction is a scam. Charged me full price and wouldn’t refund the difference. They used every tactic to avoid paying the difference they owed me.

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Dave T.
Dave T.2 posts
  Basic

Awful program. Maliciously drew me in with a cheap deal after I cancelled my subscription due to suboptimal programming. After connecting me up they then blocked access to almost everything by freezing the screen with a message stating that this is not accessible. Deceptive and entrapment. I regret engaging them. There is no help phone number only a range of unhelpful web pages

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Gloria S.
Gloria S.NSW3 posts
  Basic

Unable to watch anything. Unable to access anything except my account details. Only advice was to reset modem (did that twice no effect). Nowhere to request a refund. After I cancelled, in frustration, was advice I had access for the remainder of the month! Infortunately…..I DONT HAVE ACCESS.

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Steve
SteveNSW8 posts
  Verified Basic

The worst customer service ever. which has standard and basic - stupid names are easily confused and I signed up for The one with ads. When I realised within an hour of joining. I contacted them to ask if they could cancel the refund so I could sign up tomorrow the ad free and they refused. Stay clear. I’d be surprised if they last. unsubscribing is tricky at best customer service terrible

Latest follow-ups

Robyn
RobynNSW14 posts
  Basic

Binge is the worst platform for viewing anything. After 2 minutes of watching a movie or series, Binge just stops working, pausing & overall I would not recommend Binge.

 Follow-up  · I was watching in my Hisense TV Yes this happened all the time. There were no error messages.

Nicholas W.
Nicholas W.19 posts
  Verified Basic

Despite having some good content it's the ad policy that is infuriating. You can't fast forward through the crass ads and if you rewind at any point Binge makes you endure the ads again. Best to dip in and out every couple of months.

 Follow-up  · Still a very clunky interface and even worse with ad saturation. I keep a 2 month subscription then cancel for six once I've watched what I want. A lot of the content is old, boring or just trash.

Positive reviews

IceBaby
IceBabySA
  Basic

Has MY show… – It’s the only one that offers The First 48 Which as far as I’m concern, is all I need so it gets a thumbs up from me!! Only thing that will get 5/5 is more episodes!

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Lucy
LucyVIC2 posts
  Basic

I actually love Binge (awks) – Seems like so many people are having bad technical issues with Binge, which really sucks - as does the fact that so many Samsung TVs can’t access it (so crazy)… but having said that, it’s my favourite streaming service by far. Awesome shows. We find that we default to it far more often than the other 6 streaming services we have. Show details

C T.
C T.3 posts
  Basic

Pretty Decent – There's no ps4 app so I can't watch on my non smart TV. It also doesn't have pop up player which the other streaming service apps do. Other than that the content is great.

Negative reviews

Pat
PatWA
  Basic

Be careful, I signed up for basic for one year when it automatically renewed it charged for premium at more then double the price. I contacted them and they refused to do anything about it . In the fine print apparently. Not happy .

Margo
MargoNSW
  Basic

Scammers. Signed up for trial and its now impossible to cancel. Going to the bank tomorrow to try and sort it out otherwise I'll cancell my credit card. BTW I found the content to be cr#p

Mal S.
Mal S.VIC2 posts
  Basic

I feel your pain burtfingers as same thing happened to us! They are saying it’s a problem at our end that we can’t watch the last episode of the uk series the game ! WRONG I actually googled eps 4 the game and through another provider got to watch the last 3 minutes! Cancelling my subscription tomorrow due to poor customer service!

Recent reviews

Corey M
Corey MWA16 posts
  Verified Basic

Signed up for the free month, ended up getting charged and contacted them immedietly, no response and another $20 later no response and there isnt even a unsubscribe under subscription in settings and no option to remove payment method. These guys are messed up.

Kat
KatNSW5 posts
  Basic

Binge has gone from hero to zero the platform is a bad version of early streaming it's so slow I've cancelled will never go back hbo looks like a good choice and stan

Tony G
Tony GQueensland66 posts
  Basic

Have you ever thought you had cancelled a streaming service after a short "freebie" offer ? Only to find that you got charged, and been told you hadn't actually cancelled ? Well, I got a 3 month $1 offer on Binge, and a week before the trial ended I cancelled, only to find that I was charged the $10 on the due date. I phoned up to complain, only… Read more

to be told that I hadn't cancelled and that the $10 charge was therefore valid. I pointed out to them (in no uncertain terms) that I had cancelled, and told them that I was going to report them to the ACCC as I had taken a screen print of the cancellation notification. They advised that they would review my case and assess after 3-4 days. I told them that unless I received an email the next day, refunding me I would go to the ACCC as 3-4 days was not acceptable. I was again told that these things take 3-4 days. I again pointed out that I had a screen shot showing the cancellation. The next morning at 9:10am I received an email advising that as a "one-off measure of goodwill" they would refund my $10. So not only do they fraudulently try and charge me after I had cancelled, but even when it is proved that I did cancel, they refuse to acknowledge any mistake and just offer a refund as a measure of good will Not good enough !! I know Binge is on the way out, hence all their $1 offers, but trying to overcharge their customers will only hasten their demise, and not a moment too soon as far as I am concerned. We are all far better off with out them.

LEN
LEN3 posts
  Basic

I had to keep on signing into my account which gradually became more and more difficult as they literally forced me to make a Hubbl account to get into it. Which I think I also had to pay for. I barely watched it because of all the hassle.

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Kransky
KranskyNSW
  Basic

Minus 1,000 stars. Terrible content, any show worth watching is suddenly removed and shows up on another streaming service. Don't bother with them. In fact run away as fast as you can.

Michael M.
Michael M.QLD2 posts
  Basic

With the closure of Flash.com, came promos about "your favourite channels" switching to Binge. (95% swwitch was the claim). My favourite channel was Fox. And my sister. And my friends also. We decided to move to Binge, only to find no Fox. Fox was enormously popular. They lied to get you to switch, pay, and then refuse to refund. Only after… Read more

threatening to approach my bank AND consumer affairs, did they eventually concede to refund my subscription. VERY DISHONEST.

Geena
GeenaSA4 posts
  Basic

The mobile app is not working, so I had to power up my laptop to stream a movie. I cannot hear anything even though the volume is at maximum. Most of the shows and movies are available on other streaming services. I have cancelled my membership but have not received any confirmation. I will see if I get charged next month.

Neo N.
Neo N.
  Basic

the subtitles show up 20 seconds after being said and you can only change the subtitles DURING the movie, you are unable to do it while paused. i could honestly make a better streaming service with learning 20 minutes of code.

Peter T.
Peter T.VIC
  Basic
Value for Money
Rates and Fees
Content Library

Cancelled the service and stated it was cancelled until they billed me again. So cancelled again and showed it was cancelled. Went back in to find out not cancelled again. Used chat to request cancellation and told it was cancelled again. Never had an email confirming cancellation. I consider this a con to have a service that won't cancel. As they have lost so many shows it is not worth coming back in the future so they won't con me again.

JAMIE B.
JAMIE B.QLD2 posts
  Basic

Never have I had a streaming service that have so many ads. Its feels like it's more ads than free to air TV. The ads completely take away the viewing experience. Im sure theres a deal where binge would take away the ads for more money. No thanks. Proper greed.

Not happy Jan
Not happy JanQLD3 posts
  Basic

[Content Removed] app. Always freezing and having to reinstall. Doesn’t happen with the other apps. Cancelling. They really need to get their [Content Removed] together.

Rose Smith
Rose SmithQLD4 posts
  Basic

The absolute worst steaming service I have ever used. I have stan, Amazon prime, Netflix, Disney plus and hbo max. The issue was that I set up an account with binge and watched a few episodes of a show. I logged in with the same account in my bedroom tv and it said that I didn’t have an active subscription. Despite multiple attempts at trying to… Read more

login, binge won’t allow me to watch anything or even verify with my existing mobile number because apparently I already had an account setup with that mobile number when I was already logged in? Made no sense. Had to use live chat to cancel my subscription.

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