Budget Direct Landlord Insurance

Yes it's good value 24/7 access made it easy for communication Policy was easy understood It's a well known and trusted brand There's is confidence in signing up with easy directions

If you join Budget Direct, you have to agree that you will automatically be charged for the next year payment, which would be a lot more than your current one (the initial one might be competitive). Unless you cancel your policy before the automatic renewal. There is no way to "pay only when you want to renew". It's either automatic renewal, or cancel. No other insurers do this from my experience.

Their live chat is weird, they tell you they're a person but wouldn't tell you their name, and the way they respond is like a bot, you need a lot of time and patience to chat with them. It takes them a few minutes for every reply.

I've never made a claim yet. Will update this if that happens.

Yes I had our accountant did all the enquiries as my husband and I unable to at the moment they sent us all the details and we reviewed each and every one of them

Budget Direct gave me a very competitive price on Landlord’s Home Insurance. The policy was easy to setup online and offered all the products I required including wilful damage and rent cover.

It was a policy I wanted at a good price,Budjet Direct offers a lot of options which suits me.
Hopefully if I ever have to make a claim, Budjet Direct honour the policy.
In total very happy with the policy and price.
Great Value.

The whole process is signing up was fine. I have not made a claim or rang customer service. But to date I am quite satisfied with the signing up process.

I have had the worst experience with customer service.
I have 3 policies with Budget, and i called to change the start date of an upcoming policy.
1. I waited for over 10 minutes to speak to someone from customer service.
2. A representative from customer/client service answered and told me that i have to cancel and recreate a policy and suggested to transfer me to sales.
3. I then spoke to sales after another long wait and they told me that it should be possible to change the start date. So they put me on hold spoke to customer services mana...

Yes very easy to set up and good value for money. I have not made a claim and though it's good to have it in place, I hope I don't need to.

All good so far only been acting for a week or so .A lot cheaper than my last policy but time will tell how good it is.Hope it works well

Process completed in an efficient and friendly manner. Staff member was quite good but required some training in technical aspects of insurance - but overall acceptable. She detailed the cover excess and premium in a professional and friendly manner.The staff member acknowledge the training opportunity and thanked me for guidance without being offended.

We had landlord insurance with Budget and thought we would be covered for damage, turns out this is an additional "extra" that you need to add which is unclear when you purchase the policy. We were left out of pocket thousands of dollars due to this. Do not insure with these guys!

The Budget Direct policy was easy to set up online. It came at a competitive price. If I’m ever unlucky enough to need to make a claim I hope that the claims process will be just as easy

Policy was competitive and better value than other insurance companies I contacted. I changed from the insurance company I had a policy with for 20 years. I hope that Budget Direct’s claim processing is up to the standard of my previous insurance company.

Easy to deal and fair price. I can see all my insurances from budget direct in my account and have more control on products. No claim has been made yet.

Needed a cover for a new house... in a hurry. Not only that I have some tenants for a couple of months so I had the added worry of working out what type of insurance and how to do it with a change over to a home policy imminent. I dreaded the search and the first few calls confirmed my fears... Then I went to the Budget Direct site and literally in 5 minutes I was set with the future needs set as well... So to reiterate... How Easy can it get! By the way the price was MORE than competitive... Well done, give the dog a treat on me.