Really good value. Great customer service. Very happy with everything. No comment keep it up the great work you do. Very easy to set up and communicate. Graet people. 10/10

Great value for money. Both contents and house insurance policies were cheaper this year then last year even though I increased the value on them. The staff are always happy to help when you call them.

Definitely my new policy was good value and straightforward easy to access on line.
Extra landlords insurance not available at the moment due to COVID-19 Hopefully in the near future this will be included.

Easy to set up and good value. Landlord insurance was limited - because of COVID19 excluded rent default and malicious damage by a tenant. I would’ve preferred to have that included. Hopefully can include at a future date!

I compared others to budget and was offered the best value. It was easy to complete online and in the future I will always compare budget to others on offer.

Saved $1k from my previous companies new policies with same inclusions. Very happy with ease of website and simple follow the bouncing ball to complete contract. A pleasing experience without being hassled.

Promises all sorts of incentives & gift vouchers but doesn’t follow through. Terrible customer service when following up on what happened to their gift vouchers etc. I’m dubious about what will happen if I actually need to make a claim!

Gud value was doing it online and got stuck somewhere in a mim i got a phone call from them. Helped me set up and even told me that no meed for contents in investment property. So saved me money.

It's very easy to set-up the policy. The customer executive l dealt with is very professional and gave clarification on my queries. I didn't make any claims yet and all good at this moment.

It was very good value and extremely easy to set up.
I haven’t needed to make any claims as yet and hoping not to make any claims if at all possible.

Home insurance on 3 properties with different details, was just easy to submit information for each application. The person who received my call was also easy to understand & deal with.

It was easy to obtain my insurance online. Clear questions helped determine the level of cover I needed. The policy provides good value for money. I'm hoping the claims process will be just as easy if and when I need it.

So far so good. It's a good value and easy to purchase on line. We may purchase other insurance with budget after if it is available on car and others.

I purchased a policy (x3 actually) which is indicative of my satisfaction. Agent talked me through the process and convinced me of the benefits of Budget Direct. I’m happy but please no more surveys.

Very bad value For money as I paid the same amount for coverage last time I had landlords insurance if tenant failed to pay. Not sure what the point of getting this insurance is to be honest and will rethink for next year if it’s really worth it.

Both consultants I spoke to were very attentive, knowledgeable and extremely helpful. The price was right for what I needed and I’m so glad you are able to service businesses.

The quote was a good and the live online chat made clarifying questions about the quote easy. This allowed me to easily purchase the correct policy to meet my requirements

I purchased home insurance with ease ,liked the opportunity to set payment schedule to suit my budget,found the site easy to use with all information clearly outlined.I have now changed all my policies over from RACV & am very happy with Budget Direct & the savings I have made Thank you.

Easy online set up very good price with bonus incentive will happily buy online again this is not my first policy with Budget And I’m sure it won’t be my last either

Easy to use website and a sharp quote.
Haven’t claimed yet but the process to setup the policy was smooth with no hassles. Would recommend it based on initial experience