- Sign in
- Write a review
Reviews
Reviewer Photos & Videos
Good to deal with
Went really well and gave confidence they were ok. Everything worked as they said. They have more value offered than was immediately evident. Nice surprise. Would keep with them in future.
Home & Content insurance
It was cheaper than any other insurance companies out the . It’s the first thing o have used them hopefully fingers crossed it works for me. It was easy to use
Hi Kmg, thanks for taking the time to provide your feedback. If you require any assistance, please reach out and we will be happy to help. Budget Direct looks forward to continuing to be the insurer of your choice. *Aina
So easy, so professional, so quick. Love it.
Having not had my own home before I was worried that the process would be complicated and expensive. It was the exact opposite. I love Budget Direct. Thank you guys
Hi Braden, this is excellent to read. It's great to see you are happy with our service and that you found our policies of good value. We look forward to continuing to be the insurer of your choice. *Aina
Find out how Budget Direct Landlord Insurance compares to other Landlord Insurance
Know better, choose better.
- 2 reviews
Change of policy name
Phone rep spent long time going through all the details with me & double checking everything was right. Very pleasant young lady. All the details were emailed afterwards for me to check.
Good afternoon Maureen. Thank you for taking the time to leave your feedback. We pride ourselves on our efficient and friendly service so are happy to hear you were pleased. We value you as a customer...
Read more and look forward to continuing to be your insurer of choice. Have a great day. *Eve
Very good service
Haven’t done any claim, I feel policy is very good and value for money.
But over all good experience .
I will recommend my friend and family as well.
Thanks for that
See you
Good morning Manpreet. Thank you for providing your feedback. We are happy we have been able to offer you a great premium on your Insurance cover. Should you have any queries we would be happy to help...
Read more further via our Live Chat facility online from our website. Have a great day. *EveThe reviewer stated that an incentive was offered for this review
Related Articles
Best Super Funds in 2020!
A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020!
Best Credit Cards in 2020!
Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the best credit cards this year, as decided by ProductReview.com.au reviewers.
What Is Peer-To-Peer Lending?
Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you.
Good price
I compared prices, and Budget was within my budget and competitive!! I however tried another policy, but it was way overpriced!! I am surprised that the second quote was many hundred of dollars more than competitive quotes.
Hi Wayne, thanks for taking the time to provide your valuable feedback. I am sorry to hear we were unable to meet your price expectations for your second quote. Please keep us in mind for your future ...
Read moreinsurance needs. Budget Direct looks forward to being your insurer of choice. *Aina
Not what I paid for.
Purchased a Landlords Building and Contents policy. Not what I received. Not fit for purpose. Cancelled policy and refund was short by$24. Shonky company. Stay away. Never again. No No.
Hi Steve, thanks for sharing your recent experience with us. Please email your policy number, date of birth, and address noted on the policy to social@budgetdirect.com.au and we will investigate this ...
Read morefor you. We look forward to hearing from you soon. *Aina- 2 reviews
Good policy
Super helpful sales rep I got the policy that I wanted for a good price with no mucking around at a time when I needed a policy quickly Very happy
Hi Murf, thanks for taking the time to contact us and provide your feedback. It's excellent to read that your overall experience with us was positive and you secured yourself some great value. Please ...
Read moredon't hesitate to contact our live chat team if there is anything further we can assist you with. We look forward to being your continued insurer of choice. *Ruby
- 2 reviews
Ok product
Very easy to deal with.BD on the phone, best price and happy with the product and service. It was easy to set up snd call center staff were very helpful
Hi Simon, thanks for stopping by to provide your wonderful feedback. It's fantastic to read we have been able to offer you a great premium on your insurance cover and that our set up process was easy....
Read more We strive to deliver a positive experience and it's excellent to read this was delivered to you. We value your business and look forward to continuing to be your insurer of choice. Have a great day! *RubyFind out how Budget Direct Landlord Insurance compares to other Landlord Insurance
Know better, choose better.
Fast, efficient
Fast and easy to use, you can see the cost as you apply cover options
Excellent value compared to other companies.
easy to navigate the site & choose the level of cover required.
Good morning. Thank you for taking the time to leave your feedback. We are happy we have been able to offer you a great premium on your Insurance cover and that our system is easy to navigate. Should ...
Read moreyou have any queries please let us know. We value your business and look forward to continuing to be your insurer of choice. Have a great day. *Eve
Great insurance
Very happy with the pricing and easy to navigate just on the website. The policy is new so we have not needed to make a claim at this particular stage.
Hi Roxanne. Thank you for taking the time to leave your feedback. We are happy we have been able to offer you a great premium on your Insurance cover and look forward to continuing to be your insurer of choice. Have a great day. *Eve
Easy to setup and review
Website was easy to Quote, had to collect some additional info and retrieval of quote real easy.
Reviewing policy after the fact real easy too and response for online account chat was quite quick.
Had looked around and this seems the most price commensurate and reviews on here & elsewhere seem to place above some of the well known insurers
Hi Harold, thanks for stopping by to provide your wonderful feedback. It's great to read you found the online journey easy. Please don't hesitate to return to our live chat team if you need any furthe...
Read morer assistance. We look forward to being your continued insurer of choice. *Ruby
Really easy to get a quote and then get the insurance organised.
Budget Direct is now one of the few companies to offer landlord insurance for holiday rentals. We have saved money compared with our previous policy and it covers what we need
Hi Richard. Thank you for taking the time to leave your feedback. We value you as a customer and are happy we have been able to offer you a great premium on your Insurance cover. We look forward to co...
Read morentinuing to be your insurer of choice. Have a great day. *Eve
- 2 reviews
Effective and Seamless
I needed a policy for contents and landlord and compared a few companies. Budget was Good value and easy to set up. The site was user friendly and the product was fit for purpose.
Hi Sachin, it's great to read our product meets your needs. Thank you for taking the time to provide this great feedback. We look forward to being your continued Insurer of choice. *Aina
Great saving and did it after seeing the helpful staff for my daughter claim
Policy was very good and very easy to complete on the computer
My daughter uses budget and staff were very helpful in recent claim Easy to get hold of and very quick to act
Hi Errol, this is fantastic to see. Thanks for choosing us as your Insurer of choice. *James
Find out how Budget Direct Landlord Insurance compares to other Landlord Insurance
Know better, choose better.
Questions & Answers
is rent default covered
Good afternoon Dianne. All details of the cover we can offer is noted within our Product Disclosure Statement which can be located on our website. Your policy would cover all Insured events as the cover is only for certain circumstances for tenant rental default. We are happy to assist with any queries you may have via our Live Chat facility online from our website. Alternatively, please feel free to email us at social@budgetdirect.com.au with all your questions and we can provide further clarification. Have a great day. *Eve
Interesting that no one seems to have actually made a claim yet but are raving about the product. In my experience most of these policies cover very little, especially with rental default or atleast not as we might expect. Some actual claim experience might be more balanced.
Hi Aquitania, thanks for stopping by to ask the question. We do have a large number of reviews from customers who have had a claim. We agree, it's great to have a variety of customer feedback to ensure a great balance. Wishing you all the very best. Budget Direct.
My thoughts exactly. I can't see any reviews about the claims process. I personally don't trust 5 star reviews without a long explanation why it is 5 stars. With insurance it all comes down to what happens when things go wrong, not the price you pay for premiums and how good their sales team is.
Can i be insured if i choose to rent my property privately was told it is hard to get insurance when not dealing with a real estate agent
Hi Dee. Thank you for taking the time to leave your feedback. Please feel free to email us at social@budgetdirect.com.au, and we will be happy to provide further clarity on any questions you have. We look forward to hearing from you soon. Kind regards, Budget Direct.
Get an answer from our members and Budget Direct representatives
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Geoff. It is fantastic to read that we have been able to offer you are great premium and the cover you require. Should you have any queries we would be happy to help further via our Live Chat faci...
Read morelity online from our website. We value your business and hope you have a great day. *Eve