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SergFar West, NSW
Peace of mind
A security blanket that is good value compared to other insurance providers, I must admit I didn’t do a great deal of shopping around and was relatively easy to setup.
1 comment
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Maria Marcelo
- 2 reviews
First Review
First application for rental insurance is Efficient and easy. Questions are easy to understand therefore you can answer accurately or precisely. I also recommend due to the cost effective and affordability .
1 comment
Budget DirectBudget Direct
Hi Maria, thanks for this wonderful feedback. It's great to have you with us, we look forward to being your continued Insurer of choice. Kind regards, Budget Direct.
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Sue M.Mawson 2607, ACT
Great communication and price
Compared to the policy I've held elsewhere for several years, my policy with Budget Direct is very comprehensive, written in straightforward English, and much cheaper. Great value all round when it comes to the policy itself and I especially appreciated the easily understood communications prior to my actual purchase.
1 comment
Budget DirectBudget Direct
Hi Sue, thank you for taking the time to leave your feedback. We value you as a customer and look forward to continuing to be your insurer of choice. Have a great week. Kind regards, Budget Direct.
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Find out how Budget Direct Landlord Insurance compares to other Landlord Insurance
Know better, choose better.
Jannell S.Central Queensland, QLD
- 2 reviews
Well worth it!
Was shocked at the increase in my house and contents insurance in a twelve month period. Budget Direct had a much better policy at a more than competitive price. I will be checking all my policies now as they come due.
1 comment
Budget DirectBudget Direct
Hi Jannell. Thank you for taking the time to leave your feedback. We value you as a customer and look forward to continuing to be your insurer of choice. Have a great day. Kind regards, Budget Direct.
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GayleSydney, NSW
- 4 reviews
- 6 likes
Cheap but nasty!
I had a burst water connection inside my laundry vanity causing flood damage to floating timber floors, carpets and kitchen cupboard skirting. Nothing to do with strata as all damage was internal inside my apartment. Instead of getting on with repairs through my landlord insurance ( the incident was 3 months ago) Budget want to know what the strata insurance will cover and have asked for a list of what strata insurance will cover (at a further cost to me of $5000!!!,!). Clearly they don’t want to pay for all the repairs and are passing the buck...Read more
! Given I have landlord insurance covering fixtures and fittings with Budget I don’t want to pay a second excess. It’s outrageous bringing a second insurance entity into a straight forward claim! I will approach the insurance ombudsman if they don’t accept my whole claim. Dreadful company that are soooo slow. My tenants still don’t have proper flooring while Budget try and pass the buck. Avoid like the plague!!1 comment
Budget DirectBudget Direct
Hi Gayle, thank you for taking the time to leave your feedback. Please feel free to email us at social@budgetdirect.com.au, and we will be happy to provide further clarity on any questions you have. W... Read more
e look forward to hearing from you soon. Kind regards, Budget Direct.Similar opinion? Write a review on ProductReview.com.au!
Fast n easy
Haven’t claimed but premium was good. Be good if there was explanation of what is covered in normal human terms to help customers understand. Insurance language isn’t as straight forward to everyday people.
1 comment
Budget DirectBudget Direct
Good morning, thanks for this feedback. It's great to have you with us, we look forward to being your continued Insurer of choice. Budget Direct.
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LouGreater Melbourne (Outer), VIC
- 2 reviews
Experienced, helpful and great value!
Easy to deal with and very knowledgeable staff. I found the person I spoke to was thorough and was out to assist me with benefits that suited ME and not necessarily the insurance company. Quite refreshing!
1 comment
Budget DirectBudget Direct
Hi Lou, thanks for this wonderful feedback. It's great to have you with us, we look forward to being your continued Insurer of choice. Budget Direct.
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KellyVictoria
- 7 reviews
- 6 likes
Two new policies taken out
I was able to do quotes online and arrange 2 new policies quite easily. They were the best prices quoted after checking with at least 3 other companies. The past couple of years I have gone through a broker so I was pleasantly surprised because I have always had flood cover included which was important to me . I have saved several hundred dollars purchasing the 2 policies
1 comment
Budget DirectBudget Direct
Hi Kelly, thanks for this wonderful feedback. It's great to have you with us, we look forward to being your continued Insurer of choice. Budget Direct.
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Peter B.Sydney, NSW
Solid offer
Good value, far cheaper than current cover, easy to set up and professional follow up that made transaction easy and simple. Contact was reliable, timely and courteous. Key was follow up
1 comment
Budget DirectBudget Direct
Hi Peter, thank you for stopping by to provide this great feedback. We look forward to being your continued Insurer of choice. Cheers, Budget Direct.
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Find out how Budget Direct Landlord Insurance compares to other Landlord Insurance
Know better, choose better.
GlennSydney, NSW
Grouped both house and landlord with Budget Direct
Good policy for home and contents but does not offer rent cover. Had take out another policy with another provider. If you do proper landlord insurance the entire package should be offered
1 comment
Budget DirectBudget Direct
Hi Glenn, thanks for this wonderful feedback. It's great to have you with us, we look forward to being your continued Insurer of choice. *Budget Direct.
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Good value
After hearing advertising for Budget Direct decided to give it a go saved around $500 by changing to you and much lower excess of course I haven’t had to make a claim yet so I hope that process will be fine
1 comment
Budget DirectBudget Direct
Hi Lynn, thanks for this wonderful feedback. It's great to have you with us, we look forward to being your continued Insurer of choice. Budget Direct.
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CynthiaPerth, WA
- 2 reviews
Bad customer service
I received many emails with all sorts of incentives & gift vouchers but doesn’t follow through. Terrible customer service when following up on what happened to their gift vouchers. They advise because I did not click on redeem voucher, that is why I will not get the voucher that was offer in the email. I’m dubious about what will happen if I actually need to make a claim!
1 comment
Budget DirectBudget Direct
Hi Cynthia, we appreciate you taking the time to provide your valuable feedback. It's a shame to read of your disappointment regarding your journey with us so far. Please feel free to email us at soci... Read more
al@budgetdirect.com.au with your details and we will pass it on to the team to review. We look forward to hearing from you soon. Regards, Budget Direct.Similar opinion? Write a review on ProductReview.com.au!
LandlordSydney, NSW
Death of tenant not covered
Clean up after death of tenant in bathroom not covered but dog with laser sword in mouth destroying power pole and house is (according to their ads) is covered. Go figure?
2 comments
Budget DirectBudget Direct
Good morning, thank you for taking the time to leave your feedback. Please feel free to email us at social@budgetdirect.com.au, and we will be happy to provide further clarity on any questions you hav... Read more
e. We look forward to hearing from you soon. Kind regards, Budget Direct.Thank you Budget Direct, the ball is in your court. Go back and review the denial of my claim, then reverse it. Simple. Look forward to hearing from you. There was no dog with laser sword anywhere in ... Read more
the vicinity killing the tenant who then spilled his bodily fluids onto the floor, obviously that was the problem.Similar opinion? Write a review on ProductReview.com.au!
johnkGreater Melbourne (Metropolitan), VIC
great result for family, best outcome of 2020
Was apprehensive in making the initial call, shouldn't have as the questions and answers were straightforward, additional information and advice together with
a welcome pricing made the decision almost unbelievable, how good was the
outcome
1 comment
Budget DirectBudget Direct
Hi Johnk, thank you for taking the time to provide your valuable feedback. We look forward to being your continued Insurer of choice. Cheers, Budget Direct.
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BhaumikPerth, WA
Good value
The policy amount was almost half than competitors. Very quick and easy to get quotes and covers most of the areas as others.
Haven't claimed anything yet but hopefully that would be hassle free too if I have to.
1 comment
Budget DirectBudget Direct
Hi Bhaumik, thanks for this wonderful feedback. It's great to have you with us, we look forward to being your continued Insurer of choice. Kind regards, Budget Direct.
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The reviewer stated that an incentive was offered for this review
Find out how Budget Direct Landlord Insurance compares to other Landlord Insurance
Know better, choose better.
Shirley De VilleSydney, NSW
- 3 reviews
Quick & Efficient
I was given a defined appraisal within a few minutes & the cost was dramatically less than competitors prices for same insurance.
Operator was quick to assess my requirements & very professional in her manner.
1 comment
Budget DirectBudget Direct
Hi Shirley. Thanks for taking the time to leave your wonderful feedback. It certainly is great to have you with us, we look forward to being your continued Insurer of choice. Kind regards, Budget Direct.
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diannerohrGreater Melbourne (Outer), VIC
Great price
The policy was $200 cheaper than my current policy so I was pleasantly surprised. Very easy to do on line and I got a $60 card. Very happy. Haven’t claimed yet so hope that will be as easy should the time come.
1 comment
Budget DirectBudget Direct
Hi diannerohr, thank you for taking the time to leave your feedback. We value you as a customer and look forward to continuing to be your insurer of choice. Have a great day. Kind regards, Budget Direct.
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The reviewer stated that an incentive was offered for this review
Gina HincheyCentral Highlands and Goldfields, VIC
Convenient and hassle free. AMD good value.
Simple and convenient and as I had to call back with an answer it was all logged and easy to converse with a new customer service representative and finalise my landlord insurance.
1 comment
Budget DirectBudget Direct
Hi Gina, this is fantastic to read! Thank you for taking the time to provide this great feedback. We look forward to being your continued Insurer of choice. Cheers, Budget Direct.
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TroyWide Bay-Burnett, QLD
So Easy
Easy process and a great competitive price until I got to the review which has made me do a minimum of 30 words so this is the only annoying part the rest was great.
1 comment
Budget DirectBudget Direct
Hi Troy, thank you for taking the time to provide this great feedback. We look forward to being your continued Insurer of choice. Cheers, Budget Direct.
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blackburnCanberra
- 2 reviews
- 1 like
it was easy and the telephone guy was helpful
only just bought it and no claim made hopefully never have to do that. visit means we have had a disaster at our house being rented .much cheaper than our previous policy
1 comment
Budget DirectBudget Direct
Hello, this is fantastic to read! Thank you for taking the time to provide this great feedback. We look forward to being your continued Insurer of choice. Cheers, Budget Direct.
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Questions & Answers
aquitaniaasked
Interesting that no one seems to have actually made a claim yet but are raving about the product. In my experience most of these policies cover very little, especially with rental default or atleast not as we might expect. Some actual claim experience might be more balanced.
1 answer
Budget DirectBudget Direct
Hi Aquitania, thanks for stopping by to ask the question. We do have a large number of reviews from customers who have had a claim. We agree, it's great to have a variety of customer feedback to ensure a great balance. Wishing you all the very best. Budget Direct.
deeasked
Can i be insured if i choose to rent my property privately was told it is hard to get insurance when not dealing with a real estate agent
1 answer
Budget DirectBudget Direct
Hi Dee. Thank you for taking the time to leave your feedback. Please feel free to email us at social@budgetdirect.com.au, and we will be happy to provide further clarity on any questions you have. We look forward to hearing from you soon. Kind regards, Budget Direct.
Maree E.asked
I have a new insurance olive 11752821801 50 Ella street Adamstown. It is a one insurance , what I thought I was getting was landlord insurance on this policy. What to do.
3 answers
Budget DirectBudget Direct
Hi Maree. Thanks for reaching out. Please feel free to email us at social@budgetdirect.com.au and we will be happy to look into this for you. We look forward to hearing from you soon. Regards, Budget Direct
Crap! review all is 5Star selling. Where is the review when you claim? HIDE????
Budget DirectBudget Direct
Thanks for your response Judith. Customers can leave any reviews on this site. You can find more reviews about our claims in our website. Regards, Budget Direct.
Details
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Budget DirectBudget Direct
Hi Serg, thank you for taking the time to provide your valuable feedback. We look forward to being your continued Insurer of choice. Cheers, Budget Direct.