QBE Landlord Insurance

After comparing several premiums and unsuccessfully seeking a premium renewal reduction from my existing insurer, I chose QBE who offered more coverage as a landlord at a competitive rate Show details ·  1

BEWARE. They will find dishonest loopholes to reject your claim. They are refusing to pay my landlord insurance claim after my tenant smashed the bathroom basin even though the policy states it covers fixtures including basins, including for strata lot owners. They say they don't have to cover it because the building's insurance could… Read more

theoretically cover it (though I would receive nothing from that claim because the excess for that is so much higher than the claim amount). Hence why I bought landlord insurance, and paid an extra premium for a lower excess.

Very dishonest to use a loophole like this to not honour a very standard scenario where the insurance is needed. I never would have spent hundreds on this policy, plus a premium for a lower excess, if I'd have known it effectively covers nothing.

I do not recommend at all. Save yourself the time and stress and insure elsewhere if you are a landlord looking to mitigate risk.

Always a pleasure to use the QBE insurance website or speak with a consultant on the phone. Excellent Landlord Insurance cover, a reasonable premium & a company that follows through with administrative tasks; for example, posted documents, emailed… Read more ·  2

receipts or information, in a timely manner. Thank you QBE with whom we've had Landlord Insurance for 4 years.

I am only reviewing the quote process I have not made any claims so have no basis for a review of that aspect. The quote process was easy although you do have to check the prefilled info. It can be inaccurate because it would have been assumed from other info e.g. 2 car spaces may be translated to 2 carports. For my policy the pricing is slightly lower than a comparable policy from another major insurer. Show details ·  1

The online quote system is reasonably easy to use. But I couldn't retrieve the earlier quote. The system kept 'crashing', hence doing a new quote. In the end, price and products are competitive. Show details ·  1

only problem being the online interface occasionally getting stuck on fields like Date of Birth and stopping the next steps. Will look forward to my years insurance and have a better idea of QBE the. Thank you Show details ·  1

This policy application didnt give me any option regarding Accidental damage or Strata excess cover Show details

the question very easy to answer the question thank you Show details

I found it especially frustrating when i tried to put a higher replacement value on my house, that the system kept saying there was a technical issue every time, start again. Why? Also, when I tried to pay and put the expiry date in it would not take as it is on the card (for goodness sake!) it had to be diff giving 2030! These things need to be kept in unison. Otherwise it was a fairly easy process. Show details

Had a lovely fully explained process with Alyssa in WA who made the whole process so much easier. Her level of professionalism was top notched which is what sold me over other insurance companys Show details ·  1

Easy process doing this online as are most companies. Easy language used and easy to follow and check the Terms and Conditions. Best of all was a lower price than my usual insurer. However, we never know just how good or bad our insurer is until we actually make a claim. Show details ·  1

Good Landlord Insurance offering. Lots of questions but the website for taking out a new landlord policy is well set up and quick. Pricing was competitive, at the time, but need to keep comparing when taking out any policy. Independent review by Choice recently gave QBE a good report in 2025. Show details ·  1

Excellent cover, online application was a breeze and almost $800 LESS for my annual premium than with RACV - and I get a ton of "loyalty" discounts with RACV! I've been with RACV for over 25 years - my Landlord's premium went up $332 this year!!! I'll likely move ALL my insurances to QBE now. Show details ·  1

Insurance is too expensive but we have no choice. This time I got discounted price because I have a Costco membership. It will be good if insurance companies reward loyal customer instead of new customer. The world we live in no reward for loyalty. Show details ·  1

The online experience was simple, extra details were clarified by calling the help line. Spoke to Jess extremely helpful answered all of my questions. The landlord Insurance policy is better value than my previous insurer with better cover/ value. Many thanks Show details ·  2

The website is easy to manoeuvre. The choices to individualise the product make significant differences in the price of the final product. The prices are fair. From experience, I know that the service in case of a claim is excellent. Show details ·  1

It was very easy to set up new landlord insurance policy online. I’ve found that with other policies whenever I have had to talk to someone from QBE they are easy to understand, based in Australia, friendly and helpful. Show details ·  1

The process was surprisingly simple and quick. I've used a few online quote portals recently and some ask so many questions about every little irrelevant detail, this was very simple and efficient, and the insured sum calculation was helpful and easy to understand Show details ·  1

The online application was very easy unlike some other insurers. QBE made it easy to see what was insured. The questions were straight forward. One thing to watch out for is the price between the standard QBE quote and the velocity Frequent flyer QBE quote. The quote with velocity is higher. I also liked that payment option of paying later. As… Read more ·  1

I've got almost 2 weeks before I need my new policy to start, I didn't want to pay up now so the pay later option is very good. Keeping the funds in my pocket.

I would prefer renewals to be cheaper or the same price as going through the process of a new quote each year, it would show recognition of customer loyalty. I have never lodged a claim. Show details ·  3

Overall, an easy request to quote but for the final stage...an email of the quotation was sent but it is only valid for the day of quotation. When I retrieved the quotation and wanted to proceed, there was a 'technical' issue and I was asked to call but only during office hours...but my quotation was made on Sunday and only valid for the day of quotation...so, it would not void by the time I call in!. Show details ·  1

Easy to navigate, quick response and provided good landlord insurance cover Show details ·  1

Easy to follow online instructions & simple to understand what is being asked. Show details ·  1

Quick and easy. Review the automatic information filled in about the property, as I did need to make some adjustments. Show details ·  1

Easy to navigate the website for landlord insurance application. User friendly. Show details ·  1

New customer, found the process v simple & most importantly the price was v competitive. Show details ·  1

Good quote and insurance purchase process. Appreciate the questions and clear information provided. Show details ·  1

Easy process. Significantly cheaper than previous insurer for the same coverage Show details ·  1