Cammy Security Camera
41 reviews
Annoyed at having wasted money on the old Cammy – As others have said, the change that Cammy made at the start of 2021 is ridiculous. Not long prior to this I bought 4 cameras and what they were calling their hub - a white box that stored the data. The hub meant a subscription wasn't needed. Obviously they decided it was a bad business decision and changed back to requiring a subscription to… Read more
operate. I didn't realise that meant the old app and hub would stop working. So I invested in all these electronics for them to go obsolete within the year. So annoying. If it had been better explained I might have been tempted to continue with them, but now I just angry.
If it aint broke, don't fix it - now non Apple compatible – For some, this system will still be ok. I used to love my Penguins. But the company have decided to to tweak the product rendering it useless and costly to me. The tweaks...you now need 1. A new computer left on permanently in your empty house. Cammy now DOES NOT FUNCTION WITH APPLE COMPUTERS on any level! The problem? One must now have a… Read more
functioning computer, with Windows 10 , left on 24/7 at the site permanently! Yep. Thats just what you need in an empty house, a current computer just waiting to be stolen. 2. The compulsory monthly cost? One must now have CammyHub with subscription to use the cameras that used to work perfectly. Used to free. 3. Also. They gave me absolutely NO NOTIFICATION WHATSOEVER. I have been labouring trying to 'fix' a system for months that is now completely useless to me as I dont have a hub, dont have a monthly subscription and I am an Apple user and they did not even have the courtesy to let me know. So very peeved. My Penguin will be learning how to swim, and the Hawk how to fly! WHY WHY WHY WHY WHY????? It was so good before!!
Should be called Scammy – We bought 3 security cameras from these people a few months ago based on their system alerting us to intruders via phone alerts (with live pictures). They then shut down this free service, switched to a subscription only based service that requires you to leave you laptop switched on and at home when you leave the house! Not only that, it no longer works with Apple, has to be Windows 10. Feel very ripped off right now. Show details
Positive reviews
We have 2 – Have the Penguin & Just Got the Night Hawk! The Best to Security Cameras you could have & Top Service !!!!!!!! Both Work Great with the settings for My iPhone 8 Plus Recommend For Home Security! Show details
Great cameras great customer service – Works very well in club and easy to use. Very good customer service Ruby very good Great product It's very good for us in our clubhouse and we can move around different areas. . Show details
Exceptional Service – Always helpful,, fast responses. Very good system, always working and alerting correctly. Currently using the nighthawk camera, a perfect camera for outdoors. Highly recommended for the security conscious. NO failures to note. Show details
Negative reviews
Terrible customer service. Bad company strategy. Simply dumped their customers – After being with Cammy for years, they upgraded 2021 to a new system ONLY allowing Windows users. So everyone on Mac, who purchased their expensive gear, was literally dumped without a working app. PS: Also Support was very slow, takes days for a reply. Also email problems, their system won't except all (normal) email addresses so had to stuff around with a unique gmail for it to work. Show details
Cammy were great. We’re getting 4 weeks notice about a major change to occur over the holiday period?! – My rating is based on current mood! Agree with Belinda from Melbourne. Fortunately we have had the hardware for over four years so it’s been worth it for us. However I received an email yesterday announcing the hub. We now require a pc or laptop permanently in the house for said hub. Cost is higher and you have until 31 Dec to change over. This… Read more
is the WORST timing to change over a security system. We will be away for 5 weeks starting 15 December. We have laptops only and will take them with us. We really need our cameras working while we are away! So unimpressed. We live in a town where crime skyrockets around Christmas. We have GPS trackers on our vehicles and all sorts of additional security measures but the cameras notify us when there’s people around our property so we can call the police. This is very important to us. I sent Cammy an email outlining above. They would look into extending the app functionality but suggested we do the free trial?! There’s no point we will never have hardware while we’re away left in the house to run it??! #grumpycustomerwhodoesntwanttheirstuffstolen!!
Not Happy – Penguin has been brilliant but Cammy is changing the app to the HUB. The HUB is not free for basic monitoring and alerts anymore and it doesn't work on a Mac (the HUB needs to be on a windows desktop in order to work on your phone). You can't keep using the old app once the change is official which makes the camera a bit useless so I am very sad.… Read more
The alternative I got recommended won't give alerts. A shame because I was until now loving the Camera and the existing app. I only got it in May/June this year.
Recent reviews
Excellent value and great product and support – Recently had failure of live view due to required IOS update.Support came back to me very quickly.Sometimes have issues connecting from outside but that is due to networks/wifi. Overall great Show details
Security cameras and help that I received – Just having someone there that can help and trouble shoot is great I Thankyou so very much I appreciate it. My cameras work great at night as well as the day. Always armed when I leave the house and arm it when I sleep so I can rest stress free. Show details
Great support & polite friendly service – Our camera had issues with Live View and we messaged for help after trying to solve the issues ourselves first. Prompt reply within 24hrs with helpful suggestions to try with the the offer of further assistance if still not happy. The solution worked the first time. Super happy it was a minor glitch & quickly resolved. And always pleased with the Support Team as we get really polite friendly replies every time :) Show details
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Easy to use and very reliable – The system is on 24/7 and functions very well indeed. Occasionally there are issues with my router but these are not connected to the Cammy server which has always been fine. Staff are very quick and helpful if there are any issues
Love these cameras, work well and support if needed is great – The cameras are on all the time, i have not had to change any batteries as it is connected to power. Not sure of my purchase date but have had them for a few years now
They are there for you – My system is on 24/7 (mains system) and monitors the front and rear of my 2 bed property. The Cameras have worked very well and the only issues I've had are of a tech issue - setting up etc. Probably because I'm a bit of a dinosaur when it comes to I.T !!!! I've had the cameras for a number of years now - can't actually remember how long ago I got them but I've never had any 'faults' to report on - just my operator error !!!!!
Easy setup & great customer support! – I have used Cammy & their cameras for almost 3 years now. My mother, who is 81 years old, also has them installed front & back of her home. I have found them to be very reliable and do the job they are meant to do! When I have needed any assistance, the Cammy Support Team have been very quick to respond & have always been helpful &… Read more
friendly.
I would not hesitate to recommend them, and they have been invaluable for keeping an eye on my mum.
Cammy team always go over and above the call of duty – My cameras are mains operated so batteries never run out. The services and all cammy team members are excellently good at their job. The team are a pleasure to deal with.
Assistance to buy Cammy Hub – Camera's on 9am - 5pm and no battery required. Just contacted support to purchase the Cammy Hub and Ruby was very professional and helpful and sent detailed instruction on how to set it up once it arrives. Thank You.
The cameras are perfect and cakeer for my needs thanks cammy – the Cameras are on 24/7 days a week never had any problems with these find the feed back after a some problem like reconnecting them to a new server other than that I give 10 out of 10
It means my safety & well being its everything to me being living on my own & having gone through wh – It’s on 24hrs 7Days a week thank God for that PS : I need for it to be known that these people are so helpful & wonderful & i’m one very grateful lady thank you team of Cammy Carol Graydon .
Your not only purchasing a camera, support, security and overall satisfaction – I did not use the battery. I used AC. I Sleekly hid the wire inside the wall. Being Very discreet. These cameras are worth every dollar. I highly recommend this. The icing on the cake is the customer support they offer via email as well as over the phone. Very professional, efficient and extremely courteous. You don’t find that now a days with… Read more
many companies. What most do is hide behind a email support. Not my friends at Cammy. You can write or call. Thank You Cammy for your great SUPPORT!!!
Find out how Cammy Security Camera compares to other Wired Surveillance Systems
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Good camera just a few issues every so often – This camera app is a really good idea and was relatively easy to set up. The app doesn’t upload every now and then but not much so all in all a good little camera.
Superb Customer Assistance – I have had Cammy home cameras for just over two years now and have three in total. The cameras themself are awesome. They give great quality both during the day and at night. Having the two-way audio is great too. I have found this useful simply contacting my children downstairs when I am upstairs. Lazy yes, but very helpful given that I am… Read more
disabled.
I would also like to thank the Cammy team for their excellent customer service, by far amongst the best I have ever received. The few concerns/issues I have had over the years have always been resolved very quickly and with absolute excellence.
Keep up the great work!
Great product – My system is on 24/7 and I have never had to recharge it. I find that it is easy as chips to set up. Once set then I just forget about it. It does all of the hard work.
The platform is the best – Supplied my own camera - the Cammy platform is the best as it provides snap shots of activity in a summary form so you don't have to view every event. So far very reliable and good customer service from Ruby and William.
Really good, really simple – Bought 3 Penguins to keep an eye on my elderly mother who lives alone. Really easy to set up once you resolve the 2.4 GHz / 5 GHz issue and the technical support is first class and really friendly. Picture is crystal clear and the monitoring aspect on any device works a treat. Only minor criticism is the power lead is a bit short particularly if you want to mount the camera high on a wall but otherwise wouldn't hesitate to recommend.
Brilliant set up best out there – 24/7 never have to replace battery as mains connected excellent cameras and great customer service .I would defiantly recommend this set up to anybody who wished to help protect there personnel belongings
Cammy Capers – The product is worth the monthly subscription! The actual response back in terms of timeliness and helpfulness to issues needs to be greatly improved! I have as yet been unable to set up at my new residence!
Works as promised – Can’t remember when I bought but long time ago and service excellent. No problems this time but technician contacted me because I installed a new router and had to update Cammy wifi.
Real easy to use and good picture quality – Used Cammy now for over 2 years, very useful and helpful. Reliably records incidents. I use cameras to watch my pet's behaviour too. Have had to replace 1 camera which became faulty after 18 months but cammy reduced the price of a new camera.
Improvements could be made – The cammy is okay for logging in and checking things are okay but would be better if you could also record whilst in live view. It would be nice if this became available with an update.
Great system and fantastic customer service – I have used the Cammy system for many years. It is easy to use and just sits in the background until you need it or it detects unexpected movement. You can then review the footage from anywhere. If you run into any problems the team at Cammy respond very quickly and speedily fix the problem Top marks
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