Rosie
Rosie

I have a new Mac and need to "set the pc" so that I can scan - printing is not a problem though, just can't scan from the new Mac.

Graham B.
Graham B.

Cannon MG6360 is showing Error 5100 I checked for blockages there are none The machine gives a loud screeching sound and the ink cartridges are jammed on the left when cover is open

marlene f.
marlene f.

printer tells me paper in cassette is wrong size and should be in rear tray. I am printing on plain A4. printer is TS6360 Have been using printer for several months and am familiar with the settings. This particular print job will work from my Android Phone.

Anthony C.
Anthony C.

how to access paper feed as some paper has jammed inside

Dr Robert McQuillan
Dr Robert McQuillan

New cartridges but notice says 'inkwells are low'

judge
judge

My MG6360 has decided to shadow print my documents. i have cleaned, replaced inks, aligned, done everything except kill it. any tips on how to fix this problem please would be greatly appreciated. thanks

NLJ
NLJ  

I have not experienced that but it sounds like you have made a preference setting in Microsoft WordArt.

judge
judge  

sorry not using word art when typing up documents . thanks for your help

Shuji H.
Shuji H.

Change a tray

NLJ
NLJ  

I don't understand the question

Blinky
Blinky

how to connect the printer to iphone, I've connected by cable & opened the canon print app on the phone but it can't find the printer

Errol T.
Errol T.  

It takes time to do it but it work’s very good it is a very good printer.

Lloyd L
Lloyd L

My Cannon MG6360 printer seems to Paper/ink abrasion 4 out of 5 lines . Desperate for help ASAP Many thanks Lloyd

olivia mcleod
olivia mcleod

How to change ink cartridges for MG6360 canon please advice

Phillida E.
Phillida E.  

how to change ink cartridges?

James
James

How to connect to the NBN?

rotawa
rotawa

Hi, I have MG6360 and receive message … " WRONG HEAD "... replace head Code 1403

I did replace it and … " PRINTHEAD IS NOT INSTALLED"... Code 1401 - Check Ink came on the printer screen.

I did everything by the book and again and again it is showing printhead is not installed !.

What next ?!

Regards

[email removed]

Mr. Angry
Mr. Angry  

My sympathies. There's no point in trying to reason with the Canon Pixma MG6360. It's designed to develop a very serious attitude problem shortly after installation. It would be simpler if it displayed the message "Wrong printer. Destroy immediately," saving everyone a lot of time and money.

testa88
testa88

Hi, I am trying to print in just black ink and have ticked the box for greyscale in the printing preferences and have saved that but the printer is still printing in colour. is there something else i need to do?

domie48
domie48  

Sorry I can't help except to say that when opening a page to print I would click on the computer screen B&W. I have since thrown my Canon in the bin and purchased a Brother because iMac would no longer recognises Canon MG 3600 series printer.

Ruth M
Ruth M

My Canon MG6360 printer will not photocopy - it keeps telling me that there is no paper in paper compartment, but there is paper.

It will print from the computer, it just won't photocopy. Any ideas?

Sargasso Sea
Sargasso Sea  

We are having the same problem although it doesn't tell us that there is no paper in the tray. The only way I've been able to get it to print is to take a screen shot and print that. Good Luck.

Charlie
Charlie

The printer will not print. It goes through the motion as if it is printing with the paper coming out with nothing on the paper.

Yes, I have gone through the maintenance, the yellow tabs are off, most of the cartridges are fresh. Why no printing? Any help?

John
John  

I have had this happen as well. Try removing the power plug from back of printer for 10 seconds then plug back in and restart. Also try rebooting your pc, and possibly removing and reinstalling the printer. This machine has lots of problems.

John

diane
diane

I have a canon MG6360, can anyone tell me if I can just print in grayscale as I don't want to keep paying out big money for the colour I don't use.

John
John  

If you are using Windows just click on the Microsoft Icon or go to your control panel, select devices and printers, find your printer, click on display printer properties, and select grayscale

Fay Trace
Fay Trace

Where did you get a cd for an MG360 as I lost my and need to reload it.

Magpie_Paul
Magpie_Paul  

Don't know, came with it. do your self a favor and get rid of it ASAP and try another brand, before you buy any more ink and waste any more time and money on it. Take it to a canon dealer and toss it on the floor as hard as you can into as many pieces as you can.

Fay Trace
Fay Trace  

Thanks I will toss it on the floor as hard as I can it ain't worth the pain I get with it THANKS

deanm
deanm  

i have one i can copy for u but i made the same mistake and bought this heap of rubbish I find this hard to believe that a company like Canon can rip people of buy putting such rubbish =on the market

Darren
Darren

I have an MG6300 that will not print everything on the page. It seems when I go to print a invoice from our website it does not print the customers name or address or it prints this section very faint. I have tried on both iMacs and still does the same. Help appreciated.

Magpie_Paul
Magpie_Paul  

no idea... I mainly use DVD print .. I see it for sale now $50.00.. I paid over $250.00.. there is a complete scam with printers and even bigger scam with ink.... thieving bastards all involved...

DebJ
DebJ

Hi, I'm scanning some documents to my computer but don't know where the printer is sending them. Where do I need to go to retrieve my documents? Thank you.

Magpie_Paul
Magpie_Paul  

should be in you printer's icon lists, scanned documents. just open up the right segment..

Tom C
Tom C  

Canons usually make a scan folder and it should be in that, Do a search for a scan folder in your computer,

lizzy
lizzy

My printer seems to be scanning rather than just photocopying. Why is this?

Tom C
Tom C  

Not sure, I would suggest loading the drivers again, has it done this before, and what is you computeusing. window 8 or 8.1 mine works well on vistar, we had an incompatibility problem with one computer

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