Chasseur Cookware
53 reviews
- Still Works
- ·
- 1 - 4 months
- ·
- 3+ years
After taking excellent care of my french oven (only using on low heat, never heating empty, and cooling before washing), the enamel coating on the inside of my pot still started cracking after only a year of use. I contacted Chasseur for a replacement, but not only did they refuse to take responsibility for a subpar product, they turned around and… Read more
said that the warranty is void as it must be user error - even though I diligently followed the user manual! Will never buy from them again.
Purchaser beware – I bought a Chasseur French Oven 28 - 8 to 10 years ago expecting it to last my lifetime as I had paid a lot of money for it. Over time the base of my pot has had pock marks grow which isn’t great. I contacted the company who refused to provide a replacement- claimed I hadn’t cleaned my pot properly after each use which is totally untrue. Can not… Read more
recommend Chasseur cookware to anyone and will be buying a different (& hopefully better and more reliable product)
Enamel chipping off from exterior – I purchased a low round casserole enameled cast iron pan. Used a few times on the stove on low heat and maybe 1/2 dozen times in the oven (160-180deg). I recently noticed a fairly large patch of enamel (~2cm diameter circle) had chipped off from the exterior of the pan on the side. Very strange. It's had very little use and has never been dropped… Read more
or sustained any damage during use or cleaning. I have other enameled cast iron from le cruesset for more than 15 years with no issue at all. I can only assume there are quality issues with the chassuer brand with regards to their enameling process. Unfortunately their warranty claim service decided it must be impact damage, which i know for a fact it isn't, so wouldn't offer any refund. Disappointing quality and and more disappointing warranty service. Buyer beware!
Reviews with attachments
Read before buying - flawed product and poor service – - purchased enamel pot - followed all cooking and cleaning instructions - inside pot broke off and ended up in food - complained to chasseur who said its not their fault and sent through warranty and cleaning instructions - i complied with everything shared and i now plan to take further action - awful warranty, awful post sales service, awful product Show details
Read before buying - flawed product and poor service – - purchased enamel pot - followed all cooking and cleaning instructions - inside pot broke off and ended up in food - complained to chasseur who said its not their fault and sent through warranty and cleaning instructions - i complied with everything shared and i now plan to take further action - awful warranty, awful post sales service, awful product Show details
In-depth reviews
Excellent cookware!! – I bought two casserole pots 3.8 litres in this aubergine series after i got sick and tired of my so expensive bessemer cookware which I bought the whole set and it dissapointed me after six months of very gentle use the non stick of the pans are seeming to flake. So I decided to buy la chassuer and oh boy did I make the right choice? Definately… Read more
yess! I can't believe how good this cookware is and it's a breeze to clean. It does not retain the odours of the food previously cooked in it unlike other non-stick pots and pans like bessemer which would leave you with the smell of food which had been cooked in it even if you washed it thoroughly a couple of times. Chassuer pots washes off so clean with no odours no matter what you cooked in it. Having used this for a week now I don't want to use any other pots. Im definately going to buy some more Chassuer pots and pans and would recommend anyone who is thinking of buying it. I love them and I still have to make out what to love it more for, the way it cooks or the way it looks! Very pretty. I love it for both reasons, the way it cooks and for the way it looks:)
Servicable cast iron cookware – Cast iron cookware seems to polarise people. You either love it, or hate it. The latter is usually due to bad experiences through improper use. Would I fry an egg in a cast iron pan? No. Fry chicken thighs? No. Would I make a casserole, soup, stew, pasta sauce or braise? Yes! The trick is to use medium heat, never high. Meals that… Read more
have a sauce or liquid clean the pan (deglaze) as you cook. Dry frying (this includes using oil) will leave burnt proteins stuck stubbornly to the surface. Making a sauce will lift these easily.
I have several pieces of Chasseur, with both the gloss and matte cooking surfaces. Both are superb (and clean!). In my collection is the grill pan, the stacking saucepans, 26cm frypan and a 30cm shallow casserole dish. One of these is used nearly every day.
Each item is excellent for what I require them to do. But there are times where they aren't the right tool for the job. I wouldn't for example, make bacon and eggs in them.
The fit-and-finish of Chasseur is very good. I have owned cheap Chinese enamel iron pots but the Chasseur, with their double enamel coating, are a billion times better and well worth the premium. I expect the Chasseurs to last a decade or two when cared for and used properly. I have discarded cheapies in less than a year.
Having praised my Chasseur pans so, I would like to say that they are not the best available, even in their price range. Obviously Le Creuset are a better product, but I am not so sure they are worth the hefty premium over the Chasseur. If you have money to burn, by all means buy Le Creuset, I am sure you will not be disappointed.
My money usually goes to Staub cast iron. The quality and performance of Staub are second to none (in my experience) and they can be purchased at crazy discounts from time-to-time.
Whilst Chasseur may not be top-of-the-line, they are a very respectable cast iron solution that are well worth their price. Quality and performance, good looks Better pans available for the price
Can't wait to buy more Chasseur products – I had wanted a cast iron cookpot for ages and was so excited to get the big French Oven for my birthday in my favourite colour. It has been used for lots of dishes...soups, stews, pasta sauces, but it mostly gets used to cook the yummiest curries. I have actually been quite surprised at how little it ends up getting stained after a long slow cook… Read more
with fresh ground spices brewing away in it. And, yes sometimes the food will stick a little if I have it too hot, so if you keep the temperature down to medium or below and also keep an eye on it and stir when needed it won't stick. It's not rocket science, just trial and error. ps I will definitely try the baking soda after my next curry, thanks perook :) It's like the stove top version of cooking in an AGA oven, cooks the food through beautifully so it melts in your mouth A little on the expensive side, but quality product and a lifetime investment. Pleased to see them on sale at such reasonable prices at the moment
Positive reviews
Fantastic after sales service! – We have had our Chasseur casserole for almost twenty years and the Bakelite knob needed replacement. Chasseur no longer manufacture Bakelite knobs but forwarded the steel alternative which fits our casserole perfectly. Great service! Show details
Very impressed – Had an issue with the one I purchase - chopped enamel. They replaced despite being 9 years old. Very easy process. Really impressed by this and would very happily buy their products again. Show details
Love the Pot, Love the Colour! – This is not a cheap addition to my kitchen pots but I loved the colour and have always wanted one. Bought it for myself as a christmas gift. I have loved using this Casserole Pot. Have had no problems cleaning it, I always clean it by hand and never in the dishwasher. It is heavy and I don't mind the weight of it. The only thing reason I gave… Read more
it only 4 stars was because the handles do get hot (I feel I should have expected that as they are cast iron and metal) and the lid handle has come loose several times. Easy to tighten but am surprised that it happens.
Negative reviews
Great pot. Terrible warranty conditions – Whilst I have really found the cast iron pots to cook well, there is no avoiding the fact there will be built up residue on the bottom of the pan. You are advised to only clean with warm soapy water, which was done, and then when the enamel cracked I was advised the warranty is void due to built up residue on the bottom of the pan. With a $360… Read more
pot, you would assume the warranty would not be so consumer unfriendly.
Love the pot but disappointed with service.
Got stained on first use, sent to Chasseur who said they will send it back to me – I used my Chasseur dutch oven once and it ended up with tiny spots all over it. I scrubbed, tried everything to remove the spots. My partner tried 3 times. I assumed there was some fault and was asked to post the pot. They said it was just stained and suggested I used bicarbonate soda paste and leave it to sit and they are sending me my pot back… Read more
in its current state. If you love a pot that is VERY HARD to clean, go for it. Otherwise, Aldi pots are better in my persona experience.
Find out how Chasseur Cookware compares to other Cookware & Fryware Products
Know better, choose better.
Lasts for 10 years then toss – We have cooked out of 5 chasseurs for 10 years on almost a daily basis and that’s how long they last. The chipping on the rims is not a problem, but they all chip on the inside sides and bottom. Ours did all in about one month of each other. Goodbye to 5 chasseurs. Once it happens the pots need replacing as alternatively, you will eat enamel… Read more
chips…. Some people still try to sell them second hand I noticed which in my book is very unethical…and dangerous. Average price per pot was around 250.00 (from 20 cm to 32 cm)
Recent reviews
Do not buy!! Ignore all other reviews! – Do not purchase. Everything sticks to it and impossible to clean! Enamel so easily comes off when trying to clean with non abrasive sponge! Strongly recommend do not buy! So overpriced! Show details
Good cooking but poor quality – Usually expensive but available for well under half price. Heavy so distributes heat well for slow cooking. Surface degrades over time and formed a bubble under the enamel, bubble broke and the pot is no longer usuable. Contacted Chasseur with no response for four weeks, followed up and received a response from Sheldon & Hammond who rejected… Read more
warranty on the basis the pot was used on high heat, which it wasn't. Pot was good while it lasted but unfortunately quality is below average and after sales support is disappointing.
Absolute rubbish! Don't buy one – The pan stained after just one use and now I can't clean it. I tried to get a refund and was told that the heat must have too high. I'm sorry, no refund. Who would of thought that this alleged fry pan can't handle high heat. Should be rebranded as a delicate simmer pan not fry pan.
Quality – Got this on sale for less that half the RRP. Sturdy and distributes heat evenly. Have only used it once for lamb shanks and was a success. WIll try it think weekend for a curry Show details
Love it – I love my dutch oven , start all my casseroles on the stove top, then straight in the oven for a slow cook. One pan wonder. I have never had any trouble with, washes up a treat, and if there happens to be dark stains I just use a little bleach, fill with water, let sit for 30min to an hour and all nice and white agian. Had mine for years, just bought another, different size. couldnt do with out mine. Show details
Genuine Guarantee – We had our well loved Chasseur for many years. Some time ago the cooking surface 'popped' in a few places. We contacted Sheldon & Hammond who replaced it for us, amazing service. Show details
Not a fan – I’ve had this for about 2 years and it’s not an easy one to use. And it is sooo expensive. I think there is much better pans around for the price. Show details
Poor quality – Have purchased Chasseur 28cm Sauté pan with lid. First time it came with cracked glass lid,second time the replacement item had a chipped glass. Such disappointment and waste of money and time Show details
Find out how Chasseur Cookware compares to other Cookware & Fryware Products
Know better, choose better.
WARNING: A 'Lifetime Limited Warranty' lasts ten years – My La Chausser ruby red casserole cooking pot, my pride and joy, was given to me by my mother in 2005. I have treated it with loving care every time it was used. Careful handwashing, no harsh cleaning products, wooden cooking utensils only. Yet, last year, a chip emerged at the bottom. I had always thought (as had my mother) that La Chausser… Read more
had a lifetime warranty for the lifetime of the original owner (the website also says this). But, when I rang up today to enquire about my 'lifetime limited warranty' I was advised that lifetime actually means 10 years. The word 'Limited' in the warranty essentially makes the warranty worthless. The casserole is a considerable investment piece but the warranty does not cover this. Be warned.
Pretty color – Bought the item for my partner and it has a really nice color rang to choose from. It is quit heavy and it has the non stick cooking surface which helps cooking a lot easier. Show details
Good Quality French or China – I owned the french owned version and i thought id try the chinese version. Look unless you really try and pick it, it cooks the same and you get the same results. Worth a purchase for the price, hopefully it holds up over time! Show details
Not so good! – This product is not so good as people say it is. It gets sticky occasionally, heavy to lift while cooking (which is very disappointing). Product is very hard to clean as it gets sticky and the residue won't come off. Show details
Disappointing – Only 2 years old used occasionally. Enamel chips all through the bottom of the pot. Rendered useless!!!!! Very disappointing for a product that should be long lasting not to mention very heavy to handle. Show details
Reached end of life – I have loved my chasseur casserole pot for 12-15 years, it heats evenly and has just been an awesome all rounder. Until last night when the enamel started flying off when it got hot. Burning hot chips of enamel were flying in my face and around the kitchen. So dangerous and so disappointing. I'm thinking I may need to replace it with a cast iron casserole without the enamel lining. Show details
A real work horse – I bought my French oven as a poor uni student and was worried about putting so much money into a pot. I had no reason to fear! 12 years of constant use and it's still going strong. I've even used scotch pads (although rarely needed) and the dreaded dishwasher and there is still no damage to the enamel. I would recommend to anybody. Show details
Initially excellent but has reached the end of its life – We have had our Chasseur (original made in France) for 10-12 years. The lid came off whilst lifting it (quite dangerous) about a year ago and a few nights ago the enamel on the bottom surface came off in chunks. So will no longer be using it. We are now looking at replacing it with a Le Creuset. Have always used it on the gas top or in the electric oven.
Dont waste your money – the biggest waste of money, cracked right through the centre within a week, 2nd one lasted maybe a year. Give me a corning ware roasting dish over this rubbish anytime.
Affordable cast iron oven that isn't made in China – I have been using my Chasseur French Oven for about a year now and very happy with it. Comparing it to my friends Le Creuset however it doesn't have the same quality finish of enamel and it is significantly heavier, however bang for buck it definitely is the most affordable French made ovens of the lot. I purchased mine from everten.com.au .… Read more
If you are unsure they have a great article on their blog that explains the 3 French brands that will help you make a decision
Initially excellent now very wary – I've owned two Chausseur Dutch ovens for over ten years and although both were brown in the middle almost from day 1, in the past two days both have exploded on the inside sending the enamel spurting into my spouse's and then my daughter's faces. I have always cooked with them on a gas stove top but recently have moved to an induction stove top.… Read more
Maybe the enamel exploded because the bottom surface of the Dutch oven wasn't completely flat on the stove top, or maybe it got too hot. Either way, the Dutch ovens are now in the garden and completely useless for cooking with as the inner enamel has eroded. I've bought a Le Creuset now and hope that the superior pot will cope with the new stove top.
Most useful pan – I used my oval Dutch oven tonight as a wok because I have an induction cook top and don't want to invest in a cast iron wok. The end result (caramelized brussell sprouts) was perfect. Clean up is a snap. Would recommend the regular black unless trying to match a color to your kitchen. L. Dick Denver
Enamel keeps chipping off – My chaser casserole is a bad problem as the enamel keeps chipping off. I have to throw out food cooked I it Very disappionted. I have to discard it
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.