7Chasseur Cookware

Chasseur Cookware

7Chasseur Cookware
3.7

46 reviews

PositivevsNegative
63% · 2914 · 30%

Hot Handles While Cooking Yes · No
Even Heat DistributionYes · No
Non-Stick Longevity
  • Still Works
  • 3+ years
Build Quality
3.9
Value for Money
3.8
Ease of Use
4.0
Cleaning & Maintenance
3.8
Non-Stick Quality
4.0
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Reviews

46 reviews
HAT
HAT
  Cookware

Got stained on first use, sent to Chasseur who said they will send it back to me

I used my Chasseur dutch oven once and it ended up with tiny spots all over it. I scrubbed, tried everything to remove the spots. My partner tried 3 times. I assumed there was some fault and was asked to post the pot. They said it was just stained and suggested I used bicarbonate soda paste and leave it to sit and they are sending me my pot back in its current state. If you love a pot that is VERY HARD to clean, go for it. Otherwise, Aldi pots are better in my persona experience.
Gary W.
Gary W.
  Classique

Fantastic after sales service!

We have had our Chasseur casserole for almost twenty years and the Bakelite knob needed replacement. Chasseur no longer manufacture Bakelite knobs but forwarded the steel alternative which fits our casserole perfectly. Great service! Show details
Russell
RussellSouth East Queensland, QLD4 posts
  Classique

Very impressed

Had an issue with the one I purchase - chopped enamel. They replaced despite being 9 years old. Very easy process. Really impressed by this and would very happily buy their products again. Show details
Non-Stick Quality
hermina
herminaMetropolitan Adelaide, SA16 posts
  Classique

Lasts for 10 years then toss

We have cooked out of 5 chasseurs for 10 years on almost a daily basis and that’s how long they last. The chipping on the rims is not a problem, but they all chip on the inside sides and bottom. Ours did all in about one month of each other. Goodbye to 5 chasseurs. Once it happens the pots need replacing as alternatively, you will eat enamel chips…. Some people still try to sell them second hand I noticed which in my book is very unethical…and dangerous. Average price per pot was around 250.00 (from 20 cm to 32 cm) Show details
Ease of Use
Alex
AlexMetropolitan Adelaide, SA
  Classique

Do not buy!! Ignore all other reviews!

Do not purchase. Everything sticks to it and impossible to clean! Enamel so easily comes off when trying to clean with non abrasive sponge!
Strongly recommend do not buy! So overpriced! Show details
Alex
AlexGreater Melbourne (Metropolitan), VIC
  Verified Cookware

Good cooking but poor quality

Usually expensive but available for well under half price. Heavy so distributes heat well for slow cooking. Surface degrades over time and formed a bubble under the enamel, bubble broke and the pot is no longer usuable. Contacted Chasseur with no response for four weeks, followed up and received a response from Sheldon & Hammond who rejected warranty on the basis the pot was used on high heat, which it wasn't. Pot was good while it lasted but unfortunately quality is below average and after sales support is disappointing. Show details
Mudcrab
Mudcrab2 posts
  Verified Cookware

Absolute rubbish! Don't buy one

The pan stained after just one use and now I can't clean it. I tried to get a refund and was told that the heat must have too high. I'm sorry, no refund. Who would of thought that this alleged fry pan can't handle high heat. Should be rebranded as a delicate simmer pan not fry pan.
Diane
DianeMelbourne13 posts
  Cookware

Love the Pot, Love the Colour!

This is not a cheap addition to my kitchen pots but I loved the colour and have always wanted one. Bought it for myself as a christmas gift. I have loved using this Casserole Pot. Have had no problems cleaning it, I always clean it by hand and never in the dishwasher. It is heavy and I don't mind the weight of it. The only thing reason I gave it only 4 stars was because the handles do get hot (I feel I should have expected that as they are cast iron and metal) and the lid handle has come loose several times. Easy to tighten but am surprised that it happens. Show details
Build Quality
Ease of Use
Cleaning & Maintenance
Dani
Dani3 posts
  Classique

Quality

Got this on sale for less that half the RRP.

Sturdy and distributes heat evenly. Have only used it once for lamb shanks and was a success. WIll try it think weekend for a curry Show details

Cleaning & Maintenance
Non-Stick Quality
Diana M.
Diana M.Gippsland, VIC5 posts
  Classique

Love it

I love my dutch oven , start all my casseroles on the stove top, then straight in the oven for a slow cook. One pan wonder. I have never had any trouble with, washes up a treat, and if there happens to be dark stains I just use a little bleach, fill with water, let sit for 30min to an hour and all nice and white agian. Had mine for years, just bought another, different size. couldnt do with out mine. Show details
Mandy
Mandy2 posts
  Classique

Genuine Guarantee

We had our well loved Chasseur for many years. Some time ago the cooking surface 'popped' in a few places. We contacted Sheldon & Hammond who replaced it for us, amazing service.

 Show details

Laura
Laura3 posts
  Classique

Not a fan

I’ve had this for about 2 years and it’s not an easy one to use. And it is sooo expensive. I think there is much better pans around for the price.

 Show details

Asel
Asel2 posts
  Classique

Poor quality

Have purchased Chasseur 28cm Sauté pan with lid. First time it came with cracked glass lid,second time the replacement item had a chipped glass. Such disappointment and waste of money and time

 Show details

Nancy
Nancy3 posts
  Classique

WARNING: A 'Lifetime Limited Warranty' lasts ten years

My La Chausser ruby red casserole cooking pot, my pride and joy, was given to me by my mother in 2005. I have treated it with loving care every time it was used. Careful handwashing, no harsh cleaning products, wooden cooking utensils only. Yet, last year, a chip emerged at the bottom. I had always thought (as had my mother) that La Chausser had a lifetime warranty for the lifetime of the original owner (the website also says this). But, when I rang up today to enquire about my 'lifetime limited warranty' I was advised that lifetime actually means 10 years. The word 'Limited' in the warranty essentially makes the warranty worthless. The casserole is a considerable investment piece but the warranty does not cover this. Be warned.

 Show details

Archie
ArchieBrisbane10 posts
  Verified Classique

Pretty color

Bought the item for my partner and it has a really nice color rang to choose from. It is quit heavy and it has the non stick cooking surface which helps cooking a lot easier.

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Questions & Answers

roger b.
roger b. · Cookware Classique

I used my 28cm red Chasseur on a smaller element on an electric hob than the pot on high heat and it has “burnt” the ring size into the enamel. Can I clean this off or is the pot now irreparably damaged?

Rafael S.
Rafael S. · Cookware Escoffier

How can I restore the original copper coulor on my brand new Chasseur – Escoffier Copper and Stainless Steel Tri-Ply Covered Chef’s Pan? I have used once and now the outside colour looks orange to blue (if that's make sence). Thanks

Rafael S.
Rafael S.  

Just for future references, I have done a little research on the internet, and I found the best solution to get the copper colour again was using a (supermarket) product called Bar Keepers Friend .
I have used and looks as new again :)

gabriela g.
gabriela g. · Cookware

Can lid go to oven as a handle is plastic?

Mudcrab
Mudcrab  

sorry can't help as mine came without a lid. I would never buy one again.

See all Chasseur Cookware questions

Details

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  • GTIN13: 3244335192307, 3244335195384 and 3244335196497

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