Circulon Cookware

Our frypan only lasted a little over 12 mths, now it is not non-stick, Circulon will not honour their so called lifetime warranty saying we obviously overheated while cooking, which didn't. Show details

Non stick does not last, rude customer service – We purchased the 5 piece Circulon Contemp set from Harris Scarfe February 2017. The pots are still fine, but that’s because they aren’t used regularly, the 2 pans on the other hand lost their non-stick feature very quickly. We had the larger pan replaced, then the smaller pan slowly lost it’s non-stick a month or two later, so we followed up on… Read more

the original chain and their response was pretty rude saying they couldn’t relate the cause to manufacturing defects, but that they “will be replacing your product as a once-off goodwill gesture.”

So now we’ve had the replacement pan for about a year and it’s again lost any bit on non-stick. We haven’t bothered trying to get this replaced again because our last claim was a “one-off goodwill gesture” so obviously we will be denied. We followed their recommendations for cleaning and use to the letter, but we’re also told in this email that basically future claims will be void.

This product will not last 10 years, it will last you 1 with regular use and you will deal with rude customer service if you make a claim.

We will not be buying circulon again.

Very good product Backed by a Great Warranty – We bought a Circulon All Purpose 26cm /4.2L Open Chefs Pan from Chef’s in November 2011 (6 years ago) While we were very happy with the pan for a number of years, it has started sticking over the last year or two and was getting progressively worse. We noticed this particularly when we are cooking scrambled eggs and rice-based dishes such as… Read more

risottos. We are careful when using it and use non-metal utensils such as silicon spoons. We are fairly careful not to overheat it and clean it carefully. Just recently we cleaned the surface by boiling a little dish washer powder dissolved in water for about 5 minutes, the water discolored which means it must have been removing some residue and it made a small improvement, but didn’t solve the sticking problem.

We were looking at some other pans in a Stevens Kitchen Shop a few days ago and mentioned the problem we were having to the sales person. We said we were not keen to buy Circulon again because of the problem we had had with our existing pan. She suggested we make a warranty claim as the pan has a “Life time customer satisfaction guarantee”. We contacted Circulon Customer Support and after emailing some photos as requested, were offered a replacement pan. They didn’t have our model in stock, but offered us the next size up, complete with lid.

I tend to be fairly cynical about “Lifetime Warranties”, But I have been more than impressed with Circulon’s customer service. It was fast, efficient and we look forward to receiving our replacement pan. We have certainly changed our minds and would buy Circulon again. Many thanks to Allison at Circulon Customer Support.

Now I understand what non-stick truly means ! SO easy to clean ! – After years of purchasing supermarket non-stick fry pans, I now know what non-stick truly means with the Circulon Symmetry skillet. To test it out I started with eggs, which turn out beautifully and slide right out of the pan without having to use any oils. I then moved to making fry dishes with seafood and then meats and have had the same… Read more

perfect results every time. When the recipe calls for oil I use a small amount to quickly fry chilli's or garlic and then add the meats & veggies. The skillet is so easy to clean, even just a wipe with a damp cloth does the trick after cooking eggs or rinse under warm water with detergent takes just seconds.

After 6 months of use, absolutely nothing has stuck to the pan and the coating is still in the same condition as the day I purchased it - no scratches or marks.

The fry pans I used to purchase from the supermarket would never be truly non-stick from day one and therefore within a few months they look dirty and the coating surface starts to come off when you try to clean them. Knowing that the coating surface is likely coming off while I am cooking food is extremely unappealing and probably not healthy. That worry is now gone with the Circulon Symmetry.

I purchased on sale for half price and a number of online and retail stores regularly have it on sale at the same price. That makes it approx. double the price of the supermarket ones but totally worth it in my view considering peace of mind of no coating in my food and based on the performance so far it should easily last more than double the time of the others, making the Circulon Symmetry a sensible $ purchase.

Best pans Ive ever used! – Best pans Ive ever owned. Still non sticknafter a few yrs of use. My Scan pans all ended up in the bin becoming sticky within a few weeks. I have different circulon pans and they are all bloody fantastic. My handles dont get hot like some reviews mentioned. It’snthe only brand I will buy after yrs of trial and errors with other brands. Just bought mybdaughter a whole set Show details

Great quality, long lasting, minor colour blemishes – Have had ours for over 10 years and still going great. Also had Circulon infinite that lasted well over 7 years but the Professional range is more durable. I wouldn't recommend dishwasher purely because it blemishes/taints the pans.

Cannot fault this frypan! – After bad experiences with many other brands of non-stick cookware, I thought I’d give it one last go with Circulon’s latest iteration: Innovatum. So glad I did! This frypan is outstanding. It really is non-stick, it gives a great browning despite being very light and is just so easy to clean. Plus, it’s really versatile, transferring easily to… Read more ·  1

the oven mid cook. You don’t even need an oven mitt as the handle stays cool. The ribbed surface is great for fish and surprisingly also makes for the best pancakes. I cannot believe I am finally recommending a non-stick pan!

Poor non stick qualities – My Circulon frying pan is definitely NOT non stick as within a short time of ownership the non stick surface ceased to function. It cannot be fully cleaned despite careful use and following the use instructions. Also on some Circulon saucepans I own, the silicon heat insulators on the lid ruptured soon after purchase. Overrated and overpriced junk.

Totally overpriced waste of money – I thought I'd make a custard from scratch in the small pan and scratch it did I could not eat the custard because all the inside of the pot came off. not happy at all Show details

would not recommend – The pans are absolutely ridiculous, the handle is much heavier than the pan. Even when I put water in it, it still does not have balance. I had water in the pan on the stove and when i let go for one second it suddenly flipped and the water went into our gas stove tops, causing us to lose power and have no electricity in the whole house. Show details

Do no buy better cheaper options out there – Had numerous sets of these pots and pans for a few years they do not age well at all since this is my third time buying the same set in 10 years I wondered if their customer service would do anything about it through a warranty…of course not took 4 months to get back to me through email and said I had damaged all these pots and pans and nothing… Read more

they could do about it they started rusting and losing the finish and had to be thrown out. Bought a cheap set of t-fal and they are light years better. I cook all the time went to culinary school and really enjoyed this set for the 6 months they were still useable but the company doesn’t stand behind its product oh well. Lifetime warranty yeah right

Non stick pots and pans – Handles are generally ok and Weight is average the non stick is not good and comes off and makes the cookware un usable.. do not recommend this product to anyone, buy the standard stuff for less headaches Show details

Absolutely terrible – I bought the 3 frying pan pack. They lasted 3 months, the food sticks on them, they are stained, very, very poor quality. I won't recommend to anyone. I already filled a complaint, but I didn't receive a reply. Show details

No longer usable – Have had this set for around 6 months so far. They are structurally well built however the non stick coating is nearly non existent and the circular design makes it impossible to clean easily. The metal handles (understandably) get very hot including the longer handles. Show details

Sadly they are NOT non-stick! – I bought a set of 3 Circulon frying pans from Myer - not a cheap purchase. They were only non- stick for a short time then everything began to stick and I had to use more and more olive oil or butter to prevent sticking which defeats the purpose. I never have the pans on high heat and always clean them carefully. I’m very disappointed in the product. Such a shame as I had great expectations of these pans. Show details

Terrible, lifetime warranty a joke – I bought a set of the frypans, initially were great but deteriorated over time and no longer non stick. Contacted circulon and wait for it, they said I had over heated them hence the reason they are no longer non stick. DO NOT BUY CIRCULON  Show details