Can’t honour their 25 year warranty against defects
I bought the Elite reversible grill from The Home. I used it on the grill side once, and the second time used it on the flat side. The flat side was bowed in the middle and any oil on it drained to the two ends
I had this product for less than two months and after emailing The Home, they informed me that the manufacturer would not refund me. This product was obviously faulty ( I sent photos to prove it). So much for a 25 Year guarantee!!
The best I could get was a store credit from The Home. They’re still selling this substandard product.
Great essential for everyday use, and especially when purchased on sale!
This is a great example of cast iron cookware, and I bought the casserole dish on sale. It's used regularly in my home. The cast iron is of good quality and the only difference with it's French competitor is brand name. I have used both and found no discernible difference. It's great to start a dish on the stove and then pop it in the oven to slow cook; either is fine. The only (inherent) downsize is the weight, but that means it's of good quality and necessary in this sort of kitchenware. I really can't fault it, except to maybe suggest some more neutral colours; but that really is splitting hairs.
Great product. would recommend it
I bought a large soup pot in burnt orange. Colour is gorgeous. I have this product for a few years now. It's basically indestructible and will last for years (with gentle care) used it in Oven too.
Only negative is that the lid knob is fastened with a screw that rusts...
replaced it with a rustproof screw
easy to do and no damage to lid or knob.
Unbeatable value for a product that will last many lifetimes
To those who say it's NOT non stick this is because you haven't learnt to care for and maintain your cast iron. Care is simple and YES, it definitely is exceptionally non stick once you know what your doing. There are plenty of online resources to learn this from. Use plenty of good quality oil when you cook and season with a light film of oil / fat - it'll get better ever time it's properly used. No, they are not too heavy either. If your not interested in learning simple principles on how to look after cast iron and reaping the benefits then go back to your toxic Teflon coated stuff.
Not non stick
Don't waste your money if you are after a non stick pan. This product is not as described. The online description, states heavy duty, cast iron, green colour, all of which is true. But also describes pan as non stick, which it definately is not true. And to get off the burnt food takes a lot of soaking.
Not non stick
Questions & Answers
just bought a 5l hotpot to make sourdough bread.oven temp needs to be 250c.on the box it sys 200c safe. will this hotpot be ok with that temp.
I have a red classica cast iron pot... after I have used vinegar, it stained the outer layer... how to bring back the original appearance?
Has it stained the iron or the enamel?
I've not had luck with stains on the enamel, I just consider them "character"
As for staining on the iron: just give it a good wash in hot water, heat up and rub in a little oil. Every "stain" on the iron will just disappear after a few uses where new oil will re-season the iron.
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