The new cole Dental Floss 100m is horrible to use. The floss itself is thick and nearly dragged out my dental works and not to say is bulky and takes up more space in my travel bag. When I shop I usually buy multiples and stock up in my house hold so everyone can grab whwn needed. I am going to have to toss them all in the bin and replace them… Read more
with another brand as all the family members also complaining its not the same as the old colgate which everyone loves. Very disappointed
Finally I have found a replacement floss for the discontinued "best" Total Dental floss we used to be able to get. The "new" one is Not improved. Ripped out one of my fillings. This morning I found Piksters Eco Floss at a Foodland store. It's not… Read more
satiny but thin enough to go through tight teeth. I'm happy. How much it might shred or not, I will have to wait and see. But I wanted to share my good news. And $2.50 - half the price of the Colgate Total.
Follow-up · I've been asked to give a follow up review : ) I don't use Colgate Total floss anymore. As i mentioned in my last post I have found Piksters Eco Floss a great replacement. Almost as thin as the original Colgate, although not waxed, and i haven't had any shredding. Also no flavour - which is what I prefer. 10/10 for me, after an approximate 2 year search.
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Have been a Colgate user my entire life and this is by far the worst floss I have ever use. Too thick, would get stuck and the fibres would fray and get stuck between by teeth. Disappointing and frustrating experience for a usually good brand. Waste of money. Won’t be buying again. Show details
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Reviews with attachments
So bad I would make it zero stars if I could. Shreds straight away. Gets stuck in teeth. Supposed to be new and improved….what a joke. Have been using it for years but will be throwing away both my newly opened boxes. What a waste of money. I can’t understand why you would change the formulation of a perfectly good product. Show details
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Horrible product – I think it's pathetic an oral hygiene company as big as Colgate can't make a decent design for their flossing product right. The floss often breaks loss from the thread meaning you hafto constantly open the packaging and feed it back threw the the hole so it's on the right angle to cut the floss. It gets very annoying over time and won't be buying dental floss off Colgate anymore.
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The worst – This stuff is the worst, shreds instantly and feels like there is a real risk of causing damage to teeth or fillings when it gets stuck. It probably should have been recalled. I find it hard to believe that these issues weren't identified during even the most basic product testing. Have switched to oralB. Show details
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My dentist solved this problem for me – Sorry Colgate, the New and Improved flosses loosened a filling. After putting in a new filling, my dentist handed me Oral B Satintape. Ta dah. It's ribbon floss, and it's just like the Colgate original, (except it's mint, so I soak it in warm water for 5 minutes or so). I'm happy with it, and my teeth are thanking me : ) - in the photo, Colgate… Read more
original floss is on the left, Satintape on the right.
I'm left wondering what was Colgate's problem with the original, and best Total floss product?
Thanks for your review on our Colgate Total Floss. We're… Read more (+1 reply)
Positive reviews
Good – This is a great floss - I use it along with Colgate Total toothpaste & will never go back. It's not too expensive, lasts for ages and is very strong and durable. It makes daily flossing less of a chore as it is thin enough to fit between teeth that are close together! I already used to use Colgate Total toothpaste, and then I was given a sample of… Read more
this Colgate floss to try. It was great - it was strong enough not to break like some other brands that I've tried. Yet it was also thin enough not to get stuck between my teeth - it made cleaning a whole lot easier!! No negative things to say about this floss!
Good – I like using Colgate Total products and this dental floss is another product that does do what it says it will. Unlike several other varieties of tooth floss I have not experienced a big problem with the floss breaking while using it. You therefore do not use as much of it and it lasts a lot longer. Definitely lasts longer than many other products… Read more
you can buy from the supermarket shelves. This is a great tooth floss that is easy to use, feels like it does a good job and is affordable. The container usually lasts for some time. There are none. A good hard working product.
Good – This is an okay floss that helps you clean your gums and it has an alright flavour as well. Not too expensive to buy and this produce lasts for quite a while, so that makes it even cheaper to purchase. It help eliminate tartar build-up on your teeth and it can even massage your gums for you. I always use Colgates Dental floss as it is a… Read more
reliable and the least troublesome out of all of the brands. Does not get stuck or break between your teeth. It can sometimes get caught in the packet it you do not pull it out correctly.
Negative reviews
I’ve used the original floss for years with no issues, then a new version came out in a different bigger packaging which is horrid. It was thick and shreds and feels like in going to rip a tooth or filling out. Now there is a New & Improved version out now which is still terrible. So disappointed. Can you please re-release the original or give… Read more
some explanation why it has changed from the original. Colgate, you’re getting so many bad reviews on this. It’s not just a personal preference thing, your product is now shit!
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Please don’t waste your money on buying Colgate’s Total Dental Floss. While they state it is ‘New and Improved’ it is actually a very poor product. You will be disappointed if you buy. Clearly no testing was done. From the many complaints, Colgate are justifying by saying that ‘some mouths are different’. Let me assure you, this ‘new and improved’… Read more
floss won’t work on any mouth.
The old (or original) product worked great and was the best dental floss on the market. Clearly Colgate have made the change to save a few dollars.
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I don’t understand….Colgate floss was perfect. I used it for my whole flossing life. Perfectly thin and minty and got into the very small gaps between my teeth easily. It also stayed in one piece with no fraying at all. Now the new and improved version has replaced it and Colgate claim it is smaller and stronger. It’s literally the opposite!!! Is… Read more
twice as thick and frays after one single tooth. It get stuck in between forcing me to cut it and thread it out between the gap. My teeth feel like there is now more in between them. Colgate can say they did all the testing and quality control but I have serious doubts about that. I feel they purposely given us this sub par product because it’s likely saving them money. Literally would give this product -5 stars if possible. This is like when they changed BBQ shapes all over again. Feel so betrayed.
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Recent reviews
TERRIBLE! It claims not to shred ! It’s much worse than oral b ! Leaving bits of floss between your teeth! I thought I had used this before and been happy !? Sadly mistaken and wasted $8 Never again Colgate ! Show details
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I used Colgate dental floss previously and the product was great. This product has since changed and it is of a very low standard. The string is now much thinner and tends to break much easier and the string becomes easily braided. Old one was thicker and better quality floss. Will not buy again. Show details
So I had been buying this floss for years, until Colgate made a dramatic change a few years ago, which made it suddenly a horrible product - terribly thick and easily shredded. To their credit, Colgate listened to their customers, and updated their product to something which was definitely improved, but still far from good. I'm not sure what… Read more
Colgate is trying to achieve here? The "improved" product still shreds, and is far from being as comfortable as the original product. I won't be buying it again.
Hi JayGee, thanks for your review. We're truly sorry to… Read more
“New & Improved” Floss is rubbish! – Used this for years and it was a great product. Colgate, why change something that wasn’t broken? This “new & improved” formula is atrocious. Stringy, so thick I can’t get it between my teeth and it slides through my fingers while using. Ugh. Tossed the entire 100m in the bin. Looking for something else now. Show details
Hi Gigi, thank you for taking the time to share your… Read more
Bring back the old product which worked perfectly for over 20 years – I used to LOVE Tartar Control Colgate Total Dental Floss. It was the only floss that effortlessly slid through my close-contact teeth and didn't shred. I used it daily for over 20 years until Colgate changed the product so I've been forced to try every other brand. I beg you Colgate, please bring back the old product because this new product is… Read more
SUB-STANDARD in every way. I found an old version at the back of my drawer which prompted me to write this review - the old one is just so good.
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Squeaking Chalk on a Blackboard – I'm adding my voice to the slew of dissatisfied customers. For weeks now, I have been unable to floss my back teeth, thanks to the "new and improved" Colgate Total Dental Floss. It is way too thick, and it splits and breaks when you're using it. The experience is like squeaking chalk on a blackboard. It sends shivers down my spine. Thankfully, I… Read more
just read a review by one of your other reviewers, who recommended the Woolworths All Smiles Total Care floss. I've just tried it out, and it's like the good old days - also very inexpensive (only $2).
How did this pass product testing? – Picked up the mint waxed version of this because my usual Oral B Satin Tape wasn't available and it looked like a good buy. That was a mistake. The first time I used it I was struck by how quickly it would shred and expand - within 10 seconds it had acquired the texture and feel of a length of cotton thread, or maybe even wool. It's then too… Read more
thick to get through narrow gaps, tends to break and lengths end up stuck in your teeth. Very unpleasant, and not a problem I've had with any floss except this one. Will be tossing it in the bin tomorrow with most of the length unused and going to back to the Oral B, which costs roughly twice as much by length but is still better value - the difference in quality is *that* great.
I bought this a few weeks ago and according to the packaging it's the 'new and improved' version. If so, I hate to think what the previous version was like.
Shonky new Colgate dental floss – Good new guys. Over here in New Zealand we also find the new and improved Colgate dental floss to be complete garbage. None of my family can easily get it to go between our teeth. Although we have used this dental floss for MANY DECADES, we have now abandoned Colgate dental floss. Threw this garbage in the bin. We now use "Reach" dental floss (But… Read more
I will look for OralB, thanks guys), which while it is not as good as the old Colgate dental floss (nice and thin), it is much better than the new Colgate failure. I strongly suspect that there may have been a management change, and that some new senior manager wants to make their mark. What they have done is to do a "Cadburys" to themselves. For 100 years Cadbury's chocolate was delicious, until some twit changed the formula, and in the end, they said that it was due to "public demand" that they started using Palm Oil. A few years after this fiasco, the company failed and was brought up cheap by an American company. Shame. What next Colgate? Maybe some nice new changes to your toothpaste formula? Maybe in order to "enhance and improve" the formula? Thanks for breaking your long-standing public trust and making way for new competitors to take over. I am not sure why people should trust you anymore when you make decisions this BAD.
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“New & Improved” Colgate Dental Floss has not improved – Sadly the “new and improved” Colgate Dental floss hasn’t improved (the original was best and used to slide easily between teeth) and after trying the new and improved, found it awful, rough and doesn’t slide easily between teeth, so now am giving up totally on Colgate. You have lost me as a customer. Show details
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Unhealthy contains forever chemicals, bad for the environment, poor customer service – The Colgate dental floss I bought contained harmful "forever chemicals". When I contacted them to complain and request a refund (I could not return them to the supermarket) they tried to deny it repeatedly and stonewall me. Eventually they asked for the product to be return posted to them and they would refund me the cost (I had bought several of… Read more
them). They did not refund the cost, I never heard from them again. This product is also bad for the environment as it does not safely biodegrade.
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Bought again, still terrible. Don't be deceived by new new version of packaging or fake positive reviews – I am a fool. I bought this again, at Coles, seeing a new new packaging and wanting to just believe that they brought their old floss back. Nope - same terrible new version. Instead of actually listening to their customers and spending their resources on recalling or bringing their old floss back with quality manufacturing/ingredients. They… Read more
instead, spent it on improved packaging and a marketing campaign that reveals this to be a 4/5 star product on "HomeTestersClub", bumping the rating score on Coles, Woolies, and their own Colgate website even - with artificial reviews.
I wouldn't trust any "HomeTestersClub". And I have lost even more trust for Colgate from the fact - it's been months and they are still trying to sell their stock of a product people have said they don't want - by manipulating the packaging and reviews.
"New formula in stores from July"? Nope, same old terrible version. I bought it and have learnt how… Read more (+2 replies)
Worse than not flossing – My new Colgate 100m Mint Waxed floss is slippery, shreads and lodges in my teeth. I bought a 25m Tatar Control but it is just as bad. We should get our money back. Show details
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Never buy this again – I've used Colgate floss for decades because it didn't shred, it fit between my teeth and it was wide enough that it didn't cut my gums like other flosses. I was confused when I got the floss in the new packaging. The packaging was twice the size for the same amount of floss. Then when I was using the floss, it didn't glide between my teeth, it got… Read more
stuck and shred between every set of teeth. It's useless. I'm devastated that my normal reliable floss is gone. I had purchased several at the same time, they're all a waste of money.
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Awful thickness – So awfully thick!!! Quality is not as good as it used to be anymore. Its now coated with thick layer of mint wax that makes it hard to sneak in between teeth because of its thickness. Show details
Don't Buy! (unless you enjoy walking around with bits of shredded floss hanging out between your teeth) – What a monumental cluster. To go from the old floss which was perfect and my go-to for years, to this new POS is unbelievable. In what universe did the Colgate QA team think it was ok to sign off on this horrendous redesign? It's slippery, thick, coarse and unpleasant to use, and puts more rubbish in your mouth than before you started flossing… Read more
(from all the shredding). I trialled several packs thinking I'd got a bad batch or something but nope -will never see that money again. Thanks Colgate! Moving on to another brand.
We're thrilled to let you know that starting in July, our… Read more
So it wasn't 'just me' – So glad I sought out productreview.com.au contributors' opinions on this product. I thought it was just me - had used this product for many years and it was the 'gold standard' dental floss. Alas no more. I purchased a 100m pack and had the same issues as the vast majority of contributors - basically it broke and shredded too easily and was… Read more
basically unusable. I then purchased another 100m pack (strangely in a larger container although also 100m), in the hope the first purchase was just a bad batch. Nope. same problem.
It would seem sensible, given the flood of complaints and Colgates's response to a recent complaint by a periodontist (several reviews down) that they have a 'new improved' product on the way, for Colgate to put a reply-paid return-and-replace or refund process in place and advise all complainants to this forum that they have done so. Meanwhile I recommend Pikster's Gorilla floss (hard to get but at least it works reliably like the old Colgate product did).
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