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Dale
DaleWA35 posts
  Verified

Horrible quality – Purchased a K69 RGB keyboard on the 23rd August 2023 with its normal 2 year warranty and JB HI FI’s extra care warranty of 2 years, and within a few weeks of use like YouTube and gaming a few of the keycaps have broken/split from the stem. I don’t know how many more keys have actually broken. Also the finish on the keyboard is slightly deteriorating after clean it as per what the manual states which is a little bit of isopropyl alcohol and a soft cloth. Contacted Corsair about this and told them about my issue. I've been told by the representative that it's out of the 60 day, original purchase date in order to get a new keyboard and I would need to use the replacement keycap form (which doesn't show the option for keycaps). But then again the finish on the keyboard is deteriorating. Can't take it back to the store for a replacement as Corsair have apparently discontinued the K90.

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