eHarmony

If I could give EHarmony, 0 star I would. I originally signed up for 6 months which was exhorbitant at nearly $70 a month. I was getting 4-5 likes every day with the same opening sentences. They were not real people; they were bots. I also kept getting messages from EHarmony saying they found a match for me. Again, not real people. On occasion, a… Read more

real person would like my profile. I met a couple of guys but they were not right for me. When my membership expired, I let it go as I had enough of the fake profiles. I kept getting messages from EHarmony about discounted plans: 40% off, then 50% off, the 60% off. I ignored them for 6 months. Recently, I thought I’d give it another go at 60% off (premium they call it) and it is costing me just under $20 a month. HUGE DISCOUNT. Do not be fooled by their discount. I would be lucky if I got 1 like a week now. Where are all the professionals they claim they have on their portal??? No premium customers when you are paying at a discounted rate. Do not sign up with this company as they just fleece you and give you nothing. Unfortunately I have signed up for 12 months. Once this expires, no more EHarmony. I wish I could cancel my membership now.

Please do not waste your money. I wish I had read the reviews before I signed up. An American company that all they seem interested in is getting your hard earned $$. Many profile pictures with sunglasses and hats, fake profiles and the amount of spam I have received since signing up is relentless. Forget about trying to cancel your membership,… Read more

it’s impossible. I’m now stuck with a product that is beyond terrible and paying for something I’m not using as I don’t want to get a bad credit rating.

I joined they sent me people 500km away. I tried to cancel but didnt know actual date i joined. I contacted them to cancel they said they couldnt. I tried repeated times to cancel. I evetually cancelled my credit card. They said they would cancel… Read more

my subscription if i paid them $179. I agreed. It made no difference i now owe about 500 and they have their own debt collection agency. I refered these problems were to an outside agency p*ssed consumers. They reported eHarmony had recieved all my proof of cancellation attempts. It made no difference. ACCC recorded a major case against them in 2023 in Australia. Im now stuck. I am thinking of initiating a class action against them. Their behaviour is just extortion.

I wish I could give zero stars. This site promises better matches through asking more questions. What is totally not clear in their advertising is that in order to see photos you need to purchase a subscription of $62.90 per month for a minimum of 6… Read more

months. Based on their advertising I thought why not try. However this fee gives you nothing more than the photos. No additional information or help to find a match. The app has a lot less people on(now I see why!) than other apps and is slow and glitchy. Do not be fooled and save your money! App is an absolute waste or time!

I went into eHarmony. Guess I clicked on the wrong plan. I immediately tried to get out of it. Evidently my state is exempt from refunds. I tried to… Read more

make it work. My matches were far out of my age range. That’s if I even got matches. I kept trying to get a refund because they never came through with their promises and services. The outcome was I kept communicating with their customer support, telling them to email me an invoice for the full amount of $331.00. Never heard back until I got an email from a debt collector. I paid it the minute I received it. Next thing I knew, the had contacted the credit agencies and dinged my 800 credit score significantly. eHarmony is EvIL!!!

I will absolutely not recomande!. looking for a man I have reasonable expectations with age/education/Distance ect nothing in this platform brings any subgedtion. I get most of the time recommendations to review my “expectations” I request a 3-time cancellation! with no success I delay the application... Now they are still asking for $ true a collecting agency. So frustrating bad experience all over Show details

Freaking rort! Of the exceptionally few profiles within range most don’t have faces. The subscription service is disgusting. Can’t cancel it without a complex system to get it cancelled and once you sign up they charge you regardless of the time left even when you cancel. Absolutely trash don’t waste your money.

I joined eHarmony but suddenly could not get into the site. When I informed the company of my difficulty, their response was, essentially, tough-keep paying us, and don't even try to leave us. Show details

I requested to cancel my subscription, yet money is still being withdrawn from my account. I only provided my old card number, so I have no idea how you obtained my new card details. This is a serious matter, and I am considering taking legal action for the unauthorized use of my credit card information. I have also asked my bank to dispute all the funds that were taken from my card illegally.

The government will not allow eharmony to delete inactive profiles even when directly requested as its used for collecting information. The site is expensive and non response matches as the profiles are simply sitting there undeleted. Poor format and in general a BIG waste of expensive money. Watch for auto renewal, many get trapped. They offer so… Read more

called discounts which is a lie. The original price is overinflated as this is a psychological trick to make you think the site has a quality about it that does not exist. In general a waste of money.

If I could give a minus I would. I signed up for the basic eharmony but very quickly realised it wasn’t for me and tried to cancel it but that proved impossible I was told I could only put my account on hold, so I removed all my details so I was not visible. I contacted eharmony asking to cancel but they refused and kept taking money from my… Read more

account different amounts ie $20.99, $14.96, $38.99 over several months even though I was not using it. In desperation I had to cancel my bank account. Now they are trying to force me to pay $350.10. I tried to cancel within a month. This company is a money grabber do not use them.

Beware of this site you can’t delete your account I have been trying for months. They say it’s because of the legal battle they are fighting atm. Says it all Show details

Honestly, this has been one of the worst experiences I’ve come across. Customer service was poor, with slow responses and no real accountability I had to chase everything myself. Even when people were checking me out, there didn’t seem to be any real response which makes you wonder. A key photo that was meant to be included on their profile was… Read more

missing, and to make matters worse, you have to ask to see their pictures.

Overall, very disappointing and not something I would use again.

It’s a trap, it’s a scam. They’ve deducted hundreds instead of a month of subscription just to have a go and see how it goes. They locked me in a year long contract. Show details

I signed up for the year (st^pid) to get the "discount" and ran out of people in my area after 3 months. Now every month when I see the $50 coming out of my account it just further annoys me. Would not recommend unless you're lonely and any other single person will do. Plenty of nice people on there, just not the one for me . . . and now there's no new "stock". Show details

Unauthorised charges and zero accountability. eHarmony charged my account for a subscription I did not sign up for, linked to an email that isn’t mine. Despite raising this, they refused to stop future payments. Now escalated to my bank and Australian Competition and Consumer Commission. Stay well clear. Show details

I cancelled my subscription and my contract had finished yet they are still taking money out of my account. I have contacted them but they wont reply. Next is the ombusman. Show details

eharmony is the worst dating app every created in history. They are designed to take money from people and provide fake profiles. They will not help for anything. They will reply AI generated information. Show details

Terms and conditions are misleading. Ran out of options of people within area that day. Quality of the people on the app was really poor, worse than other apps. Not worth the money it charges. Show details

I give them one star because they were very quick to process my credit card transaction. I wish I had seen all of the other bad reviews. They have extremely poor customer service and are not willing to talk to me. They send scripted emails just telling you to read terms and conditions, that's it, over and over again. Very poor. Don't do it! Show details

A predatory business model that auto renews your subscription - any comms from them goes to spam and can be missed, Don't waste money with them. If the company had any integrity you would be left to elect whether to continue. Very clear why they structure their T&Cs this way - nobody would renew. Show details