eHarmony

It’s a trap, it’s a scam. They’ve deducted hundreds instead of a month of subscription just to have a go and see how it goes. They locked me in a year long contract. Show details

I signed up for the year (st^pid) to get the "discount" and ran out of people in my area after 3 months. Now every month when I see the $50 coming out of my account it just further annoys me. Would not recommend unless you're lonely and any other single person will do. Plenty of nice people on there, just not the one for me . . . and now there's no new "stock". Show details

Unauthorised charges and zero accountability. eHarmony charged my account for a subscription I did not sign up for, linked to an email that isn’t mine. Despite raising this, they refused to stop future payments. Now escalated to my bank and Australian Competition and Consumer Commission. Stay well clear. Show details

Please don't use the app! If you cancel you lose most of your money. If you then decide to stay given you hardly get a refund, they refuse to reinstate your membership. £95 for basic membership (6 months) post a heavy 60% discount on membership!… Read more

Only £30 to be reimbursed after cancelllation. The rest goes to pay for an electronic report I didn't even access!

Daylight robbery.......all i got was 1 hr of using it (regrettably ) and they didn't revoke the cancellation so I just got £30 back.

Doesn't matter how many clauses they write, how is this ethical, how would anyone go back to this sort of behaviour from a site?

Be careful

I went into eHarmony. Guess I clicked on the wrong plan. I immediately tried to get out of it. Evidently my state is exempt from refunds. I tried to make it work. My matches were far out of my age range. That’s if I even got matches. I kept trying… Read more

to get a refund because they never came through with their promises and services. The outcome was I kept communicating with their customer support, telling them to email me an invoice for the full amount of $331.00. Never heard back until I got an email from a debt collector. I paid it the minute I received it. Next thing I knew, the had contacted the credit agencies and dinged my 800 credit score significantly. eHarmony is EvIL!!!

Avoid at all costs. If you continue with their application, they charge you for up to 6 months even if you want to cancel the service. Their cancellation policy is very misleading and not easy to follow! There have been many complaints to the ACCC about their conduct Show details

I found love on eHarmony. Unfortunately I wasn't fortunate enough to keep it. However it worked for me twice. I suppose you have to be lucky, and when you find it hold on tight with both hands Show details

I have been on this site twice for about 9 months each time over a 3 year period. I have found the site to be technically very good, and easy to navigate, but there is a bit of a learning curve and you need to be reasonably computer savvy. I am in the 65+ age range and never found any fake profiles. There are some people who ignore messages and… Read more ·  1

behave somewhat badly, but they are in the minority, and you can't blame the site for people's behaviour. My only gripe would be the poor location data given. The 2 post code digits in my area give a poor idea of where a potential match lives - especially when you get out of the 20KM circle. Surely it wouldn't hurt to quote the suburb. In my area contacts that are close enough occur often enough. I have had sufficient contacts, some came close to lasting relationships - not everyone is going to be a perfect match and I know I contributed to a couple of fails with somewhat poor social skills. However this is the best site I have used and happy to continue. Some other sites I have tried are totally dishonest scams - no other way of describing them. Anyone who gives up after a week or 2 on EH hasn't given it a fair go. If you are not getting many matches in your area - it may be due to a sparsely populated region or an age group not into online dating. Do your homework - use the free version of the site - may have blurred photos and limited contact capability but will give an idea of how many people are out there, and indicate if a paid subscription could work. Put some time into your profile, make sure it is complete and honest, with a photo, or you can expect to be ignored or rejected.

E harmony works – I have just joined E harmony and to be honest you do find matches and connections so I'm really not sure why we have some negative reviews .....if you read the reviews before joining you would think twice but I truly believe that you do get messages and genuine people do reply....so if you are thinking about joining I would say yes it's not… Read more ·  1

expensive give it a chance and there is someone there that's real and genuine ...it's not a scam site at all

I cancelled my subscription and my contract had finished yet they are still taking money out of my account. I have contacted them but they wont reply. Next is the ombusman. Show details

eharmony is the worst dating app every created in history. They are designed to take money from people and provide fake profiles. They will not help for anything. They will reply AI generated information. Show details

Terms and conditions are misleading. Ran out of options of people within area that day. Quality of the people on the app was really poor, worse than other apps. Not worth the money it charges. Show details

I give them one star because they were very quick to process my credit card transaction. I wish I had seen all of the other bad reviews. They have extremely poor customer service and are not willing to talk to me. They send scripted emails just telling you to read terms and conditions, that's it, over and over again. Very poor. Don't do it! Show details

Extremely disappointed, no picture, overcharged,poor customer service,they dont allow you to correct information if a mistake has been made. Left me also wondering about the authenticity of some of the profiles shown on the platform Should have read reviews before signing up Show details

A predatory business model that auto renews your subscription - any comms from them goes to spam and can be missed, Don't waste money with them. If the company had any integrity you would be left to elect whether to continue. Very clear why they structure their T&Cs this way - nobody would renew. Show details

Worst dating site ever. You end up paying a small fortune for a site that frankly stinks. You cant do anything for free, so they lure you in by claiming a great monthly price special and some people buy into it thinking your getting a bargain but that price is only for the 1st month and you only get a deal if you sign up for a year. You have to… Read more

sign up for 6 months minimum regardless. The site itself is so restrictive that it will totall frustrate you. In the time that ive been on it, all it does is send me useless matches that are too far away or people that i wouldnt date. I dont know where they get their algorithms from but its not from this world. They also give you advice on what you should say and i can guarantee you nobody with half a brain would ask these ridiculous hokey questions. This site is a total scam. The reason they claim a high success rate isnt because their good, its because you're locked in for 6 months to a year. God forbid they let the customers sign up for a month at a time because they would be gone in a month

If there was a Zero-star rating, I would use it! Locked into a 6-month contract and used for less than 1 month (over $50 a month), no matches unless they were scams this company should not be operating! it is a complete waste of money! DO NOT Sign Up!!!!!!!! I was serious about finding a life partner and this company took advantage of that with no remorse! Show details

I am so disappointed in my experience on eHarmony. Firstly, the cheapest membership was just under $300 for 6 months. Within the first day I had already run out of matches, and I lived in a suburb in Brisbane (so not at all rural). I did make some connections but the two dates I went on ended up being with two guys who were clearly not mature… Read more

enough to date (even though they were in their early 40s). The second guy ended up dragging things on for 2 weeks, love bombed me, deceived me in so many ways, and when I questioned things, he made it seem like I was at fault. When it was finally over I had reached out to eHarmony, but was 3 days past the cancellation period. It didn't matter that my matches ran out so quickly (when I went back on the app it ran out again within less than a day), or the fact that I had such bad experiences with the men on the app (including a stalker 6 years ago after 2 weeks of dating). They could only put my account on hold, but couldn't even read my request correctly and almost out it on hold for 3 months instead of 3 weeks. No point to this, as it cuts into your membership time. The high price does not justify the cr#p service and the incredibly low pool of available matches. AVOID!

STAY AWAY. Extortion organization. They 'do not have a monthly plan' and will charge you upfront for a year. If you do not pay, they will send it to collections. The amount will increase arbitrarily with each email, each attempt. It is literally an extortion business now. Do not support them, do not sign up for their service. Check the Better… Read more

Business Bureau for more details; there was even a class action lawsuit against them in 2023, which can be found easily on google.

Negative experience 10 years ago, again in 2025. Both the website and app need to go. I am 40 F, paid membership of course for 12 months otherwise you can't see any profiles, or adjust any filters. Male members had poor quality profile pictures, no effort into their profiles, in comparison to other dating apps. The issue is: YOU CAN'T DELETE your… Read more

profile because of some legal case in Australia. All I can do now, is remove all my pics and put my profile in hiding. Please do not sign up if you are in Australia.

I did not realize that I had signed up for 4 payments of over $250. When I realized it I tried to get a refund they would not budge. I was in a financial bind and could not afford the remaining but they could have cared less. No sympathy what so… Read more

ever. The 2 matches I did connected with were both pulled because of suspicious activity, so the site is worthless. Terrible customer service any no sympathy. They seem to pray on the elderly and just have no compassion. DO NOT JOIN EHARMONY!

Worst “dating” site I’ve ever used. And you’re locked in for so long!! No matches in my local area!! So expensive!! No cooling off period! Wish I’d never signed up!! The one match I had lied about his age… No vetting system, Poor customer “service”. Terrible app… Do not sign up at any cost!! Show details