Virbac Epi-Otic Skin and Ear Cleaner
Verified30 reviews
Virbac EpiOtic ‘SIS’ formula - It was almost as though the product ‘burnt’ the insides of my dog’s ears – WARNING- Virbac EpiOtic ‘SIS’ Ear Cleanser for Dogs- is a new product with new ingredients - unfortunately, the formula it is not the same as the original Virbac’s EpiOtic Ear Cleanser (which was non SIS). The 2 products’ names are very similar, so this can be confusing. Be very careful before deciding to use the new EpiOtic ‘SIS’ product in… Read more
your dog’s ears.
How is it possible for the average user to differentiate between existing inflammation (redness in ear) and inflammation actually ‘caused’ by using EpiOtic SIS?
Only if your dog’s ears are ‘not’ already inflamed (red) will you be able to determine that they become inflamed or damaged from this new product.
If your dog’s ears are already red - please don’t use this product as you will be unable to know if you are causing more damage by its use.
The original Virbac EpiOtic was a great product but that does not support the new EpiOtic SIS product. The original EpiOtic was a highly rated product - and unfortunately has now been replaced with the new formula EpiOtic SIS - some reviewers fail to state (recognise or differentiate) between the similar names of the 2 products (which contain different formulae).
After using this product only ONCE to clean my dog’s ears that were ‘not’ inflamed - the ears became excessively bight red (highly inflamed), then the skin became almost blistering (lumpy skin) the result of this was the skin started peeling (eventually filling ears with peeled skin debris) plus the texture of the internal skin in ears became rough. It was almost as though the product ‘burnt’ the insides of the ears. Sadly I had instilled the product as indicated and worked it in -with gentle massage - so the product was deep in the ear canal. A long painful experience for my dog.
Dangerous for dogs – Just used this on my GSP (only one ear) and within an hour or so it was very red, itchy and started blistering. His head started dropping to one side and so just had to take him to the vets. He’s now on medication to fix him. Not sure how this company are allowed to sell this product Show details
Please bring the old formula back!!! – My dog used the get ear infections regularly but after using Epi-Otic Ear Cleaner once a week the ear infections were gone, didn't visit vet for ear infections in over a year, it was a miracle. Until.....they changed the formula, used it once, and I was back at the vet, had to finish the bottle as it's expensive, might as well have been using… Read more
perfumed water, now my dog is getting constant ear infections again. This was a brilliant product, if somethings not broken don't fox it, i dont why companies need to change their formulas, it worked, leave it alone. I will never ever buy it again, absolute garbage. Please bring the old epi-otic back Virbac PLEASE!
Reaction and irritation from using this product – My dogs groomer used this product on her and it immediately caused inflammation, redness, irritation and swelling of my dogs ears. A costly trip to the vet later.
SIS Epi-otic ear cleaner-Antihistamines, steroid injections, acute GI condition-IF IT AIN'T BROKE..DON'T FIX IT!! – SIS formula with added heavy fragrance is causing allergic reactions in my boxers. The steroid treatment for the severe allergic dermatitis caused an acute episode of pancreatitis. Fortunately, I have pet insurance! 3K later. Have thrown it in the bin. Funny though, when I first put it on the cotton pad, the smell was overwhelming. I had a feeling… Read more
this wouldn't go well, so I wiped it out with no-fragrance baby wipes and saline. I was right, because our dogs went nuts and they normally don't do that. Just a couple of shakes and a bit of a run around. But this time it went on for 15 minutes until I wiped it out. Ears were red and angry! I think virbac needs to rethink the old formula, if it ain't broke - don't fix it!
AVOID - New formula SIS caused allergic reaction – I've used Epiotic to clean my dog's ears for 3 years and it worked perfectly... until they changed the formula! I immediately noticed the very different smell of the formula but didn't think it'd be an issue. 1 use of Epiotic SIS and within minutes her ears were red and inflamed. She's been scratching them and shaking her head non stop. After 2… Read more
days, the redness had not subsided so I took her to the vet who reported it'd been a recurring issue with the new formula.
New formula “SIS” allergic reaction! – I have used the old formula EpiOtic for 7 years in my Cavoodle, without a problem. I used the new SIS formula yesterday and my dogs ears are severely inflamed. Be aware the formula has changed. Show details
EpiOtic Ear and Skin Cleanser – This product has been fantastic for all 3 of my dogs. Our Frenchie was prone to ear infections and this stuff worked the best. It doesn’t build up in the ear like other prescribed ointments. For our Labrador we used it on his allergies on his skin and ears it’s easy to apply, just make sure you squish their ears for a while to get the treatment in… Read more
and remember to move you face away from the dog once you have finished. I learnt the hard way when Bruce shook his head afterwards and some got in my eye. Ouch Rosie using this too for her ears. And being Bruce’s daughter she was prone to skin allergies under her chin and we used this to keep that area clean and her paws as she scratches her chin so we make sure her paws are as clean as possible too.
BEWARE Epi Otic users....formula has been changed – I have used Epi Otic for years without issue, but when I ran out and re-ordered recently, could only get Epi Otic SIS. My poor Cavoodle had red, burning ears almost immediately! It has taken more than a week of antihistamines and ear drops to reduce the redness, although one ear is still more affected than the other and now has an infection. Will never buy this product again! Show details
HORRIBLE!!! – Within minutes my poor little girl (a cavoodle) had red hot swollen ears ...that just got redder and more painful by the hour. I ended up getting some medicated eardrops to treat the redness and pain. Her ears also started to peal after a few days. Will NEVER use this product again! Show details
NOT SAFE FOR CATS! – Your previous formula of regular Epiotic Ear cleaner stated is was safe to use with Dogs and Cats. I've just purchased another bottle and cleaned my cats ears with it today. I realized it smelt different and then noticed the label now reads Epiotic SIS, the formula has changed and now only says it's safe for dogs! After emailing Virbac… Read more
Australia, they confirmed it is only safe for Dogs as it has not been tested on cats! Good thing I just squirted a wholr
If you're going to change a well known formula (have been using original Epiotic for years!) perhaps label it more clearly and state that is no longer safe for CATS. My cat is now the test subject!
Yes, I'm aware I should have read the label more clearly before using it, but after years of using the same product I didn't realize (as many people won't).
Your customers shouldn't be expected to email you and ask to find out. Fingers crossed my cat will be ok! Virbac didn't even bother to apologize or help to explain the confusion. So, if you're reading this, regular "Epiotic" has been replaced altogether by "Epiotic SIS" so no option if you want to clean your CAT's ears. In the bin it goes.
AVOID IF YOU LOVE YOUR PET – I used this product on my perfectly healthy cat for a routine ear clean, luckily I only managed to administer to one ear. She clawed at me, ran and threw up. She started falling over and couldn't walk straight. After a vet examination, I was told she was blistered and ulcerated all the way down her ear canal which had then caused an infection. My… Read more
vet contacted Virbac and stated that her opinion was the product has caused my cat's ear problem. Their response was they couldn't rule out user error and that I may have rubbed her ear too hard. I did not rub her ear at all, let alone too hard and I fail to see how that would cause the injuries my vet diagnosed. I am out of pocket around $300, which in these hard times, I can not afford. Disgusting customer treatment, and disputing a vet professionals diagnosis. Please save your pet some extreme pain and avoid this brand at all costs!
Use after testing small skin area first or risk reaction – I’ve always used this product but just used on mastiff and had to take her to vets because insides of her ears went hot and red. Vet gave antihistamine shot, and ointment and a different ear cleaner for future use.
Find out how Virbac Epi-Otic Skin and Ear Cleaner compares to other Pet Grooming & Hygiene Products
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Only product that works – My dog (7y.o. Cocker Spaniel) had a nasty Pseudomonas ear infection, after spending thousands on vet treatments including several different antibiotics, elimination dieting, natural therapies, all of which did work - I discovered Epi Otic, the infection was totally clear within 2 weeks & I continue to use as a mantenance cleaner. This saved my dog… Read more
from expensive specialist fees & surgery which wouldve left my dog deaf. Thanks Virbac on a trully great product.
Great product – Have used this on my Staffy cross and also my Shepherd puppy, it does a great job cleaning the ears and removing wax and debris. I also find it has quite a pleasant smell. This is the product of choice for pet professionals.
GOOD PRODUCT THAT IS BOUGHT FROM PET SUPPLIER THAT EVEN VET USES AND RECOMMENDS – I was informed by my vet to use on my moodle (maltese x poodle) and she has sensitive skin and she seemed to be able to handle the product good. I was told to use weekly as I shampoo her weekly but I started using weekly and now only use once and a while when I notice she is scratching her ears. I would recommend this product but I always like to speak to my vet before using any product so as they are informed what you are using on your pet.
Puppy allergic reaction!! – I used this product to clean my puppies ears and he had a nasty allergic reaction to it. His ears swelled and were red. He won't stop shaking his head. Overnight his lips, muzzle and cheeks swelled including around his eyes. And he began to vomit. Had to take him to the emergency vet. He is very poorly now. I would recommend doing a small skin… Read more
test on this product before use. I have used it before on my other animals and had not had this reaction. I thought it was a gentle product though and never expected this reaction. It should come with a warning! I've since read lots of people saying similar things online. My dog is an Alaskan Klee Kai and has no other known allergies.
A staple in my dog cupboard – My vet suggested I use this on my Cavalier King Charles Spaniel (they are known for ear problems) in conjunction with treatment for an ear infection. Once the infection was cleared I noticed my dog's ears got yucky very quickly with wax build up and smell. A fortnightly clean has kept his ears wax free and healthy for many years now. I always… Read more
use it after his bath. I have also begun using this on my Cavoodle puppy who has an accumulation of tears underneath her eyes which smells awful. The EPI-Otic gently cleans this away.
A tip for using it if your dog hates it being squeezed into its ears – My dog hated this being squeezed into his ears and who could blame him, I would not like to have cold liquid squirted into my ears either. He is a big dog so we could not hold him on our lap. So, what you do is put some in a bowl and heat it in the microwave for a few seconds, approx 7 seconds. Check the temperature by dabbing your finger in it… Read more
and remember that your dog's ears will be really sensitive so absolutely make sure it is only just ever so slightly heated. If too warm, wait a minute before applying or add some cold Epi Otic. I cannot emphasise this enough. Get a make-up removal pad (buy from supermarket they come in packs of 80 or so) or you can use cotton wool. Dip the pad into the solution and squeeze into the dog's ear. Finish with a treat of course. I always make sure I am outside as the dog will shake its head after treatment. Hope this helps those with dogs who run away and have to be held. If you have a Labrador the treat is essential!
Magic stuff! – Bought a pup infested with ear mites.Bad smelly head&ears&coffee colour gunk in ears,wouldn't stop scratching head.Used Epi-Otic&it done wonders. also good on skin!
Good product – I use this to clean my mini poodles ears every few weeks. It has worked really well and we haven't had any ear infections. I also dab it onto any minor scrapes or irritated skin, it's gentle and cleans the skin.
Fantastic ear cleaner – I use Epi otic for my grooming business and I must say it works wonders for removing all the build up in the dogs ears it also smells nice enough to tolerate. Each dogs ears will allways come out nice and clean and have had no problems with reactions so far even on my own dogs, i won't use anything else now.
Find out how Virbac Epi-Otic Skin and Ear Cleaner compares to other Pet Grooming & Hygiene Products
Know better, choose better.
Thumbs Up – Although this product does have a strong smell after applying in my doggy's ears but I was told by my vet that it cleans and dries to ears. My dog did have an ear infection long while ago in using this product is cleared her ears. Now her ears are super clean and goodbye ear infection.
Brilliant for clearing up ear infections – thus product is excellent for gigs with long floppy ears, susceptible to ear infections. It clears up infection and keep ears dry and clean
Great Ears Cleaner – This product was recommended by our vet. At least it gives my fur girl clean ears. Few good drops in each ears after her bath time preventing wax build up and infections.
excelent – As a groomer i highly recommend the epi -otic ear cleanser. Always wonderful results and if used on a regular basis you can help prevent ear infections without a doubt. Leanne Doggy Dude Ormeau QLD
Dogs allergic to this product! – My puppy had a horrible allergic reaction to this product. His ears got swollen minutes after it was applied. He was on terrible pain, he didn't stop shaking his head. He is a little chihuahua and his ears are normally up, after the allergic reaction they came down, got red and hot. His cheeks got swollen too and run under the coach and didn't… Read more
allowed me to even get near to him.
Thankfully the vet got here in 20 min and gave him a shot of steroids and within an our he got back to normal.
Be careful don't use this product. Nothing Everything
Excellent – I can not recommend this product highly enough! My dog had an ongoing ear irritation with no signs of infection such as wax or odour in the ear. She was constantly scratching her ear and shaking her head and it was obviously causing her quite a bit of discomfort. I noticed the Epi Otic at a pet store and decided to try it. I applied it to her ear… Read more
twice a day and after just a couple of days her ear was full of wax! It must have been trapped deep down in the ear canal but the Epi Otic loosened it and brought it up to the outer ear. Since then her ear problem has completely gone and I now use it on both my dogs after their bath as ear maintenance.
It also works very well applied to sores and gets them healing quickly. Great for ear cleaning, skin cleaning, very effective, goes a long way, not very expensive, clean fresh smell Takes a bit of practice to know how much you are applying to ear canal
Excellent – My vet recommended that I use this on my dog as he tends to get large buildups of wax in his ears, and this buildup can lead to infections and scratching, which then leads to other problems! Since using Epiotic, his ears are much cleaner and I don't have to pay someone else to do it for me! Easy to pour nozzle, inexpensive as a little goes a long way, works to really clean out the dirt and grime
Good – At first I was hesatent to place a small amount into my dogs ear but once shown how to use this stuff it cleans well and saves a visit to the vet or groomers. You have to actually pour this down the ear canal and then try and work it out of the ear with a towel and it definatly gets all that hidden dirt in there. The nozzle on the bottle makes it… Read more · 2
easy to apply and control how much you use. Same product as what vets use; cleans all dirt and grime out of ears; not too expensive The smell it leaves on my dogs fur.
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It was the Epiotic-SIS, Ear cleanser for dogs