Essteele Per Domani 28 cm Open French Skillet
Verified1 review
High end price tag, low end quality – Aim of my purchase: buy good quality cookware that won't end up in landfill like the cheap ones I've bought. Outcome: after less than two years frying pan/skillet ends up in landfill (the second one as first one was replaced under warrantee) Essteele/Myer claim a whole bunch of things that makes the coating on these better than normal and worth the purchase price; for example "Diamond hard surface: An immensely hard nonstick surface that will not crack, peel or lift". But this is exactly what happened on the first unit - the coating started to peel at the corners (where base turns upward to become sides) despite the claim. The unit was replaced under warrantee (Essteele/Myer are good in this respect), but I was told that I wasn't using the pan properly and was getting it too hot. This is an odd thing to say given it says nothing on the box about not using it with gas and that gas is a very common method for heating and cooking food in things like pots and pans, and, especially odd given how tough the coating is supposed to be.
The replacement unit has not suffered the same peeling, but the non-stick property has deteriorated quickly and is now useless and will have to go to landfill.
The replacement handle was also loose with no way to tighten it up using the screw/bolt. This is poor given the price of these items.
I would say save your money and buy something cheaper as these things do not last any longer and I've had better quality from much cheaper brands.
The same is not true for their stainless steel cookware which I bought a set of at the same time as the non-stick. The stainless cookware has held up well and although I'm no chef, I'd say these are good and probably worth the price tag.
Nope. Not sure how you came to that conclusion. The problem is your product (your customer service was actually pretty good).
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Sambocca, We understand that you are not satisfied with the assessment of your product by our customer care team. Please rest assured that our customer care team are highly experienced in assisting customer concerns. If you would like to submit your query to customer care for reassessment, please call our team on 1800 351 565. Warm Regards, The Essteele Team