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3Essteele Per Domani Non-Stick Saute Pan

Essteele Per Domani Non-Stick Saute Pan

 Verified
3Essteele Per Domani Non-Stick Saute Pan
2.0

4 reviews

Positive vs Negative
25%75%
Non-Stick Longevity
  • Still Works
  •  · 
  • Less than a month
Hot Handles While Cooking ?Yes · No
Even Heat DistributionYes · No
Build Quality
2.3
Value for Money
2.3
Ease of Use
2.3
Cleaning & Maintenance
2.3
Non-Stick Quality ?
2.3
4 reviews
Marcus
Marcus5 posts
 

Avoid Esteele like the plague – I purchased this pan from David Jones but after the first use, the food just stuck to pan which literally destroyed the thing. After the first use, this non stick pan was destroyed by food sticking to it. It got sent away to Esteele for warranty and they no joke: 1. Had the audacity to say it wasn't faulty but their main reason for not exchanging it was, 2. It had been damaged because their massive dent making it not round around the lip anymore hahahahah as if this wasn't a manufacturing fault or transportation fault caused by THEM

apparently in one single use, I cooked my food so wrong that it destroyed the pan and also smashed the thing against a concrete wall to dent it.

Luckily David Jones also found this utterly ridiculous and decided to exchange it for me anyway and surprise surprise, my food has not stuck since.

Embarrassing company. Avoid them. If you do really want something from them, make sure you get it through a respectable 3rd party and at least 40% off.

Purchased at David Jones.

  • Hot Handles While Cooking: No
  • Even Heat Distribution: Yes
  • Non-Stick Longevity: Less than a month
HCC
HCC15 posts
  Verified

Non stick cookware that sticks!! – This product fails its fundamental feature. We bought it on sale in Myer. Cooked eggs with it at first use (without oil) and it sticks and leaves marks on the pan which will not clean after following their soak instructions twice. Second time we tried using some rice bran oil and it's worse. I emailed the importer but received not reply so I returned it to the Myer for refund, but they say they have to keep it for the rep to inspect before they can process the refund. Not sure why as I bought it from them not the importer. I stressed that although I am willing to be patient, I will not be entering into any correspondence with the distributor as I do not have a relationship with them. I bought it from Myer on they basis it's non-stick and it's clearly not.

Purchased in at Myer for $268.

  • Hot Handles While Cooking: No
  • Even Heat Distribution: Yes
  • Non-Stick Longevity: Less than a month
Essteele
Essteele    

Hi HCC, Thank you for your feedback, we are sorry that you are not satisfied with the performance of this product. Our cookware has a lifetime warranty and based on your feedback, we recommend contacting our customer care team via phone on 1800 351 565. Our experienced customer care team can talk you through the next best options once they have a few more details.

Kind Regards,

The Essteele Team

HCC
HCC   

Thanks for your comment. The goods was returned to Myer 2 weeks ago for a refund. They retained it for inspection by an Essteele rep who visits weekly (they told me). I have chased them up again today. Under Australian consumer law, I am entitled to a refund as a breach of contract. If I don't hear from them soon, the next stop would be the ACCC for false advertising.

Donna
Donna2 posts
 

Fantastic Saute Pan – I love the quality of this pan and the fact that the base is flat for even cooking. I have had other big brand name sauté pans that are not flat on the bottom with sauces and oil running off to the sides not providing even cooking. This pan also works well on an induction cooktop. I’m also impressed with the way this pan cleans up. Wash up is a breeze. I have used it many times now and am still impressed.

Purchased in for $187.

  • Hot Handles While Cooking: No
  • Even Heat Distribution: Yes
  • Non-Stick Longevity: Still Works
Essteele
Essteele    

Thank you Donna for your 5-Star review! We will share this with the product team to let them know to keep up the great work!

Kind Regards, The Essteele Team

maz
maz5 posts
 

Do not buy! Horrible for induction! Doesn’t have an even transfer of heat – I bought the Essteele Per Domani non stick sauté pan 30cm from David Jones. The way Essteele advertises is that this pan has so many layers, it’s the best for induction as it has an even layer of heat across the base. SO wrong! Only the center is very hot. And around it doesn’t get as hot. So I did an experiment just to be sure - I made pancakes and I had a few rounds of pancakes in the pan. The pancake in the very middle was nice and golden brown, but all the other rounds of pancakes were all basically white and uncooked.

I don’t know how Essteele could make a pan so poorly designed!? And then advertise it to be the best at providing balance heat. The ONE thing it should do and it doesn’t.

Essteele
Essteele    

Hi Maz, Thank you for your feedback, we are sorry that you are not satisfied with the performance of this product. Our cookware has a lifetime warranty and based on your feedback, we recommend contacting our customer care team here external link  or via phone on 1800 351 565.

Our experienced customer care team can talk you through the next best options once they have a few more details.

Kind Regards The Essteele Team

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