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Fetch Mighty

Fetch Mighty

 Verified
Fetch Mighty
1.8

715 reviews

Positive vs Negative
20%7%73%
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Build Quality
2.5
Value for Money
2.3
Recording Quality
3.5
Software ?
2.1
Reliability
2.1
715 reviews
1  Jim  · Terrible! Completely unreliable and unscrupulous. Strongly recommend using a different service
1  Bill B.  · Trash complete waste of money i bout it instead of just running a aerial cable and fixing the antenna for free to air TV
1  Gerrome  · The box keeps turning off and restoring when fast forwarding.
1  Eric  · The Fetch is Absolute rubbish Telstra should be ashamed supplying these! Ended replacing it with Apple TV4K these are fantastic very easy to use.
1  BBB  · Fetch is absolute trash. Continuous issues with freezing and accessing some apps. Telstra TV had no issues and was great. Extremely dissapointed.
1  Steve D.  · Do not buy absoulty shocking should not be allowed to be sold.
Johnno
Johnno 9 posts
   Verified

Over the last 6 months our Fetch Mighty box has been intermittently losing many of its features, the most annoying is its software failure to hold recording requests. Our 2nd Fetch box overheated and ran hot as an oven. I paid for the latest mini model but its software was incompatible with my 5 year old Mighty box. The mini box was returned for… Read more

a refund so then I purchased a second hand Fetch Mighty box to run in the second room. I asked Fetch to add this box to my account BEFORE the closing date (29/10/26) when all eligible boxes would be covered by the new “once only” $29.99 fee to extend the service for another year.

This assurance was given to me in an email. After a delay of about a week the reply from Fetch : “You will start the Fetch Access subscription ($4.49/month) after you add a device to your Fetch account after September 4th. Since this is a second Fetch device, a Multiroom fee of $4.49/month will also be included.” In my humble opinion this is just a money grabbing exercise as both Fetch Mighty box boxes had no fees applied to them since they were purchased new over 5 years ago.

Fuming
Fuming
 

Completely unscrupulous company. I have bought two Fetch Mighty boxes in the past decade outright at retail stores and now they're trying to extort money by threatening they are going to disable the remaining working unit I OWN outright to record FREE to air. How is that even legal???????????? Minus stars if possible! Show details

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Norman P.
Norman P. WA 2 posts
 

I bought fetch paid $1 activation fee to record free to air tv now they want me to pay a subscription so I can record FREE to air tv and watch movies that I have bought from them

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Reviews with attachments

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Ben T.
Ben T. SA 12 posts
 

Have owned all the fetch units over the years ever since tivo shut down... Was great initially after allowing enough time to get used to it but now its slow, clunky, too paid content obsessed and routinely shuts down when we're trying to watch the news at 6pm for some reason. Help via Facebook messenger also used to be promising and helpful but as I update them with my crashing issue in the evening they are no longer helpful. Show details

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Marija S
Marija S
 

Fetch tv is by far the worst product i have used. I don't understand why Telstra TV was changed when it worked and operated amazingly. Fetch keeps stalling, is slow, goes out of network i have to keep re entering Wi fi password. Can something be done about this. We pay money to use a product efficiently not to be robbed of time. If there was a -1 star is what I'd be selecting!!!! Show details

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Jeanna T.
Jeanna T. NSW 3 posts
 Published  · Edited   Verified

Fetch TV lve spent to much money setting Fetch TV up on TV l was told l could record all channels even free to air channels BUT you cant AN AUSTRALIAN SAYING THERE AS USELESS AS TITS ON A BULL Show details

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Greg
Greg 86 posts
 

While the service is ok but the remote for the device is the worst I have ever come across I understand that my disability doesn't help I don't have any issues but with this Fetch it's a nightmare

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Amber G.
Amber G. VIC 3 posts
 

Useless junk- don’t waste your money – Worst thing telstra has ever done. Why the telstra tv was disconnected is beyond me. This useless piece of junk has cost me money, it never works and I cannot get kayo through the system anymore so I cancelled my contract with them which was charged through telstra!! well done telstra, another very dissatisfied customer Show details

Latest follow-ups

michael
michael VIC 3 posts
 

Shame on you Telstra – Absolute c**p can’t believe Telstra would go anywhere near this garbage product, Telstra “ what were you thinking “ somebody needs to be sacked.

 Follow-up  · does not support the apps i had before - kayo, binge to name just 2 searching tool gets lost and can't find simple programmes cc captions disappear if you ff or rr

JimH
JimH
 

Usually turn tv on and have no reception through fetch unless I unplug and restart fetch unit.Can’t get binge. Often can’t get Prime unless I unplug and restart Fetch unit. I was happy with our old Telstra unit and hate this terrible fetch system . Show details

 Follow-up  · No improvement.If anything getting even more annoying . Fetch TV…..What a load of junk.

 Follow-up  · Ditched the useless Fetch and purchased to an excellent Apple TV. Very happy now.

Josh J.
Josh J. WA 16 posts
   Verified

If you are thinking of buying a Ferch TV box, don't! I put up with constant rebooting issues. Out of nowhere it decides to reboot itself. My record was 4 times in one day, but the average is once a day. My ISP Aussie Broadband will not take… Read more

responsibility for it other than to say it needs to be reset. A hard reset will wipe all my recorded shows I dillegently collected over the years when I paid for a an additional channel pack. Why should I lose all of those tv show, movies and various tv series without being compensated when the issue is with a product they're charging me for, and there's no phone support, it's all emails. It's a joke! Fetch TV is a poorly designed and built piece of rubbish. Don't buy one!

 Follow-up  · Nothing has changed. Fetch apply "updates", but they don't achieve anything. Fetch still crashes once a day. My ISP doesn't seem interested in helping, and Fetch TV are not much better. Buy something else.

Positive reviews

Indigo Eyre
Indigo Eyre Western Australia
   Verified

I enjoy being able to record 6 shows at once, which means I can build my own library and skip all the repeats. Plus, the 4K quality on the newer apps is a big quality jump for me. Show details

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Amy B.
Amy B. 2 posts
   Verified

I personally love the Knowledge Pack for my David Attenborough fix on BBC Earth. It’s basically wall-to-wall nature docs that you just can't find on the other big streaming apps. Show details

Jaxon
Jaxon QLD 2 posts
 

I went with the Mighty because I wanted the 1TB hard drive to record sports and documentaries while I am at work. The interface is really snappy and the movie rental store has a huge range of new releases that are easy to rent with the monthly credit that comes with my subscription. Show details

Negative reviews

Miles
Miles WA 12 posts
 

I paid $599 for the Fetch TV box with a $1 activation with lifetime use, now Fetch TV have changed their mind and want to charge a monthly subscription or a one-time fee $29.99 non-recurring extended service levy until 30 June 2028 which will change the Terms and Conditions or they will brick my Fetch TV box from being used. I only bought the… Read more

Fetch TV box to watch free to air TV and free internet TV. The last firmware has caused issues watching certain local free TV via the internet.

Robert M.
Robert M. QLD
 

Many crashes and hanging over the years, had to replace the hard drive. Paid $500 for the unit with a $1 lifetime promise, now Fetch want to charge $29 for service for another year (service? What service). Dodgy company and would not do business with them again. Show details

John
John 43 posts
 

Thieves, plain and simple. $600 bucks to buy the bloody thing with a promise on the box that the $1 activation fee was the only once off payment, PERIOD. Now the leeches have changed their T&Cs and said "As technology, content services, and security systems evolve, older devices become less able to perform and function as intended over time. … Read more

Supporting older hardware makes it increasingly challenging to deliver the latest features and high-quality entertainment experience cost-effectively to all customers." However the issue they have pointed out will all go away and everything will be fine if we pay them a $29.99 fee. If not, they will forcefully brick the device rendering it useless.

Recent reviews

Roger
Roger QLD 4 posts
 

I own two Fetch boxes, they were purchased to allow me to record free to air programs, they were never purchased for movie or subscription services, they now want to charge me a fee to use these boxes, is this even legal?

Stewart
Stewart VIC 4 posts
 
Recording Quality
Software
Reliability

What an appalling company this has turned into. Extorting money from long term customers with the threat of deactivating their devices if they dont pay an ongoing monthly fee or a one off fee covering the next 12 months. However customers that have been with them a less amount of time are exempt from these fees. This after advertising and… Read more

promoting at the point of sale" no ongoing costs". Getting a response from fetch is a lengthy process and they refused to address any of the issues raised with them, just respond with soulless, generic responses

jaysblueaus
jaysblueaus 80 posts
 

They are threatening people that the fetch mighty gen 3 boxes will be bricked of you refuse to pay $29 fee, after customers who brought them outright and paid up to around $1000 say these customers are free loafers. Mighty gen 4 boxes will be next. So many times I got messaged running low on bandwidth and the issue was them not my connection and they expect you to pay for these streaming channels Show details

Michael
Michael 4 posts
 

We purchased a number. of these boxes over the last few years . they worked fine, although updates were trying to demand too much from the hardware. Now Fetchtv has decided to shakedown loyal customers to demand a $30 fee or they threaten to completly disable the customers devices. What a disgraceful marfia like action.. Thousands of these will… Read more

end up in landfil because fetchtv refuse to unlock them for cusotmers to make useful as PVR’s, and demand money to keep them going. They basically changed the T&C years after the purchase to gouge $$$ NEVER BUY ANYTHING FROM FETCHTV .. If I could give zero starts, Fetch would have it.

Find out how Fetch Mighty compares to other Set Top Boxes / PVRs / DVRs

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Epacris I.
Epacris I. 11 posts
 

Greed is not the only problem. In the past Phone customer service was very helpful, now there is no longer any phone support, only via email. I need to re-activate my boxes after the FETCH site removed my boxes for some reason. So far no response to Chat or online enquiry. Not only that but a ticket raised on the Chat enquiry has been sent to… Read more

another person's email account, not mine, not the one I logged into the Fetch site and put into the chat box. Have no idea how that can even happen. I went back to the Chat and they raised another ticket but sent it to that other email - not mine. Only because it was sent to a relative that I even know that happened. Also, while on the Chat I was advised to sign into the FETCH site online and open up a Chat session. As I pointed out to the Chat Bot, I am already signed in and am now on the Chat. I have no faith that they will even re-activate my two boxes. I will let you know if they do, but I think I have just lost Fetch forever.

geoff nath
geoff nath 2 posts
 

You get 1 month FREE.Well i think that is a pretty sad case that youre company Fetch Tv steal money from people $26.99.because you option people IN to an account without asking if we want it.and we are told we can option out after you RAPE money from our account..Youre multimillion dollar company,l hope you choke on your Greed. With no refund I will be canceling Fetch. Sincerly Geoff Show details

Single Dad
Single Dad VIC 4 posts
 

So Fetch has just been sending out emails that the 'mighty gen 3' is nearing its outdated period and has informed that you won't be able to stream Netflix or Prime in 2026 and so would need to purchase the next model up ($550-$600) BUT you would have to pay a subscription fee of $4.99 per month for the privilege to use Fetch - this is an absolute rip off. Shame on you FETCH - you've just lost another customer due to your greed

Sue A.
Sue A. QLD
 

Run. Do not use fetch. You will regret it. since they went independent, they become completely useless. STAY AWAY. And they have no phone number, their support via email is useless.

LelAU
LelAU Queensland 6 posts
 

Wish I could give minus stars! Fetch mighty is absolutely terrible and I can’t believe they have the nerve to charge some people money. It constantly drops out while I try to watch anything and everything. When you look at how to fix an issue it always points you at everything else and away from their useless piece of rubbish.

Tash
Tash 2 posts
 

If i could give zero stars i would i hate fetch with everything in me it freezes non stop when it does it takes ages to fix it does it when ever but its become more frequent now like weekly i spent money on this crap to not work now I have to spend even more money to get something else its upgrading always so annoying do not buy one Show details

Ash
Ash NSW 12 posts
 
Build Quality
Value for Money
Recording Quality
Reliability

Have Fetch through Optus for few years. It is good idea to have one but those manufacturing or marketing this box are useless. The recordings lags for streaming services. Even recorded shows have lag and this issue is across three boxes I used and replaced. The menu for recorded shows is basic and you have to press quite a few buttons to get… Read more

to where you want. Some shows when watched through YouTube cannot be played for unknown reason. I could watch same shows on tv app. There is absolutely no way you can connect a headphone through blue tooth. Took it up with fetch with no resolution. The only reason I have this box is to be able to record news and watch at my leisure. I wish there was an alternative to this.

Sam. L
Sam. L QLD 8 posts
 

Absolute junk, typical Telstra .No support at all. Anything they promote you just know it’s not up to standard like the mobile service. Since going to google I’ve had no issues at all. Show details

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