Fisher & Paykel Double DishDrawer Series 9 DD60DDFB9

We bought our first double drawer dishwasher in January of 2023. After 2months the machine got replace twice. Eversince we bought it never stop having an issue. Now it is 2025 we still having some issues. What is happening now is, they've replace the mother board, still did not work. The technician said it is the controller, so we do not have… Read more

dishwasher at the moment because we are still waiting for parts. Our warranty is running out soon, what is going to happen next if its breakdown again.? We have to replace parts and we will shoulder the expenses, wherein from the very first time we had it, never stop having problem. Is it even worth repairing it.? I do not have anything against the staff, customer service and the technician. Ever time I call cutomer service, they are very professional and helpful. Even technician we had, very professioanal and will explain what is happening to the machine. It is the machine that is defective. It is not a good product. So if you are thinking of buying this type of machine. Never this brand. I do not know about other brand. This is our experience with this brand. Do not waste your money. I really regret buying this machine. if only I have extra cash I will replace it now but sadly nothing in the bank left.

Get it if you like to clean your dishes before you put them in – Bought in 2023 the DD60D2NB9 2 drawer for $2000 au. I previously had a Miele that lasted 19 years and washed really well. The 2 drawer f&p was soo terrible. Couldn't put as much in because it only squirts from one sprayer on the bottom of each drawer. Esentially, it was a waste of all the space in the drawers because anything on top of lower… Read more

level doesnt get sprayed. Had to rinse first and still couldn't clean. Used twice as much detergent because we were always using both drawers anyway. Just sold it for $1000 and bought a second hand German bosh series 6. After allmost a year of preserving with the f&p It is awesome to have a dishwasher that actually washes dishes.highly recommend bosh and miele. Oh and I forgot, the fittings inside the f&paykel were also flimsy and fiddly.

Breaking News, Dishwasher Allergic to Water and Suds! – On 30 June 2023 our new two draw dishwasher DD60DDFB9, Double DishDrawer™ Dishwasher, Sanitise, arrived, and it looked good. This was our second Fisher & Paykel and our fourth dishwasher in 36 years. The first lasted almost 14 years, the second lasted 11 years, our first two-draw F&P lasted nine years so I thought, aged 70 as I was, this may be… Read more

our last! Well, no such luck.

First, we got flooded by the incorrect installation by Fisher and Paykel mandated installers. They forgot to use a gasket and drip, drip, dribble, we woke up to a kitchen covered in water. Panicked we called a plumber who came and said, yes, missing specialized washer. He did not have one but used a larger washer and cut it down to size. $300 plus GST or $240 cash. We paid cash.

We reported this to Fisher and Paykel who were sorry for the "inconvenience" their faulty installation caused and offered to pay the plumber if we had an invoice. We didn't nor did we have an invoice for the two wet boxes of useless dishwashing pods.

F&P Technicians report: Water Tap Leaks??? No, the tap did not leak, the washer Fisher & Paykel specialist technicians forgot to install leaked. I was a bit narky when I read F&P's reinterpretation of the fault their technicians caused!

Now the dishwasher cost is up to $3140; $2800 for the dishwasher and installation, $240 for the plumber, and about $100 for dishwasher capsules. T Beep-beep-flash-flash, beep-beep-flash-flash, both drawers grinding like on steroids, the off button does not work, and the drawers will not open. Switch off at the power point and call Fisher and Paykel. A week plus later, 7 November 2023 a technician comes and has a look and explained that we used too much powder or fluid, that it spilled over, and the dishwasher got wet. A dishwasher that can't get wet? Seriously?

Anyway, we listened carefully how much fluid to put into the dishwasher, less than a third of the space allocated. So, we did as instructed. After 30 years of using dishwashers without a problem, a dishwasher that is allergic to water and suds. Ahh, the good old days where appliances that used water were waterproof.

A few days later, Beep-beep-flash-flash, beep-beep-flash-flash, both drawers grinding like on steroids, the off button does not work, and the drawers will not open. Switch off at the power point and call Fisher and Paykel. But then, I did listen to the repair man and followed their instructions to the letter, and still the same problem.

I switched off the dishwasher, then switched it back on so the drawers could unlock, then switched it back off. The drawers were not overfull with water or suds, so I guess something else was wrong. Anyway, I emptied the dishwasher and left the drawers open overnight. The morning after, the dishwasher worked again. I assume whatever got wet, got dry.

When Fisher & Paykel responded to my renewed request for a technician, I clarified that I did NOT NEED a technician but a replacement dishwasher, one that is not allergic to suds and water. A few days later, an email came saying that the technician did not find anything wrong with the dishwasher so this will not be happening. I wrote back clarifying if Fisher & Paykel considers a dishwasher that fails when wet as a correctly functioning Fisher & Paykel dishwasher. No answer yet.

I should have seen the warning signs!

We spent a few weeks comparing prices for that dishwasher and settled for $2400 plus installation. We went back to that store to make the purchase and were now quoted $2800 with installation managed by Fisher & Paykel would say to all this. Of course, we did not settle for that and went online to compare prices again.

EVERY price we saw was identical! Whereas two weeks before the F&P Two Draws ranged from $2400 to $2649, now it was $2800 everywhere in our State. It seems Fisher & Paykel price locked this product which I thought was illegal. I should have seen this as a warning not to purchase the F&P but we needed a new one and we spent some time researching pricing. $400 increase in two weeks, OUCH. Well, banks, insurances, and real estate were not the only one's price gouging after covid and contributing to the massive inflation.

So, this will probably not be our last dishwasher with so many issues in the first six months. I wonder what Sir Woolf Fisher and Crosley Paykel would say to the current quality of F&P Two Draw Dish Washers. Could it have anything to do with Haier having full control of Fisher & Paykel since 2012?

How long does F&P Guarantee their two draw dishwashers? Two Year, except for service, one year. Halfway there. Anyway, I will not buy anything else from Fisher & Paykel and at the rate this machine is going, I will need a new Dishwasher shortly after the guarantee expires.

I should have used Product Review, my second mistake. The Dishwasher rates 2.9/5. Well, my own fault for thinking that a product that we relied on for so long will continue to be good. So, I feel like a fool, and we know there is no fool like an old fool.

14 Feb 24 Trying to get the balance of the right amount of powder to get the dishes clean and not too much that the dishwasher shuts down, is nearly impossible. Six months and I had the dishwasher shut down twice, needing a day or two to dry out, and have maybe three loads that were clean where I did not have to handwash two or more items, especially cutlery. Three months of trying, and maybe a 10% to 15% success rate is abysmal.

The powder container is so large compared to the amount of 'Dishwasher' powder that I can put in, about 20% to 25% before the machine continues to run on both drawers and needs shutting off. Why make the powder container so large if it can only be filled so little?

12 July 2024 It is one year old, and I almost have the mix right. Too little powder and we must handwash a dew items. Too much powder and the machine goes into the I hate suds and water routine. From all the appliances we have, washing machine, dryer, two fridges, 5 aircons, dry vacuum cleaner, wet vacuum cleaner, several PC, phones, tablets, monitors, Wi-Fi system, even with the NBN, this dishwasher has caused more trouble than all the other items together.

Let's see how long past the two-yarr guarantee the machine lasts? I will keep this review live.